Excellent customer service! Always responsive and helpful and even replaced the product for free when it was mislaid, even though it was my fault. The pins are very high quality and durable.
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I ordered the sweatshirt. Easy to do. I received a confirmation that my order had been received and placed. I was told when my order would be shipped. I received my sweatshirt very quickly. Everyth... See more
Had problems with my delivery which was on my side by Parcel force. Maybe it was Christmas. The parcel was returned to Crowdmade. Julio in customer service was brilliant answering straight away. Parce... See more
Ich habe aus Deutschland bestellt und musste Porto nachzahlen, da das Paket nur unzureichend frankiert war. Zusätzlich muss ich noch Zollgebühren (auf dem Zettel stand: Strafgebühr) bezahlen.... See more
Company details
Written by the company
Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.
Contact info
1933 Davis Street, 94577, San Leandro, United States
- crowdmade.com
Hasn’t replied to negative reviews
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LOVE THE PINS I PURCHASED
LOVE THE PINS I PURCHASED! Arrived in a reasonable time frame too!
Everything is less than 3 pin
four stars because of shipping, other wise a very nice little pin
Fast and quality
My order arrived very fast, and the items are really good quality.
My order arrived within a nice time…
My order arrived within a nice time period and there was no damage
Quick delivery
Perfect
Everything arrived perfect and it was all just as advertised. Will shop again sometime in the future.
Love ❤️
Love, love all the products and quality! Customer service is excellent, bar none! I ordered all my teen’s back-to-school tees from the Crowdmade website and my son loves that all his tees are uniquely him.
You guys are all great! Ty!
Outstanding
Everyone has been very helpful. Very quick response. Such outstanding service from beginning to end.
Thank you
The crowdmade site is very easy to use…
The crowdmade site is very easy to use and they even remind you if you forgot things in your cart if you leave the page!
Plushie was cute!
Plushie was cute, and was delivered in a reasonable amount of time. My only complaint is that it was a little pricey. Overall it was nice, and my son was happy! 😊
Fast friendly and great quality
4 stars
Everything was great except the package tracking was a little weird and could have been a little more straight forward.
Good, but needs a little bit improvement.
Okay, Look i was a bit scared when i saw these other reviews, but i have had good experiences, i ordered a shirt and a hat, the shirt was not dispatched within their 3-5 policy, so i went over to their twitter dm @crowdmademerch I got a semi-quick reply, and a few days later it was dispatched. The only really complaint i have is that the support crew is hard to reach, i only found the twitter by accident. Get better email support, Crowdmade. It would help.
Got my pins right on time
Got my pins right on time, they look amazing!
Crowdmade Customer Policy, from cheeks to thicker than a snicker
Ordered a hoodie that was not shipped to the proper location at my housing, most likely left to be stolen and slim chance it never arrived. I'm all here for artist expression but they take no responsibility on the delivery as well as their carrier and I'm out of $40 w/ no product.
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UPDATE - After a lack of proceedings from my local post master, Crowdmade had made amends to reship the order out of courtesy. I appreciate their goal of providing a great space for artists to create Merchandise and am still awaiting shipping info.
First order didn't come after 3 months
First order didn't come after 3 months, didn't think anything of it because of covid. I reached out to customer service and they told me the manufacturer would send the order again. 2 months later, still nothing so I reached out again and they told me the same thing. I did received it after the resent so I'm guessing it was my fault for ordering during covid as the pandemic was still going in the USA (not in my country so I thought it would be ok) Excellent customer service, item seem of quality.
the plush I ordered came quick
the plush I ordered came quick, my son is very happy!!
fixed my mistake and order cam quick
I typed my email wrong when purchasing my meatcanyon shirt, and their support team helped me out right away and I received the shirt soon after. great qualitym very happy
Great service!
I ordered some stickers and a pin, and after a rocky start with a mistype that was totally on me, the support was able to help, and on top of that everything arrived two days early (one day after being shipped!) undamaged and beautiful!
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