Croudace Homes Limited Reviews 656

Had a really positive viewing at Bow Brickhill, The Paddocks. Danni and Shiree were so helpful. Thank you both for your time.

Sales team were great and showed me around the 3 show homes and answered all questions

Very happy with Alin from Croudace after care who carried out a few snags to my new home. He was professional, polite and very tidy.
Alin also recommended a couple of products to help maintain my home.
Very happy

Very professional, friendly and welcoming , the sales consultants were extremely busy but made time to discuss our queries with us.

Efficient and helpful all the way from viewing to moving in.

Alin who came to sort out problem with landing, was very knowledgeable and respectful at all times ensuring we understood the problem and how he was going to rectify it. A very professional man with a great personality which put us at ease.
Mary & Grant

The sales team were great. Very patient with us as we were going back and forth on plots. We decided not to go forward as the plots were just not right for us and we did not agree with the ground rate fee. The houses were very well finished which was great but houses of that size you expect a double garage which was not the case on one of the designs we were interested in. The Paddocks is a fantastic location for someone wanting country style living but close to facicilites.

Our journey with Croudace at Hermitage Park has been a genuinely positive one. From the first viewing to moving in, the sales team were attentive, friendly and incredibly professional. They took the time to explain and show everything in detail, answered questions promptly, and made the whole buying process feel smooth and well supported. Thank you Marta, Sue and Suzie.

As with any new build, we found a few minor snags after moving in, but Croudace have been quick to acknowledge them and some have already been resolved efficiently. We feel listened to and taken seriously. Thank you Suzanne and team.

The house itself feels well built, with quality finishes and a layout that works perfectly for us. We’re really pleased with how everything has come together and feel confident we made the right decision. A big thank you to the team at Hermitage Park!

Excellent support through the entire sales and conveyancing process from Roger, Tom and Lina at Priory Grove. Also great after sales communication- responsive and flexible. Thank you

I would like to give 5 stars to Roger and Lina who were very diligent, responsive and considerate. Their professional services made our transaction smoothly and the delivery was on time! Many thanks to both of your assistance.
The project team also was very professional and warm. I would like to have their continuous support when we formally move in.

Steve was kind and reliable, friendly, punctual, hard working did a professional job, made it like new

Can't thanks enough in words for two helping gems Kevin and Gary. They have been in area since we moved in 4 years ago and pops up for every help. Great folks at hand with lovely smile on face and accurately complete jobs with dexterity. Thanks for very recent shower fix in en suite which we were struggling to get it fixed from past 3 months. Kudos to you guys and croudace team😁

We reserved a plot in November 2024 with a completion date in late winter-early spring 2025. We have completed and got the keys on 14th March 2025, before the long-stop date agreed.

Laurie was amazing and the whole team was really helpful and answered all our questions. We have used their recommended mortgage broker and solicitor and honestly we couldn't be happier, they worked for us on all aspects and they prioritised our interested at all time. Now, 3 months after completion, we had a few small cosmectic things to report, nothing major, and customer service dealt with it very professionally and in a timely manner.

Alin, one of the contractors, did some fixings and he went above and beyond to fix a couple of additional things that ocurred between the time we reported and when we agreed for him to come and complete the job.

Sam attended to fix a couple of snags we reported a few months after we moved in. He was very professional, kind and respectfull. Absolutely amazing work.

We appreciated that the sales team talked with as plainly and humanely, and they didn't use the sales language and marketing disingenuousness. They were sincere about the advantages and disadvantages of the plot/site, which in case there were any issues at least we were prepared for them, fortunately we did not have any.

They also used very good quality materials to build the house and did not go with the cheapers options just to meet the minimum legal criteria in all aspects.

I received excellent 5-star service from Alin! He painted over a stain on my bathroom ceiling, adjusted my internal doors (three doors) so they close properly, and fixed my balcony door that wouldn’t close due to the expanding aluminum frame. Everything was done perfectly. Thank you, Alin, and thanks to Croudace Customer Care!

Danni was really welcoming when we came to visit the development. She gave us the time to explore the houses and was able to answer any questions we had.

The site is a really lovely site that has clearly been well thought out. The houses that we saw were finished to a high standard.

Alin was incredibly kind, professional and quick when completing some door repairs. Pleased to say work appears to have been completed to an equally high standard. On time and helpful comms

We have once again benefited from having Alin, from the after sales team, come and manage a few tweaks. He is always polite, hardworking and a pleasure to have around.
Natalie & Patrick Mousley

A 2nd visit by Alin and again excellent service, polite and efficient. On both occasions the issues were minor. The office support both on site and in customer support was excellent.

Lyn and the team at Wisteria Gate, Braishfield, Romsey have been extremely helpful & knowledgeable in guiding us through our purchase at the development. Quick to respond to any queries and going out of their way to accommodate all of our requests for access etc.
A real credit to the company and shows the company is a first class developer.
Many thanks and looking forward to many years in our new home.

We visited Ochre Meadows and wanted to feedback about the advisor on site, her interaction with us and how comfortable she made us feel. Lovely manner nothing was too much trouble, she made us feel valued and answered all our queries with confidence and assurance. I definitely want to revisit and feel Marnie Borrow will help us make this really important decision. Thank you for a wonderful experience.