Crochet UK Reviews 45

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Beautiful yarn and helpful customer service! There were issues with the delivery, at no fault to Crochet UK but the depot it was getting dispatched from. Jody kindly resent the item to me, and it’s he... See more

Rated 1 out of 5 stars

I have only given this a one star rating because there isn’t a 0 star option. I ordered a bag weeks ago. It still hasn’t even been shipped. Comes from the far east with no way of contacting the comp... See more

Company replied

Rated 5 out of 5 stars

I contacted Mel to request a custom blend cake. Her service was incredible, she replied immediately , fully engaged with me on me colours, sent me 7 different possibilities, made the cake and sent all... See more

Rated 5 out of 5 stars

APOLOGIES I posted a review today regarding a company - crotchetpark com. Whilst looking for this company on Trust pilot, I was directed, incorrectly to this company - Crotchet UK. I would like to a... See more

Company replied

Company details

  1. Yarn Store

Written by the company

At Crochet UK we offer a large selection of Gradient Yarn Cakes in cotton/acrylic mix yarns. We also have a ‘design your own’ yarn cake option and can create single colour and gradient yarn cakes from 200m to 5000m in 3 and 4 ply.


Contact info

3.8

Great

TrustScore 4 out of 5

45 reviews

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No history of asking for reviews

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3.8

All reviews

(45)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Crochet UK is my favourite

Crochet UK is my favourite place to buy yarns. I have bought so many of their products and am looking forward to buying more in the future. I’m so addicted to buying these beautiful yarns. Such lovely colours and texture. I use them for machine knitting, and they work amazingly well. I especially love the fact you have the option to design your own colour yarn cake, as this is a lovely idea and makes it so much more personal.

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

I can’t rate Crochet UK highly enough

I can’t rate Crochet UK highly enough. Five stars is not enough. I love the range of colour ways available and the opportunity to create my own combinations is great. Mel was extremely helpful when I explained what I was looking for. I now have the most beautiful cake of yarn that I can’t wait to start using. I do not hesitate to recommend Crochet UK.

November 2, 2020
Unprompted review
Rated 5 out of 5 stars

Bright yarn, lots of choice and good value no

The quality of yarn and the intensity of the colours are superior to other brands.
The items come promptly, well packaged. Unlike other brands , here you can choose your ply, your length and even customise your own colours.
In comparison to other companies the product is far better but cheaper - I will definitely be buying more yarn from this company.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

I love Mel's Yarncakes

I love Mel's Yarncakes, I've ordered a few now and the quality is wonderful. The joins between the different colours are virtually invisible and they all have an individual quality that I really like. Just one warning... They are addictive!

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

I’m hooked

I’m hooked! Lovely colours, pictured accurately, very reasonably priced and the threads are nice and soft.

I’m on my 3rd gradient cake and don’t plan on shopping for them anywhere else in the foreseeable future.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

A delightful yarn cake supplier

I have ordered several yarn cakes recently, the website makes it easy to order and you can easily personalise a cake or order one of your own colour combinations. If you require assistance on ordering or questions about the items they have a facebook page and you can message for some help .
The delivery is always prompt as it should be for made to order items, and the cakes arrive securely packaged.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Not just yarn cakes....

A fabulous product and nothing is ever too much trouble for Mel who always goes the extra mile to ensure you have exactly what you want. Great customer service.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful yarn

Beautiful yarn, arrived quickly and well packaged. Friendly, with good communication. I highly recommend and will definitely buy from Crochet_uk again!

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous yarns

Fabulous, unique yarns in the most amazing colour ways. I have returned many a time to this wonderful site to purchase more yarns and have no doubt I will be back again soon.

Postage is swift and the products are beautifully packaged.

A gem of a shop I am so glad to have found.

October 30, 2020
Unprompted review
Rated 3 out of 5 stars

I have ordered few times already

I have ordered few times already.
Crochet UK are always quick to send the order. Colours are nice - I would probably be fussy asking for bigger choice.

I have to mention the price - they are not the cheapest on the market...

There is a little thing, but may improve the service - with the very first order I have received a nice bag for the yarn, which never happened again... I think it should be a standard gesture, as other providers do so and it is very handy to have your yarns tidy.

October 30, 2020
Unprompted review
Crochet UK logo

Reply from Crochet UK

Dear Katarzyna!
Thank you very much for your review.

The reason why we do not send the yarn cakes in organza bags anymore is simply because they are made of synthetic fibres such as nylon or polyester which are not environmentally friendly.
The tissue paper is and can be recycled!

Thank you again for your business and your feedback.

Rated 5 out of 5 stars

Helpful

Helpful, responsive service. I am overseas and I got my order during Vivid which was excellent.

October 30, 2020
Unprompted review
Crochet UK logo

Reply from Crochet UK

Dear Anna.
Thank you very much for your review! I always try to get the best oversea postal service for my customers and learn from my mistakes.... (using UPS)

Rated 5 out of 5 stars

Great service

Great service, quick delivery, top quality yarn

October 29, 2020
Unprompted review
Crochet UK logo

Reply from Crochet UK

Dear Ola.
Thank you for your review.
I am glad that my yarn and service ticks all the boxes.
Thank you for your business. Looking forward to see you again.

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