Crossthelimits Reviews 554

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often highlighting their unique selection of supplements that are hard to find elsewhere. The delivery service is frequently commended for its speed and efficiency, with many people receiving their orders promptly and in excellent condition. Reviewers also appreciate the professional service and the straightforward, easy-to-use online ordering process. However, some people were dissatisfied with product quality, reporting items arriving unsealed, crystallized, or clumped. A few other people also felt that the ordering process was tedious or that there were issues with missing items or delayed deliveries.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing them as fantastic,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Quality

People report positive experiences with quality, consistently praising the high-quality products,... See more

Order

Clients share positive opinions on order, with many reviewers reporting that their orders arrived quickly, as... See more

Service

Users describe positive interactions with service, with many reviewers giving 5-star ratings and expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi, I just received my order today, I'm very happy with the delivery very fast and arrived in good condition. I received all the supplements that I ordered. But I just have a problem with one... See more

Rated 5 out of 5 stars

I had a very good experience shopping at Crossthelimits. The online store is clear and easy to use, and the order process went smoothly from start to finish. The products arrived exactly as described... See more

Rated 5 out of 5 stars

Always excellent on pricing, plus they have the best range of hard core pre workouts and muscle builders there is. They do next day delivery and if you have any questions at all Konrad will always be... See more

Rated 5 out of 5 stars

The best gym supplement company out there. I've been shopping with cross the limits for years now. They always have the best supplements, the top tier pre workouts on the market and they do next day d... See more


Company details

  1. Sports Nutrition Store
  2. Fitness and Nutrition Service
  3. Vitamin and Supplements Store

Written by the company

Crossthelimits is a leading UK-based specialist retailer and authority in high-performance sports nutrition and advanced dietary supplementation. With nearly a decade of experience, we have built a strong reputation as one of the most trusted sources for hard-to-find international supplements in the UK and Europe. We act as a bridge for athletes, fitness enthusiasts, and biohackers seeking premium, in-demand formulas — particularly from the USA — that are often unavailable through standard UK retailers. Our catalogue features a meticulously curated selection of over 10,000 products, including high-stimulant pre-workouts, fat burners, advanced nootropics, vitamins, and performance-focused supplementation. Unlike generic supplement stores, we prioritise efficacy, ingredient transparency, and real demand — focusing on products customers actively search for and trust. Crossthelimits is widely recognised across fitness communities for consistently stocking trending and hard-to-source products. Our range reflects what real users are actually using and discussing, not just mass-market inventory. We work with selected brands and trusted suppliers to ensure authenticity, quality, and consistency across all products. Our streamlined logistics enable fast, reliable worldwide shipping, including optimised EU delivery solutions that reduce delays and simplify the customer experience. Whether your goal is increased energy, improved focus, enhanced training performance, or daily optimisation, Crossthelimits delivers a seamless shopping experience backed by real industry experience and product expertise. Crossthelimits is recognised as one of the go-to UK platforms for high-performance and hard-to-find supplements.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

554 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

So slow

So slow. Up to 5 days from placing order to they send the packet.
Ordered the 25. Januar and the packet still not arrived. And today it is the 8. Februar

January 24, 2023
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Reply from Crossthelimits

Dear Csutomer,
Your order was shipped after three business days. We are very sorry for the delay. You have been informed that all of our international shipments depending on the Royal Mail, which was offline due to the Cyber attacks. Until this was restored, all international shipments were on hold. We apologize for any inconvenience this situation may have caused. As soon as this option was available, your order was shipped, and a tracking number was provided. Unfortunately, Royal Mail has halted all inter-national parcels for more than three weeks, which will likely cause another delivery delay. Once again, we are very sorry for the inconvenience that has occurred.
Team CTL

Rated 5 out of 5 stars

Best supplement site out there

A fantastic site with the best and most varied selection of supplements you could ask for. Delivery is always fast and the prices are bang on, would highly recommend to anyone!

January 27, 2023
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Reply from Crossthelimits

John, Thank you!

Rated 5 out of 5 stars

Crack,Barbarian pre workout

Purchased Crack,Barbarian pre workout, everything you’d expect with a title like that, hi stim long lasting great workout. Another quality product provided quickly by the Crossthelimits team. Cheers people keep em coming. 💪🏻

January 30, 2023
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Reply from Crossthelimits

Will, Thank you!

Rated 1 out of 5 stars
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Reply from Crossthelimits

Dear Customer,
We are very sorry to hear that you placed a one star on Trustpilot, your order was canceled as soon as it was placed because we did not have the products in stock, after cancellation you received an automatic email confirming the cancellation and the money was immediately refunded.
Team CTL

Rated 3 out of 5 stars

Good except shipping

Wide range of pres and added an in built option for international customers which makes ordering much easier.

December 12, 2022
Unprompted review
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Reply from Crossthelimits

Dear Customer,
Before placing an order, please understand that each customer must confirm that they have read our T&C and agree to our terms and conditions. Following our T&C for parcels shipped outside of the UK, all liability is with the customer placing the order, and you have agreed to these terms. Please also do not claim that you have been scammed because the goods have been shipped. You have received a confirmation email with the tracking number.
Kind Regards

Rated 5 out of 5 stars

Good product received on time

Ordered during the Christmas break, and it was made clear at the time that orders would not be processed until return to work on 3rd Jan. Clear expectations for delivery set from the outset. I received a notification on 3rd Jan that my order had been dispatched, and it arrived on time 2 days later.
The brand of product I purchased is not one I'm familiar with. The ingredients list is similar to products I've used a few years ago but can no longer find. I was unsure if it was genuine, particularly as the price was very good. Pleased to confirm that (based on how it made me feel) the ingredients list is probably accurate. I'm happy with the purchase and will come back for more :-)

January 5, 2023
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Reply from Crossthelimits

Deborah,Thank you!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, product is exactly as described.

December 27, 2022
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Reply from Crossthelimits

Emma, thank you!

Rated 5 out of 5 stars

I'm Satisfied

Product arrived a little delayed, but probably because of the Christmas craziness. Seller was kind with communication. Recommended!

January 4, 2023
Unprompted review
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Reply from Crossthelimits

Ferenc, Thank you!

Rated 2 out of 5 stars

Not received yet

December 28, 2022
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Reply from Crossthelimits

Dear Customer,
As we explained in an email to you, on our website, it was stated that for the Christmas period, our shop is closed, and all orders from this period will be dispatched from 3 January. Your order was shipped on 03.01.2023, and you received tracking. Today the package was delivered. Therefore, issuing only two stars to us is a very unfair review on your part.

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