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Company details

  1. Translator
  2. Business to Business Service
  3. Web Collaboration Platform

Written by the company

Crowdin's localization management platform is a technology solution for your team. Translate and update content for your multilingual product with our cloud software.


Contact info

3.8

Great

TrustScore 4 out of 5

18 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The "GenAI-first" TMS pioneer

Driven by an excellent team, Crowdin is one of the most versatile translation management systems on the market, offering all the essential building blocks for delivering AI-driven, automated, and centralized global experiences.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

Big promises but everything is broken & no updates

Crowdin offers a lot of functionalities that don't work or don't work properly. We've tried for a year to fix our issues with their help, but they can't even seem to send us updates on issues without me having to send ten mails escalating the issue. The support is polite but really not helpful most of the time. If the platform stopped offering functions that don't work and if the promises made by the company actually were real, then this would be a good TMS.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Tech issues and not very intuitive

I had a tech issue that meant I wasn't able to use the software, after a day and a half of failing to receive a solution the project manager had to reassign the job, losing me significant amounts of money. Even when it is working the tool isn't very intuitive to use.

Edit in response: I sent a screenshot to tech support, essentially every action was met with an error message of "this action is not allowed" even after clearing the cache, using incognito mode and trying another browser. I was using an account belonging to the translation agency I work for and haven't had access problems in the past.

January 10, 2025
Unprompted review
Crowdin logo

Reply from Crowdin

We apologize for the technical issues and any inconvenience. We’d love to resolve this. Please share more details, and we’ll immediately assist you.

Could you please let us know what specific issues or errors you encountered and when (while creating an account or later)?

Feel free to contact us at support@crowdin.com or diana@crowdin.com.

We hope to make things right.

Rated 5 out of 5 stars

A great tool for effective content localization

Crowdin is fantastic for managing translations. It's really easy to use and works smoothly, even if you're new to it. The pricing is fair and clear, so you know exactly what you're paying for. Plus, their support team is top-notch—they're super helpful and really get things done for you. Overall, if you need to localize content and want a hassle-free experience, Crowdin is the way to go!

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect for translators and project managers

As a translator and project manager, I highly recommend Crowdin for any translation projects. The platform offers a user-friendly interface that is easy to navigate, making it simple to manage translations and collaborate with other team members. The translation memory and glossary features are incredibly useful, saving us time and ensuring consistency throughout the project.

Crowdin also provides robust project management tools, allowing me to oversee the project progress. The automated workflow system has made my job much easier, and I can easily track the progress of individual translators and manage their workloads.

Overall, Crowdin has been a fantastic platform for our translation needs. It has helped us save time, increase efficiency, and deliver high-quality translations for our clients. I highly recommend it to anyone looking for a reliable and user-friendly translation platform.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Crowdin has enabled our customers to…

Crowdin has enabled our customers to contribute to the improvement of our multilingual application in a positive environment.

The automation between github ensures new english text flows into crowdin and a PR is instantly opened with translations for several languages. Our customers then have the opportunity to provide feedback and improvement before it is deployed to production.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer support / chat.

Great Customer support / chat.
Things were resolved pretty quick when I reached the Live chat.
Keen listener, problem solver. Platform is super user friendly and easy to use.
Definitely recommend it to others who are targeting secure platforms for project management.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

App Translations

I am using Crowdin to translate my apps from English into all kinds of different languages, my users help me with that. The integration with Xcode works great (I can both upload and download the .localized Strings files flawlessly via a command line tool). Quite fun to grow my projects internationally that way!

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great product and wonderful support

Crowding provides a very flexible solution for working with new content on websites. We have been using their service for over a year now and are happy with the service itself and the support they provide.

We also enjoyed the fact that you can build your own translate workflows and automate almost all working stages.

June 2, 2022
Unprompted review
Crowdin logo

Reply from Crowdin

Thank you for your kind words ❤️

Rated 1 out of 5 stars

Poor Support and Billing Process

CrowdIn has a disappointing support and billing process. Software itself is solid, but there is no account recovery process for situations where a billing account is attached to a former employee of your company. Was told this is because of their privacy policy, which seems weird since this is a pretty standard occurrence for enterprise software.

One improvement that would be helpful is aggregate-level reporting for translation status across all of your projects.

While the product is good for what it does, CrowdIn's poor account management has eroded our trust in their services. We've been struggling to find a solution with their support team for over a month now. I'd strongly recommend a more reliable alternative.

April 27, 2020
Unprompted review
Crowdin logo

Reply from Crowdin

We're sorry you lost access to your billing account, we know how frustrating it can be. Our rules are indeed strict when it comes to user privacy and security. We are working on improving the account recovery process, so it's easier but still highly secure.

We are emailing you (from support@crowdin.com) details on how we can confirm your identity and proceed with account access recovery. Once we have the confirmation - the access will be instantly renewed.
Our support team is available 24/7, so we are here to answer any questions you might face.

Kind regards,
Crowdin team

Show reviews in all languages. (18 reviews)

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