Crootsengland Reviews 

4
TrustScore 4 out of 5

4.0

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Company details

  1. Bags and Luggage Store
  2. Leather Goods Supplier

Written by the company

A family business producing quality Leather & Canvas luggage for the travel & lifestyle market. Every piece is proudly Handmade in England by our team of experienced artisans in Malton, North Yorkshire.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
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1-star

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4.0

All reviews

(4)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect products and outstanding customer service

I ordered a fantastically beautiful laptop bag from Croots. Yvonne from Croots took exceptional care of my requests—such outstanding customer service is rare these days. I can highly recommend that everyone purchase the excellent products from Croots. It’s a wonderful English company that manufactures in England and truly takes perfect care of its customers.

Many thanks again to Croots, and especially to Yvonne. Keep up the great work, and best regards from Switzerland,
Martin

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and great products

I popped into the shop hoping to find a last minute present for my son. Yvonne was beyond helpful and provided us with a number of options and even sorted having the initials added to the gun slip whilst we waited. The gun slip is beautiful and the customer service was outstanding. I even managed to get a “end of line” bag for myself! Thank You Yvonne for all your help. We have bought from Croots before and will definitely return to them in the future.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

British Twill Bag and Leather Roller Luggage Strap

I couldn’t be happier with my experience. From start to finish, their service was exceptional—prompt communication, quick shipping, and thoughtful packaging that made unboxing a pleasure.
The quality of the bag itself is truly outstanding with impeccable stitching and attention to detail that clearly show the craftsmanship involved.

March 28, 2025
Unprompted review
Crootsengland logo

Reply from Crootsengland

Dear Mr Sanchez, Many thanks for your kind words & pleased you are happy.

Rated 5 out of 5 stars

Fantastic Quality

After a sizing query with the Rosedale Canvas Rifle Slip, the company resolved all my issues quickly and delivered a fantastic quality product. This is the fourth time I have used CROOTS, and I will be back, I'm sure.

March 17, 2025
Unprompted review
Crootsengland logo

Reply from Crootsengland

Dear Hamble,

Many thanks & pleased you now have the perfect fit slip.

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