Brilliant! I snapped 1 arm off my RayBan sunglasses. I took them to my local Specsavers, they told me that I couldn’t replace the snapped off arm and that I’d need to buy a new entire frame at £170. I... See more
Company replied
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Ordered replacement arms for my holbrooks. I was notified instantly for the options and they took care of the order professionally. Part is as described, fitted perfectly. Very straightforward buying... See more
Company replied
I ordered lenses for a pair of Raybans last July and they arrived in Australia in good order and reasonable time. They appear to be genuine, including the engraved RB (which I thought was a defect unt... See more
Dear Guys! First of all... 1. The most affordable website where you can find Ray-Ban parts 2. The employees are very friendly and quick responsive 3. They ship fast and affordable 4. They ans... See more
Company details
Written by the company
En cristalesrepuesto.com, somos tu solución integral para la reparación de gafas Ray-Ban y Oakley. Disponemos de una amplia gama de repuestos originales y compatibles: lentes de repuesto, varillas, patillas, puentes, almohadillas y más, para que tus gafas luzcan y funcionen como nuevas. Además, ofrecemos gafas y cristales graduados de alta calidad, adaptados a tus necesidades visuales específicas. Confía en nosotros para restaurar y personalizar tus gafas con la precisión y calidad que mereces.
Contact info
4.7
Excellent
490 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Good customer service, hindered by delayed delivery
Placed an order on Aug. 19...as of Oct 6 ,it still hasn't arrived.
Following my complaint, vendor offered to resend with faster shipping method. Whatsapp customer service is very attentive to messages.
5 stars for customer service
1 star for shipping speed/reliability
October 6, 2020
Unprompted review
Great and quick service
Easy to find the exact model. Everything is Rayban authemntic
September 22, 2020
Unprompted review
Quick and accurate
The glasses arrived very quickly, the replacement was super easy and the product is 100% original. Love it !
September 21, 2020
Unprompted review
Recommended!Will buy again....
Very satisfied with the seller. Helping me a lot and get very rare part for glasses of mine wife. Thanks a lot one more time!
August 29, 2020
Unprompted review
Used the chat feature to ensure I had…
Used the chat feature to ensure I had the correct color code for my replacement parts. The response time was quick and efficient. Very pleased!
August 20, 2020
Unprompted review
Keep Walking!
Dear Guys!
First of all...
1. The most affordable website where you can find Ray-Ban parts
2. The employees are very friendly and quick responsive
3. They ship fast and affordable
4. They answer to the Customers questions very quick and even outside the working hours
5. They send detailed explanation when Customers ask for.
So... Keep Walking!
August 10, 2020
Unprompted review
Marta should be employee of the month
Spoke to Marta on the live chat and she was quick, gave me all the information I required and was super polite the whole time. Really made me feel like a valued customer and for that reason I shall refer Cristalrepuesto to all my spectacle wearing friends! Thanks Marta you rock!
July 30, 2020
Unprompted review
Quick delivery too bad I was missing an…satisfied with thé product
Quick delivery too bad I was missing an item after complaint it will be sent to me separately
July 28, 2020
Unprompted review
Excelent experience
July 17, 2020
Unprompted review
I'm in the UK and ordered replacement…
I'm in the UK and ordered replacement lenses for ray bans. The lenses were dispatched really quickly and arrived a lot quicker than expected. Delivery is tracked so I could see what was happening. The lenses are perfect for my glasses! Would definitely use again and recommend to others.
July 10, 2020
Unprompted review
Excellent produit
Excellent produit. Livraison au Canada en 3-4 semaines. Extremement contente du produit recu :)
Excellent product received. Really happy, the arms glasses that I ordered fit perfectly my RayBan.
July 9, 2020
Unprompted review
Higly recommended
Very good products combined with an excellent service! Higly recommended
July 5, 2020
Unprompted review
Good Job Team!
July 3, 2020
Unprompted review
The Lenses came well and the…
The Lenses came well and the communication was good. Shipping to Germany took 10 days.
May 31, 2020
Unprompted review
Marta is 5 star
Very helpful as to getting the correct replacement part. Despite placing a ver small order, Marta went well over and beyond to assist me. Marta is 5 star!
May 21, 2020
Unprompted review
Excellent service.HIGHLY RECOMMENDED
May 21, 2020
Unprompted review
Good and fast shipment to Malaysia
Good and fast shipment to Malaysia. Well done.
April 23, 2020
Unprompted review
Terrible Customer Service
Well, it's now been two weeks since I placed my order and they took my money but I have not heard a word from them. In the future I will go direct to Ray Ban and not waste time with these guys. Terrible customer service.
April 18, 2020
Unprompted review
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