Very helpful from the first phone call. Always a stressful time moving house, so a big thank you from Peter who came out to assess our move, to Sue who kept us informed on the times the packers would... See more
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Review summary
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Teams on both pick up and drop off looked after our belongings and took extra care with the precious stuff. So very professional no bumps or scratches on the walls even the tight stairways not a probl... See more
Company replied
Crown is dependable, friendly and conscientious, from customer service to the "boots on the ground." Bad weather set in just before Andy and Jacob were ready to load the container. Andy talked with hi... See more
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It was very organised and professional. All items were carefully well packed. Packers in Perth were punctual, and they worked until all packing was done and transported back to Crown for shipment.... See more
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Company details
About Crown Relocations
Written by the company
Crown Relocations provides transportation, destination and immigration services, as well as family support, to assist people relocating internationally or domestically.
With experts working in 54 countries, Crown is an enthusiastic champion of the benefits of relocation. We provide support, guidance, care and the personal attention needed to ensure success.
Get a quote
With experts working in 54 countries, Crown is an enthusiastic champion of the benefits of relocation. We provide support, guidance, care and the personal attention needed to ensure success.
Get a quote
Contact info
19 Stonefield Way, Ruislip, HA4 0BJ, London, United Kingdom
- london@crownrelo.com
- crownrelo.com
4.6
Excellent
1K reviews
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This business is a fraud
The business is a complete fraud. They present net prices to individual customers (which is against VAT regulations in the EU), if you pay by credit card, VAT is then charged separately by a bank transfer (red flag! and also against EU VAT regulations). If you do a part-load you end up paying more then for a full-load since you will be charged for storage (they decide for how long and of course, fail to explain this at the beginning). I am reporting this business to the tax authorities for the completely off-the books treatment of VAT.
February 3, 2026
Unprompted review
Reply from Crown Relocations
Hello Anonimowo: We would appreciate the opportunity to research further what you highlight here. Unfortunately, we do not retrieve a service file with your name as identified here. Please kindly send us the full name for your service and also your 11-digit relocation number formatted as xxxx-xxxxx-xx to: feedbackadmin@crownww.com so that we may review this. Thank you and best regards, Crown Relocations
Easy relocation with crown
Consultation, confirmation and above all treating people with respect. The follow up after is also a welcomed relief. Both crews were excellent, and expert at reducing the inconvenience of trucks parked in driveways blocking others from using the footpath etc to a minimum. Thanks to all the crew for your time, care and professional service.
February 5, 2026
Reply from Crown Relocations
Hello Chris: It's wonderful to hear that the consultation, confirmation process, and respectful treatment assisted in making your relocation easier and simpler. We appreciate you highlighting that the crew's expertise minimized any inconvenience and that the follow-up care and service lightened the load for you. Thank you for your trust in our services; we are grateful for your support! Best regards, Crown Relocations
Tristan, Julian, Alfie, Ben.
Tristan, Julian, Alfie, and Ben delivered a Baby Grand Piano to our house this morning. They completed all that needed to be done with great efficiency and care.
This was a tricky job, and they undertook it with great professionalism. We endorse the work these four men did, and would highly recommend their services.
February 5, 2026
Unprompted review
Reply from Crown Relocations
Hello Glenn: Thank you for sharing this positive feedback! We're happy to hear that the piano delivery was completed with such efficiency and care. Your recognition of the team's professionalism is most appreciated. We value your recommendation! Best regards, Crown Relocations
Excellent Service
Relocation to Tasmania from the UK was extremely pain free. From working on the visa to my goods arriving a few months later, I was always kept up to date and fully informed. What can be a stressful time, was made very easy for myself because of the services offered by Crown.
February 4, 2026
Reply from Crown Relocations
Hello Chris: We are delighted to learn that your relocation was extremely pain-free! It's great to know that our services made a potentially stressful time easier and simpler for you. It is a pleasure serving you as a customer. Your kind words are appreciated by the team! Best regards, Crown Relocations
Thank you so much
Thank you so much! You all made the move very stress-free and I am so grateful. Excellent communication and efficient service. Definitely would use this company again
February 4, 2026
Reply from Crown Relocations
Hello Rebekah: This is wonderful news! Our team aims to make it simpler for you to relocate, and we appreciate you acknowledging their excellent communication and efficient service to assist in making your relocation stress-free. Thank you for your kind words. Your feedback is important to us! Best regards, Crown Relocations
Team was very responsive
Team was very responsive, they quickly answered questions as they came up. Through the process everyone was very cordial.
January 23, 2026
Reply from Crown Relocations
Hello Maria: Thank you for taking the time to share your service experience! We're happy to hear that our responsive and friendly staff could assist in ensuring a smooth relocation for you. We look forward to the opportunity to serve you again! Best regards, Crown Relocations
Efficient
Efficient, friendly, experienced, effective. An unexpectedly painfree experience. Thoroughly recommend.
January 29, 2026
Reply from Crown Relocations
Hello David: We're so happy to hear that your relocation was a pain-free experience. Our team aims to make it simpler for you to relocate, and we appreciate you acknowledging their effective dedication to managing each detail with care. We value your feedback and your recommendation! Best regards, Crown Relocations
Absolutely incredible service
Absolutely incredible service. I’m very impressed with how it all came together and the staff were amazing and helpful.
Definitely use this service again.
January 29, 2026
Reply from Crown Relocations
Hello Matt: We appreciate your kind words! Thank you for your trust in us. We're delighted to learn that our team provided an incredible service. Thank you for acknowledging our staff's care and support. It is a pleasure to assist you. Best regards, Crown Relocations
Will always come back to using Crown
Will always come back to using Crown. Excellent, friendly, efficient and generally helpful service. They take really good care of packing your belongings well and moving all your things safely. Thanks to both our packing team and moving team!
