Crossthelimits Reviews 554

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often highlighting their unique selection of supplements that are hard to find elsewhere. The delivery service is frequently commended for its speed and efficiency, with many people receiving their orders promptly and in excellent condition. Reviewers also appreciate the professional service and the straightforward, easy-to-use online ordering process. However, some people were dissatisfied with product quality, reporting items arriving unsealed, crystallized, or clumped. A few other people also felt that the ordering process was tedious or that there were issues with missing items or delayed deliveries.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing them as fantastic,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Quality

People report positive experiences with quality, consistently praising the high-quality products,... See more

Order

Clients share positive opinions on order, with many reviewers reporting that their orders arrived quickly, as... See more

Service

Users describe positive interactions with service, with many reviewers giving 5-star ratings and expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi, I just received my order today, I'm very happy with the delivery very fast and arrived in good condition. I received all the supplements that I ordered. But I just have a problem with one... See more

Rated 5 out of 5 stars

I had a very good experience shopping at Crossthelimits. The online store is clear and easy to use, and the order process went smoothly from start to finish. The products arrived exactly as described... See more

Rated 5 out of 5 stars

Always excellent on pricing, plus they have the best range of hard core pre workouts and muscle builders there is. They do next day delivery and if you have any questions at all Konrad will always be... See more

Rated 5 out of 5 stars

The best gym supplement company out there. I've been shopping with cross the limits for years now. They always have the best supplements, the top tier pre workouts on the market and they do next day d... See more


Company details

  1. Sports Nutrition Store
  2. Fitness and Nutrition Service
  3. Vitamin and Supplements Store

Written by the company

Crossthelimits is a leading UK-based specialist retailer and authority in high-performance sports nutrition and advanced dietary supplementation. With nearly a decade of experience, we have built a strong reputation as one of the most trusted sources for hard-to-find international supplements in the UK and Europe. We act as a bridge for athletes, fitness enthusiasts, and biohackers seeking premium, in-demand formulas — particularly from the USA — that are often unavailable through standard UK retailers. Our catalogue features a meticulously curated selection of over 10,000 products, including high-stimulant pre-workouts, fat burners, advanced nootropics, vitamins, and performance-focused supplementation. Unlike generic supplement stores, we prioritise efficacy, ingredient transparency, and real demand — focusing on products customers actively search for and trust. Crossthelimits is widely recognised across fitness communities for consistently stocking trending and hard-to-source products. Our range reflects what real users are actually using and discussing, not just mass-market inventory. We work with selected brands and trusted suppliers to ensure authenticity, quality, and consistency across all products. Our streamlined logistics enable fast, reliable worldwide shipping, including optimised EU delivery solutions that reduce delays and simplify the customer experience. Whether your goal is increased energy, improved focus, enhanced training performance, or daily optimisation, Crossthelimits delivers a seamless shopping experience backed by real industry experience and product expertise. Crossthelimits is recognised as one of the go-to UK platforms for high-performance and hard-to-find supplements.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

554 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Look no further

I ordered my specialty supplement and it arrived in time. The quality is very good. Look no further.

September 1, 2022
Unprompted review
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Reply from Crossthelimits

Rafael, Thank you!

Rated 1 out of 5 stars

Product did not arrive and no refund.

Product did not arrive. I was asked to pay for postage again if I wanted the product. One month later still no refund. I would advise not to purchase anything off this site. Also when I contacted them on their Instagram page about my refund I have been blocked or restricted. AVOID

August 17, 2022
Unprompted review
Crossthelimits logo

Reply from Crossthelimits

Your statmnet is completely false, the product was returned to us and we gave you the choice of a full refund or we offered a reshipment, of this you chose refund and this money was fully refunded to your account. We confirmed this by email.

Rated 5 out of 5 stars

The best supplements co

The best supplements co. for those v.hard to find supps and more.10/10..........that's it really.

August 2, 2022
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Reply from Crossthelimits

D.Kingham, Thank you!

