CristalesRepuesto.com Reviews 490

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brilliant! I snapped 1 arm off my RayBan sunglasses. I took them to my local Specsavers, they told me that I couldn’t replace the snapped off arm and that I’d need to buy a new entire frame at £170. I... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement arms for my holbrooks. I was notified instantly for the options and they took care of the order professionally. Part is as described, fitted perfectly. Very straightforward buying... See more

Company replied

Rated 5 out of 5 stars

I ordered lenses for a pair of Raybans last July and they arrived in Australia in good order and reasonable time. They appear to be genuine, including the engraved RB (which I thought was a defect unt... See more

Rated 5 out of 5 stars

Dear Guys! First of all... 1. The most affordable website where you can find Ray-Ban parts 2. The employees are very friendly and quick responsive 3. They ship fast and affordable 4. They ans... See more

Company details

  1. Sunglasses Store

Written by the company

En cristalesrepuesto.com, somos tu solución integral para la reparación de gafas Ray-Ban y Oakley. Disponemos de una amplia gama de repuestos originales y compatibles: lentes de repuesto, varillas, patillas, puentes, almohadillas y más, para que tus gafas luzcan y funcionen como nuevas. Además, ofrecemos gafas y cristales graduados de alta calidad, adaptados a tus necesidades visuales específicas. Confía en nosotros para restaurar y personalizar tus gafas con la precisión y calidad que mereces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

490 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast, easy, reliable and an excellent product.

Fast, easy, reliable and an excellent product. Replacement lenses were sent to me in the UK, they arrived much sooner than expected. The lenses themselves are very high quality (I opted for the Elite Polarized compatible lenses), and I think they are better than the original Oakley lenses they replaced. Overall very impressed with the service and product, I will definitely be ordering all replacement lenses from Replacementlenses.net in the future.

December 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Product and Customer Service

After reading a few of the negative reports I was worried when my order placed on 27 Nov 2022 hadn't arrived by 18 Dec. I contacted them via WhatsApp on the Sunday evening and had a response from them with a Royal mail tracking number by 10am on the Monday morning. They arrived on Tuesday 20 Dec. Considering the postal strikes in the UK, this delivery time wasn't an issue. When I installed the Oakley compatible lens, they appeared to completely change the shape of the frame. I took before and after pictures and Whatsapped them to show them and they came back within 15 minutes advising me to swap the lens round. Voilà....it worked and I now have a perfect pair of Sunglasses once again. Excellent product and customer service.

December 22, 2022
Unprompted review
Rated 1 out of 5 stars

Well very poor customer service

Issues now resolved, had to get PayPal involved who thankfully sorted the refund after trying for a month….. Well, item was miss delivered by Royal Mail, proof of this sent to them, despite numerous emails no further forward and now been ghosted. Awaiting PayPal refund action. Seems they have no idea about UK and European Mail order laws shame. Only response i get is i have to ‘wait’….. for DHL to investigate…. Errrr they miss delivered with proof issued….. up to the seller to refund then claim not make the customer wait!

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Replacement Ray-Ban lenses to Canada

I ordered replacement lenses for a pair of Ray-Bans for delivery to Canada. The ordering process went smoothly, the cost of the lenses and shipping was reasonable and the lenses arrived reasonably quickly.

They're exactly the same as the original lenses they replaced. They're genuine Ray-Ban lenses, plane-polarised and fit the frames perfectly. They even included a 10% discount voucher for the next order.

I didn't have to contact the company at any point because the transaction went so smoothly.

Would recommend highly.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

After purchasing replacement lenses for my sunglasses I've noticed some damage as the mirror paint was coming off.
I've contacted the staff at ReplacementLenses.net and they promptly sent me another pair of lenses at no extra cost.
10/10 service

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

After receiving my replacement lenses

After receiving my replacement lenses, I was disappointed to find that I had been sent the wrong sized item.

I got in touch with customer service, explaining the situation, and received a very prompt response. They quickly sent another pair that were a perfect fit.

I'm very pleased with the quality and would definitely purchase from them again! Highly recommended.

October 13, 2022
Unprompted review
Rated 1 out of 5 stars

This is a pure scam

This is a pure scam. They took my money, did not deliver anything and did not return any money. Scammers, do not recommend. Their reply is a pure lie, since they have not event told me at what post office it should be picked up, moreover as per tracking number the item has been returned to destination country on September 11, 2022, however as of this date no any refund has been made. I've got all the proves and confirming documents.
As of November 11, 2022 no refund has been made.
A chargeback procedure is initiated. Will keep you posted :)
As of this date no refund is made, just requests to remove this feedback:) Waiting for chargeback procedure. Pure scammers;)

August 1, 2022
Unprompted review
CristalesRepuesto.com logo

Reply from CristalesRepuesto.com

Hello Alexander

Thank you for your review. We have checked your case carefully and your order has been more than 1 month in the Polish postal service office for you to pick it up.

We are not scammers. We shipped your order and have been continuously responding to your emails. Your order has been returned because you have not picked it up. What's with that scam? We can't do anything if no one picks up the package at the post office as they couldn't deliver it to your address.

Thank you very much
Good day

Rated 5 out of 5 stars

Will shop with these guys again

I couldn't find the replacement screws for my Ray Ban anywhere. I was worried I'll have to throw it away. ReplacementLenses had the parts and delivered it perfectly packaged. Thank you!

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Like many others

Like many others, I too was skeptical, and now pleasantly surprised. 12 days from ordering to arrival, fit perfectly. Would definitely use again if needed.

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

i needed new lenses for my ray-bans…

i needed new lenses for my ray-bans 3386 due to the inner layer flaking off).id bought these for myself from disney world so were special to me.i looked at a few sites but settled on ReplacementLenses.net. i found what i needed quickly and easily at what i thought was a fair price.it took 9 days from start to finish for my lenses to get from germany to the uk.lenses were intact and in offical ray-ban packaging. i fitted the lenses in 10-15 mins with the help of the 4 in 1 screwdriver which was a huge help.my glasses are as good as new now and i am so happy.i would definetly recommend ReplacementLenses.net.lesson learned is always wipe water off the lenses immediately especially on a hot day.my order number was #360836

July 20, 2022
Unprompted review
Rated 4 out of 5 stars

Genuine Lenses, Communication Could Be Better

I ordered some replacement lenses for my Ray Bans and they are great. The colour I wanted wasn't in stock however they changed it one which was, and refunded the difference. Not sure if this would have happened if I hadn't sent them a message through WhatsApp. The delivery from order took about 2 weeks to the UK.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

On time, perfect and legit!

I bought clubmaster lenses and screws and they arrived on time! Perfect and legit!
Their website is very friendly and they even have tutorials for replacing lenses.
I am next going to buy my next pair of glasses from them.

May 12, 2022
Unprompted review

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