January 29, 2026
Reply from Crown Relocations
Hello Kate: We're happy to hear that you had an excellent experience with our friendly and efficient service. It's great to know our teams took such good care in packing and safely moving your belongings. Thank you for this feedback. We look forward to the opportunity to serve you again! Best regards, Crown Relocations
Amazing process with quality from the…
Amazing process with quality from the coordination to the estimation to the packing and unpacking. It made moving much easier and relieved a lot of stress. Stefanie has been great throughout the entire process answering questions and assisting
January 28, 2026
Reply from Crown Relocations
Hello Chase: This is wonderful news! It's great to know our staff's coordination and communication is resulting in a simpler, smoother relocation experience. Thank you for taking the time to share this positive feedback. We're always happy to hear good things from our customers! Best regards, Crown Relocations
I am very happy it was easy and the…
I am very happy it was easy and the team very helpful and updated me all the time
January 28, 2026
Reply from Crown Relocations
Hello Awni: We are delighted to hear that we could assist in making your relocation simpler for you! We appreciate your acknowledgement of the team's communication and helpfulness. It is our pleasure to assist you. We value your feedback! Best regards, Crown Relocations
They could work on speeding up delivery…
They could work on speeding up delivery once the items arrived in Australia, I think waiting 6 weeks for delivery was too long, especially when the products only took 10 weeks to come by sea from the Middle East.
January 26, 2026
Reply from Crown Relocations
Hello Cameron: Thank you for taking the time to review our service. Your comments have been noted. We appreciate and value your feedback. It is a pleasure serving you as a customer. Best regards, Crown Relocations
Good communication
Good communication, staff polite and co-operate when asked questions.
January 25, 2026
Reply from Crown Relocations
Hello Jenny: We are delighted to receive this feedback and learn of your positive experience with our staff! We're glad you found our team helpful and communicative. It is a pleasure serving you as a customer. Thank you for your kind words! Best regards, Crown Relocations
Really good service
Really good service, just a couple of grey areas with regards to using the portal effectively.
January 23, 2026
Reply from Crown Relocations
Hello Nicholas: Thank you for taking the time to review our service. Your feedback is important to us and has been noted. It is a pleasure to serve you as a customer! Best regards, Crown Relocations
I cannot thank the Crown team enough
I cannot thank the Crown team enough - especially Kay Woodcock - for arranging and managing my relocation from Melbourne to Perth. The move was organised at short notice and completed in an exceptionally short timeframe. The Crown team’s management skills and support were outstanding.
Clear communication, timely updates, and seamless adjustments to plans as service details changed - the brilliant work of the Crown team turned what could have been a very stressful relocation into a smooth and easy process.
January 22, 2026
Reply from Crown Relocations
Thank you so much Inna. I've forwarded your kind review to Kay's direct manager who I am sure will be delighted. We hope you are settling well in Perth and look forward to assisting you again one day.
Excellent service from the beginning in…
Excellent service from the beginning in the uk to the end in our new home in nz. Staff were so efficient and friendly - all of them. And our household items turned up in perfect condition with not one item damaged. They also organised for us storage in nz until our home was available. Can’t recommend them highly enough, superb organisation.
January 20, 2026
Reply from Crown Relocations
Hello Susan: We're delighted to hear that your relocation to your new home went so smoothly. It's great to know our staff's efficiency and friendliness made such a positive impact, and that your items arrived in perfect condition. It is truly our pleasure to assist you. Thank you for recommending our services! Best regards, Crown Relocations
Having a single point of contact for…
Having a single point of contact for every stage of the move.
January 19, 2026
Reply from Crown Relocations
Hello Richard: We're happy to hear that having a dedicated contact throughout the entire moving process was helpful. It is a pleasure serving you as a customer. Thank you for your feedback! Best regards, Crown Relocations
Excellent moving Co
Excellent moving Co. Also the cheapest of the quotes we received.
January 16, 2026
Reply from Crown Relocations
Hello J W: It is a pleasure serving you as a customer. We are glad you enjoyed your experience with us. Thank you for this feedback. We look forward to the opportunity to serve you again! Best regards, Crown Relocations
My husband and I relocated from…
My husband and I relocated from Auckland to Oamaru, a few years back, and we paid a large sum of money to your company to do so, but during the time that your two staff employees picked up our furniture, a large some of money was stolen from our personal belongings that were in a room that was not to be accessed by the two employees. We reported this to your company that day, and feel that you never truely looked into it, so guess what. We will never use you again. Had you have gotten back to us with a response that you had actually investigated your staff member in a manner that showed you had done so, we would have more faith in your company, I only hope that a few years on, if he is still with you, maybe he has been caught doing the same to others, and that the police can prosecute him, like he deserves. I know you won’t put this on your review, but some of us don’t feel we got a great deal, even though at the time we would have thought we were a valued customer. I would still like my stolen money back. Regards, A. S
December 21, 2025
Unprompted review
Reply from Crown Relocations
Hello A S: We would appreciate being able to research further what you highlight here and review any opportunity for improvement. Please kindly send us the full name this service is under and also the 11-digit relocation number formatted as xxxx-xxxxx-xx to: feedbackadmin@crownww.com Best regards, Crown Relocations
Great service for my move from…
Great service for my move from Christchurch to Palmerston North. Very professional service all round. Would highly recommend
January 15, 2026
Reply from Crown Relocations
Hello vivien: We're happy to hear that your move from Christchurch to Palmerston North went well. We appreciate your recommendation and are glad you found our service professional. Your kind words are appreciated by the team. Best regards, Crown Relocations
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