Rated 1 out of 5 stars

Ordered but never received, beware!

So first time ordering from here as it was one of the only places I could find a certain pre workout. Ordered and paid for next day special delivery guaranteed by 1pm.

Was advised via email from cross the limits that royal mail had collected it from the them, tracking showing this to be untrue as royal mail are still yet to receive it even two days later... Emails, although answered fairly quickly they do not seem to care or understand the issue, once an item is picked up by royal mail or dropped off, the tracking would reflect this and having spoken to royal mail they have confirmed that they have not received the package.

Overall very disappointed, I have had to raise it with my bank in order to recover my funds as they can't even prove they have sent it.

July 22, 2022
Unprompted review
Crossthelimits logo

Reply from Crossthelimits

Thank you for leaving feedback. However, as we explained earlier, the tracking number is received when the address label is printed, and the package is prepared and ready to be shipped. The Royal Mail courier collects parcels daily. Unfortunately, Royal Mail lost this package at their sorting office before scanning it. In this case, we will file a claim for the lost parcel on your behalf as soon as Royal Mail T&C allows us.

Rated 5 out of 5 stars

Excellent shop

Excellent shop. Everything always arrived early. The seller never disappoints .

July 4, 2022
Crossthelimits logo

Reply from Crossthelimits

Roman, Thank you!

Rated 1 out of 5 stars

Would not accept my payment method

Would not accept my payment method . Was trying to use virtual card. Could not order

July 3, 2022
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Reply from Crossthelimits

Dear Customer,
We are sorry to hear that you could place an order with us. but
if the card was rejected, it is only the bank that decided that it does not want to accept your card. The reasons can be many, some common ones are the lack of change of address in the bank after moving from home to a new address, or your card did not pass the card 3d test. Unfortunately, such things are out of our control, and I would advise you to contact your bank to find out why your card was declined during payment. Your bank has all the information to explain the situation and the problem.
Kind regards
Team CTL

Rated 3 out of 5 stars

Good company, ok-ish product.

Good site, good customer service, great range of products. Arrived fairly quick.
The only downside is the product's I've had don't seem to be much stronger than a cup of coffee. It may have been a bad batch or maybe it's just me, but I was slightly let down on that front. (I ordered Rowdy pre-workout). Didn't really feel any different!
I would use this company again, just maybe not this product.

July 3, 2022
Crossthelimits logo

Reply from Crossthelimits

Hayley, Thank you!

Rated 4 out of 5 stars

excellent top of the range products

excellent top of the range products. I love jungle essence maeng da. Price is reasonable for what you get. Staff also reply to emails, i appreciate it. Pretty good company overall. Your supplements definetly help me cross the limits!

July 1, 2022
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Reply from Crossthelimits

Backthemack, Thank you!

Rated 5 out of 5 stars

Holy xxxx!

Holy xxxx!! i have only been running Brawn nutrition 5-AT for 3 days and i have exploded and put 10kg on my deadlift total! I dont know how well this compound binds to the AR compared to other PHs, however the reason dianabol (methandrostenolone) is so efficient at putting on mass has a lot to do with its cortisol mitigating MOA, its been a long time (25+ years) however i am willing to say 5-AT is comparable if not stronger! This compound is no joke!

July 1, 2022
Crossthelimits logo

Reply from Crossthelimits

Graham, Thank you!

Rated 1 out of 5 stars

I paid for the preworkout but didn’t…

I paid for the preworkout but didn’t receive it for next 4 days.I called and email crossthelimits many times but only got reply 4 days later that they don’t have the product they were advertising that they had it stock at the time and then they will refund the money.Very unhelpful customer service and the fact that their website showing the stock but in reality they don’t have the stock.They took my money and kept it for 7 days for nothing.Was very unhappy and disappointed.

July 1, 2022
Crossthelimits logo

Reply from Crossthelimits

Dear customer,
We apologize for the situation, the money has been fully refunded.
Team CTL

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