Cross Blinds & Shutters Reviews 

354
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient fitting process and the extensive selection of high quality blinds and shutters available for every room. Consumers frequently point out that the installation team is extremely polite, professional, and respectful of private homes, always cleaning up thoroughly before leaving. Many people also appreciate the helpful advice provided during initial home visits and the complete absence of any pushy sales tactics. Some reviewers were not happy with waiting extended periods for installation, having to repeatedly chase for schedule updates, or receiving mismatched colors and inferior products.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the friendly, fast, and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional, polite, and... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the gorgeous range of... See more

Quality

Clients share positive opinions on quality, frequently praising the gorgeous blinds and superb workmanship.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steven came out to look at a broken blind we had, within 10 minutes he had sorted it. No fuss & no mess, we were only charged the call out charge. He had a look at a couple of other blinds & gave u... See more

Company replied

Rated 5 out of 5 stars

Just had cross blinds and shutters out again this time to fit a shutters in the kitchen. The situation was quite tricky due to the placement of the tap however not a problem for our go to blind guys �... See more

Company replied

Rated 5 out of 5 stars

Have recently had shutter blinds fitted in our living room and a couple of other blinds around the house and were very happy with the service received. The blinds are of excellent quality and the ser... See more

Rated 5 out of 5 stars

Can’t fault this company. Visited showroom to arrange blackout shutters for my mum’s bedroom and from start to finish the service was first class. So much so my mother has ordered another blind. She s... See more


Company details

  1. Blinds Shop
  2. Furniture Store
  3. Interior Designer
  4. Window Treatment Store

Written by the company

We are a family run business with over 17 years experience within the blinds and shutter industry that can provide products for domestic and commercial properties. We are based in Cumbernauld just outside Glasgow and we cover the full of Central Scotland and surrounding areas. Our aim is to provide quality products at great affordable prices. We offer a free shop at home service as well also having shop in The Centre Cumbernauld for all potential customers to come and see our ranges on display. Our services are free of charge for example our fitting and measuring. The ranges of blinds and shutters we do are Rollers, Verticals, Day and Night Blinds, Venetians, Romans, Perfect Fit Blinds, Softcell or Honeycomb Pleated Blinds, Real Wood and Pvc Plantation Shutter Blinds, Electric/Motorised blinds, Velux blinds and our Blind Screens which can be used for 100% blackout or act as a flyscreen to keep out those pesky bugs. Without our valued customers, Cross Blinds would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(354)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited the showroom in Cumbernauld…

Visited the showroom in Cumbernauld town centre and staff could not be more helpful, from scheduling the measurement appointment to installation. Blind fitted today by Steve and Ross and they even took the time to explain how to remove for painting. First class service from start to finish. Would definitely recommend.

October 23, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Excellent quality blinds

Excellent quality blinds, fantastic service too .Very affordable and would highly recommend this company.
10/10

October 1, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Prompt service

They came when they said they would to measure up and fitted on a day and time that suited me. Had a text when they were on their way and fitting didn't take long at all and did a good job

Agnes Bain

October 15, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Day/night blinds

Had day/night blinds fitted in kitchen and bedroom. Would recommend Cross Shutters @ Blinds. Great service from showroom to fitting. Will be using this company again for future blinds

October 9, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Just had a roller and vertical blinds…

Just had a roller and vertical blinds fitted today and I am delighted with them.
Ross in the shop and then at home I was not rushed into making a decision...Steven and Lewis text to advise when they were coming and fitted both blinds in 5 minutes, no mess and no fuss.
I would definitely recommend Cross Blinds and will use them again.

October 15, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Professional service

Professional from the initial quote and measurements. Blinds fitted in the time stated and helpful fitting temporary roller blinds while the shutters were being made.

Highly recommend this company and their team of professionals installers.

October 8, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Day & Night blinds…

Got day and night blinds fitted today in my bedroom and kitchen. So happy with my blinds and all the team from Cross Blinds and Shutters from showroom to fitting. So much to choose from and the guys did a good job of fitting them. Would certainly recommend this company. Will be getting the rest of my blinds done by them. Well done and thank you.

October 9, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Excellent service

Ross gave a very competitive quote for their shutters with no hard sell. Steven texted to say they would be with us in 20 mins. Steven and Lewis fitted the shutters expertly and quickly leaving no mess. We are delighted with the shutters look better than we thought they would thanks Denise & Crawford Parr

October 9, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Just had our conservatory window blinds…

Just had our conservatory window blinds replaced by Cross Blinds, service and quality were magnificent a big thank you to Steven and Ross for all the great service..👍🏴󠁧󠁢󠁳󠁣󠁴󠁿

October 8, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Outstanding!

Arrived within the time period stated, were quick, professional and polite. Couldn’t ask for anything more

October 3, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Had blind fitted for in my kitchen

Had blind fitted for in my kitchen. What a spectacular job!!! The guys just from start to finish were excellent they came out and showed me hundreds of samples and were patient and showed excellent knowledge. I'm so very pleased with my blind in the kitchen I will defos purchase from here again!!! Thank you guys !!!

October 1, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Living room blind

We just had a living room blind supplied and fitted from Cross Blinds. Excellent service from start to finish, great price and the quality of the blind is superb.

September 24, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Who needs curtains?

We had our blind screens fitted this week and the guys were great. They worked away in all four bedrooms and the results were incredible. It is the first time we have had complete blackout from the sun rising and have slept in for the past 3 days. 😂👍
Thanks guys

September 10, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Shutter blinds

Great service! Friendly staff and brilliant blinds

September 12, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Good service nice chaps

Good service

September 9, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

1st Class Service

I would highly recommend Cross Blinds & Shutters in Cumbernauld Shopping Centre. From popping into the store, a consultation, to measuring and fitting the blinds, a friendly, professional efficient service . From start to finish ⭐️ ⭐️⭐️⭐️⭐️ .

September 4, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, friendly staff and very reasonably priced. Quick and efficient service.

September 2, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great service

Accurate quote and measurements. Friendly service. Quick set up + installation. Good quality

August 29, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

These guys are brilliant

These guys are brilliant. Came out promptly to measure up and quote.
Fit day was great I now have blind screens… that have made the light nights and light mornings disturbing of sleep a thing of the past.
Thank you.

June 19, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Very efficient plenty of choice very…

Very efficient plenty of choice very competitive prices had a great experience.

August 21, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

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