The website was very easy to use. Placing my order took just a couple of minutes. However, additional offerings (fees) were annoying. I declined two, but somehow they slipped one in: a $1.95 fee to co... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was easy to navigate, the only thing I didn’t like was I couldn’t go back to edit something that was in my cart. For example, if I wanted to change the color of the background, I would have to go b... See more
Company replied
It was a bit difficult ordering a digital print of the portraits I wanted but it was so worth it.
Company replied
We had ordered previously and knew we needed to get special canvas portraits for our grandkids pets. They will make very special Christmas gifts. Crown & Paw has always been efficient, easy to wo... See more
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Company details
Information provided by various external sources
Crown and Paw is a pet focused home decor brand that prints high quality custom pet art featuring your very own pet. Print your pet on a custom canvas in an authentic renaissance style portrait and give them pride of place in your home.
Contact info
United States
- support@crownandpaw.com
- crownandpaw.com
3.8
Great
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor quality reproduction
I sent Crown and Paw a photo of my Border Collie with an intense stare that personified her personality. The print I got back made her look crosseyed. I had hoped it would be a reproduction of the photo I sent in. But it was not. When I complained to their customer service they asked me to forward a photo of the print I received. I never heard back from them. Very disappointed in the quality of their work. I’m not going to be using them or referring them
June 5, 2024
Unprompted review
The realism is astonishing!
The options made it very easy to choose what look I wanted for my portrait. It is a very unique way to display your pet. The realism of the portrait is amazing! Thank you
June 1, 2024
Really easy to follow process
Really easy to follow process, very quick, no trouble. Great artwork
June 1, 2024
I bought two pictures...terrible
I bought two pictures. Since they ensure YOU are happy I figured why not. Their graphic designer did a terrible job bt I wanted input from my daughter on a laptop (I was traveling and it was her dead cat). I get home and open the file and they says its shipped...they were HORRIBLE proportions and placement.
I emailed BEFORE it shipped and they pretended to care and blew me off. Call your credit card company and back charge the products ASAP. I have all the documentation via email of them doing nothing. They are too lazy to ask for the bad artwork back. At least I can use a different company and then my daughter can paint silly things on this horrible version of a product. BUY ANYWHERE ELSE.
May 31, 2024
Unprompted review
Somewhat organized yet confusing
I like how you can pick styles and then # of animals but it can be confusing to get to the # of animals part. I don't know why it just seems busy. Also if you say left for the picture is that my left out your left?
May 1, 2024
Lots of cool designs!
The choices of designs were very cool and easy to use. I enjoyed the experience overall!
May 1, 2024
Terrible
Wow!! I guess I should’ve went here for reviews first. Order 6 months in advance if needed for an event!! It’s been a month and I still have not received my order. Estimated ship date on their site does not line up with what they provide!!! I’ve sent 3 emails and they beat around the bush they don’t seem to care at all!!! Very disappointed will stick to other companies!!!
April 24, 2024
Unprompted review
Amazing company
Amazing company, this will be my 2nd order from crown and paw and they are fantastic. The best conversation starters, I literally always get asked about them! The amount of detail is amazing, 100% recommend
January 16, 2024
The website is fun and inviting
The website is fun and inviting. It’s also very easy to navigate with lots of great options to choose from. Iv used Crown and Paw multiple times because they truly love what they do and the end results are timeless. Thank you for all you do.
April 1, 2024
That's a funny thing!
That's a funny thing!! :D
I ordered a portrait for two dogs my nephew had, because he had a birthday and I wanted to gift something that he would never forget. If portraits are hung in front of your eyes, you will definitely remember your pets, even they pass away...
But, no time for speaking about sad things! These guys are great for me, because they have helped me to make an unforgettable gift for a close person! These portraits can be made with different styles, my choice was modern. And... Damn that is just awesome, nephew was on the seventh heaven from happiness!
March 15, 2024
Unprompted review
Amazing!
Amazing!! This is my 3rd time getting a Crown and Paw artwork :))
The quality is superb and getting my orders was so easy to do.
A+++++++
March 1, 2024
Repeat customer for a reason
The artwork is beautiful and matches the proof exactly. They are eager to work with you to make sure everything is just right. I've loved everything I've ordered!!!
March 1, 2024
Third picture ordered!
easy to use website and easy to upload picture. A lot of photo options to choose from.
February 28, 2024
Would give zero stars if I could
Would give zero stars if I could. They said it would be shipped from the 9th-12th. 10 days after the 12th and still has not been shipped
February 21, 2024
Unprompted review
I wish I could put less than one star
I wish I could put less than one star. I ordered a print and on the accept pages it asked for the shipping address. It was mailed to my home instead of my friends. I had to pay $27 to resend. Crown and Paw refunded $9.00. Look on their web pages for reviews, EVERY review is 5 star, then look at BBB. the true reviews. They are horrible.
February 1, 2024
Unprompted review
Do not recommend
February 11, 2024
Unprompted review
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