Brilliant! I snapped 1 arm off my RayBan sunglasses. I took them to my local Specsavers, they told me that I couldn’t replace the snapped off arm and that I’d need to buy a new entire frame at £170. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered replacement arms for my holbrooks. I was notified instantly for the options and they took care of the order professionally. Part is as described, fitted perfectly. Very straightforward buying... See more
Company replied
I ordered lenses for a pair of Raybans last July and they arrived in Australia in good order and reasonable time. They appear to be genuine, including the engraved RB (which I thought was a defect unt... See more
Dear Guys! First of all... 1. The most affordable website where you can find Ray-Ban parts 2. The employees are very friendly and quick responsive 3. They ship fast and affordable 4. They ans... See more
Company details
Written by the company
En cristalesrepuesto.com, somos tu solución integral para la reparación de gafas Ray-Ban y Oakley. Disponemos de una amplia gama de repuestos originales y compatibles: lentes de repuesto, varillas, patillas, puentes, almohadillas y más, para que tus gafas luzcan y funcionen como nuevas. Además, ofrecemos gafas y cristales graduados de alta calidad, adaptados a tus necesidades visuales específicas. Confía en nosotros para restaurar y personalizar tus gafas con la precisión y calidad que mereces.
Contact info
4.7
Excellent
490 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
a good shopping experience and great…
a good shopping experience and great support
April 23, 2022
Unprompted review
Replacment Lenses for Rayban
I live in Pittsburgh, and ordered a set of replacement lenses for my Rayban 3566CH sunglasses. They were shipped from Germany the same day and arrived within a week. The lenses appear genuine, have no blemishes and fit my glasses perfectly. I was pleasantly surprised by my experience and would definately order from this site again.
March 21, 2022
Unprompted review
RayBan replacement lenses
I ordered replacement lenses for a pair of RayBans.
They were delivered in nine working days from Spain to here in Athens Greece.
Great product and great service. Thanks!
February 17, 2022
Unprompted review
Great customer service and product!
February 9, 2022
Great product
Great product, almost threw away my old Ray Bans when I cracked a lens. Good price, high quality lenses. Delivery took a little longer than advertised, but I had constant updates from customer service.
January 27, 2022
Unprompted review
We havent received our order.
December 27, 2021
Customer complete satisfaction is their top priority!
From my recent personal experience:
The company's website is
user - friendly. The products are original and of the highest quality required from top brands.
The company's customer service is exceptional in the fast and professional handling of orders,
or in the matter-of-fact handling of problem solving.
Customer complete satisfaction is their top priority.
December 20, 2021
Unprompted review
Excelent service and fast delivery
Excelent service and fast delivery. Delivered exactly what I had purchased. Thank you very much!
December 14, 2021
Great website for replacements!
Great source for replacements of ray ban parts, especially if you tend to sit on sunglasses and break them like me! Site is easy to use and delivery was faster than other non uk sites i've ordered from, which was great. Items are also well packaged and customer service is very helpful. Would definitely purchase from them again.
December 7, 2021
the experience in the selection of the…
the experience in the selection of the spare part has been very easy and satisfactory
December 5, 2021
The rating for your effort is high but…
The rating for your effort is high but I didn't find a suitable product and I had to settle for a similar one.
December 4, 2021
Great service
November 27, 2021
Skeptical at first, but...
I was skeptical at first about this website and its products, but the replacement arms/temples that I've ordered fit well for my glasses. Not entirely sure if they are original, but they look and feel 95% like the genuine ones. They have arrived in 10 days (Eastern Europe).
4.5/5
November 23, 2021
Unprompted review
Had exactly the brand and style I…
Had exactly the brand and style I needed. Quick and professional response when there was a manufacturing delay.
November 20, 2021
Bad returns policy, lenses didn't fit
I received my lenses after around 6 weeks, and they were the wrong size. I asked for a replacement or refund, but I had to ship them back at my own cost so I didn't bother.
The company told me to circumvent USPS shipping regulations in order to send them cheaply, but I didn't do that as it would mean potentially losing out on full insurance cost, and returning the items for $20 for them to potentially just say "no, these are okay" doesn't seem worth it.
I would avoid and instead try and find somewhere locally, or just buy some on eBay.
Editing after receiving the reply: My Ray-Bans are authentic, purchased from a Ray-Ban store in New York City.
November 15, 2021
Unprompted review
Reply from CristalesRepuesto.com
Hello
We are sorry. We always try to provide the best solution to any inconvenience that arises. Your order was received within 17 working days within the shipping estimate we gave you.
In your case we sent you the correct size as you ordered. Original Ray-Ban lenses are quite rare to have a different shape. So most of the time the problem is that the sunglasses model is a counterfeit.
That is why we asked you to send it to us to check it and in case the lenses are correct we will refund all the money and if for some reason they were not correct we will refund the shipping costs to us. We are always friendly and if the size is correct we will send you photographs with proofs.
So that it would not be expensive for you we gave you a cheap option 2-3 dollars (not to avoid USPS regularisations but to avoid customs costs for you). Shipping does not cost $20 anyway. Please note that on eBay if you want to return a product you also have to bear the costs yourself.
We really always try to give you the best solution and we are still willing to give it to you. If you are still interested in us continuing to help you, please contact us through our email hello@replacementlenses.net
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.