Crown Property Management Reviews 

50
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful, polite, and consistently professional during all of their daily interactions. Many reviewers point out that the overall service provided is extremely efficient, making property management and transitions remarkably smooth and stress-free. However, some people mentioned frustrating communication delays and experienced notable difficulties getting timely callbacks from the company leadership. A few other people also felt that important client concerns were sometimes ignored or left completely unresolved for extended periods. Some reviewers expressed dissatisfaction regarding a perceived lack of accountability when addressing specific property management problems.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that people find the staff efficient, helpful, and... See more

Staff

Consumers find staff to be positive, regularly highlighting that the team is professional, helpful, and... See more

Customer service

People report ambiguous experiences with customer service, noting severe frustration when reviewers felt... See more

Response time

Customers consistently note ambiguous experiences with response time, as some reviewers experience immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been working with Crown Property Management for a few months, talking to them for far longer as one director has had a very good historic working relationship with them. They've sorted out a mo... See more

Rated 5 out of 5 stars

I have now been with crown properties for over 5 years and can honestly say that they are the best and easiest company I have been with ever. If ever I’ve needed anything sorted or replaced they hav... See more

Rated 5 out of 5 stars

Crown has great staff who all work so hard to help. Everyone is so busy, but they always go out of their way to help, no matter what. Its so easy to criticise if things don't work out the way you expe... See more

Rated 5 out of 5 stars

We have worked with Crown Property Management on numerous projects big and small. Understanding its not always the easiest place to be to navigate between their own clients, tenants and contractors f... See more


Company details

  1. Property Management Company
  2. also in
  3. Real Estate Agency
  4. Real Estate Agents
  5. Real Estate Consultant

Written by the company

Estate Management since 1994 Offices in Torquay & Exeter Please note any reference to offices in the USA is not associated with us. We can supply references on request.


Contact info

4.1

Great

TrustScore 4 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(50)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great hard-working staff!

Crown has great staff who all work so hard to help. Everyone is so busy, but they always go out of their way to help, no matter what. Its so easy to criticise if things don't work out the way you expect, but the staff here will listen and they will always help you.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Being a new landlord I was extremely…

Being a new landlord I was extremely impressed with the professionalism and expert knowledge from crown property. Every detail is completely dealt with so efficiently and without any problems proving their involvement with the rentals seamless. I will be continuing to work with them on my current property and with future projects.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very professional and I can see why they come so highly recommended.
If you are looking for a property management company then look no further than Crown Property Management, the best move you will make.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Crown

Completed remedial work for Crown on numerous occasions and never had any problems. Good communication. Very knowledgeable and experienced team. Would highly recommend.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

We have had our building, managed by Crown Property Management, externally painted and now upgrading our fire doors. I must say the communication and recommended trade people they provided have been highly professional. I definitely recommend having your block managed by Crown.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have now been with crown properties…

I have now been with crown properties for over 5 years and can honestly say that they are the best and easiest company I have been with ever.
If ever I’ve needed anything sorted or replaced they have got back to me immediately and the issue has been sorted. The service also has always been tip top. With very competitive rent rates along with great workmanship and friendly staff I find this company one of the best in the bay….. Steve

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I have known Darren and his team for many years and have always found their service to be efficient with a team of very helpful individuals. They have recently taken on another block where I have a flat and the transition has been seamless, a special thanks to Angela and Zara.

October 22, 2025
Unprompted review
Crown Property Management logo

Reply from Crown Property Management

Thank you so much , I have passed that on to Anglea & Zara

Rated 5 out of 5 stars

Working with Crown Property Management…

Working with Crown Property Management has been an absolute pleasure. The team is professional, responsive, and incredibly easy to deal with. They made the transition from our previous management company completely seamless, handling every detail efficiently and keeping us informed throughout the process. We’re very happy with their service and highly recommend Crown Property Management to anyone looking for a reliable and professional team.

October 8, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look