CruiseCheap.com Reviews 142

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.

Company replied

Rated 3 out of 5 stars

My sincere thanks to Mr Tony G. VP Customer Commitment in CruiseCheap.com who personally called me and took initiative to resolve my issues so quickly. I am really impressed with his goodwill ge... See more

Company replied

Rated 1 out of 5 stars

Unfortunately I have phoned America from New Zealand 4 times now to try and contact the person who contacted me once. None of the phone numbers given in message or on websites work. All I want is on... See more

Company replied

Rated 1 out of 5 stars

From the time I paid the deposit, I tried to call numerous times regarding how to pay the remaining balance, all calls failed, just like all emails, and all online requests were not answered. It's sus... See more

Company replied

Company details

  1. Cruise Agency
  2. Travel Agency

About CruiseCheap.com

Information provided by various external sources

CruiseCheap.com

At CruiseCheap.com, we are your cruise experts! We will help you plan your next cruise vacation to anywhere in the world. Cruise Smart, Cruise Cheap!

Book Your Cruise Online or call our friendly and knowledgeable cruise experts at
1-800-543-1915


Contact info

1.6

Bad

TrustScore 1.5 out of 5

142 reviews

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Rated 5 out of 5 stars

Cruise to Eastern Caribbean

First I corresponded by text message until I had adequate information to discuss with my husband and then I called and spoke to a representative and decided to book a cruise to the eastern Caribbean in January. I wasn’t pressured at all. My questions were answered and the agent was informed and helpful. Thank you!

May 7, 2019
Unprompted review
Rated 5 out of 5 stars

CruiseCheap gets my vote!

I have been dealing with CruiseCheap for years. Working with them gives you the benefit of a dedicated agent who has back -up support from a national system. My personal agent knows my preferences, but when not available there is always someone else who can provide support when needed. Over the years I have dealt principally with two agents. Both have been prompt, friendly and professional. I enjoy doing a good deal of my own travel research and arrangements and the Cruise Cheap agents are always supportive of my efforts, willing to compare notes and pick up where I leave off to complete our travel plans. I am usually a "shop local" kind of person, but CruiseCheap affords so much convenience that they are hard to beat! And don't let the name fool you - they can arrange travel across the full spectrum of cost and value.

May 2, 2019
Unprompted review

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