CristalesRepuesto.com Reviews 490

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brilliant! I snapped 1 arm off my RayBan sunglasses. I took them to my local Specsavers, they told me that I couldn’t replace the snapped off arm and that I’d need to buy a new entire frame at £170. I... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement arms for my holbrooks. I was notified instantly for the options and they took care of the order professionally. Part is as described, fitted perfectly. Very straightforward buying... See more

Company replied

Rated 5 out of 5 stars

I ordered lenses for a pair of Raybans last July and they arrived in Australia in good order and reasonable time. They appear to be genuine, including the engraved RB (which I thought was a defect unt... See more

Rated 5 out of 5 stars

Dear Guys! First of all... 1. The most affordable website where you can find Ray-Ban parts 2. The employees are very friendly and quick responsive 3. They ship fast and affordable 4. They ans... See more

Company details

  1. Sunglasses Store

Written by the company

En cristalesrepuesto.com, somos tu solución integral para la reparación de gafas Ray-Ban y Oakley. Disponemos de una amplia gama de repuestos originales y compatibles: lentes de repuesto, varillas, patillas, puentes, almohadillas y más, para que tus gafas luzcan y funcionen como nuevas. Además, ofrecemos gafas y cristales graduados de alta calidad, adaptados a tus necesidades visuales específicas. Confía en nosotros para restaurar y personalizar tus gafas con la precisión y calidad que mereces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

490 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Wrong size of lenses sent

Ordered one type of lenses, they responded they dont have the color anymore... okay, they offered another color but i got a size 56 although i specifically asked a size 60. I contacted customer service, send the wrong ones back and got new ones.

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

Everything Perfect

Everything perfect
I scratched the lenses on my raybsns & didn’t even realise I could replace the lenses til I came across these guys
Fast & tracked delivery & my sunglasses are like new

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery from Germany . Genuine lenses and the exact model to fit my sunglasses. Recommend company.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Order Ray-Ban 4179 Replacement Lenses

Order Ray-Ban 4179 Replacement Lenses, receive tracking number for parcel, and see my package going on wrong address. Ask support what happen, and receive answer, wrong tracking number, and receive new one :) So, support work and read customer problems. Thx to support for fast answer and solved problem.

I wait for lenses about week, coming in good package, looks and fitted perfect.

I can recommend "ReplacementLenses.net" as a great place to get a replacement part for glasses. Thank you once again for the fast delivery and quality goods.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

EVERYTHING was just as described and…

EVERYTHING was just as described and right on time. Thanks Pedro, for reaching out to me several times when I had the “Wonders”. Funny that the package arrived the very day we spoke. Your company gets an A+ for customer service and product delivery.

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect replacement Ray Ban lens

Perfect replacement lens for my Ray Ban sunglasses. I had first tried a cheaper copy from a different company - don’t do it! This is the real thing and they are perfect! Thank you!

May 15, 2023
Unprompted review
Rated 3 out of 5 stars

The shipment to Germany (Berlin) was faster, than I expected.

The shipment to Germany (Berlin) was very fast, unfortunately the order was not like expected. I wanted to send it back, but I have to pay the shipment to them, which is in Spain (so not that cheap). When I asked Questions per Mail, they firstly didn't answer fast and secondly their answer was very inaccurate. All in all I wouldn't recommend to buy something from there, if you are not sure what you actually are looking for.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Fast

I placed my order and after 3 working days, I received the item, which corresponds exactly to the description.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Rayban 100% originals

I have a Rayban RB 3528 sunglasses that I have been using for years, they were a gift that my wife didn't like and although they are in good condition, the lenses had many marks from keys and other things that she had in her bag, since she kept it without the case, I thought about buying new ones when I found this online store, I ordered a pair of lens replacement and it arrived quickly, 100% original. It looks of high quality, very easy to change, did it in less than 10 minutes

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Refreshingly excellent

I managed to break two entirely separate parts of the frame and temples of my glasses. Going to the optician would have been very expensive because, to be frank, it's a racket. Replacementlenses.com were a) swift with their responses via WhatsApp b) exceedingly knowledgeable with their advice, in terms of helping me to work out what I needed c) not expensive d) high quality and e) the delivery was rapid and efficient. All these things at the same time are RARE in any field, but especially online. I would recommend their services to anyone who needs spare parts for their spectacles.

March 20, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible product , worse Customer Service

Horrible photochromatic lenese that barely change. First email was left unread. Had to write a second time. Offered grey lenses to replace them. Then told there would be a price change charge. I had grey asked for mirrors as they were cheaper , I’m told grey or nothing. Then surcharge dropped after I proved the CSR (same guy) asked for extra cash. I would have simply returned them if I knew they’d act that way. Horrible product and dishonest CSR.

March 14, 2023
Unprompted review

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