From my initial enquiry to the booking process Mike was great and extremely knowledgeable and helpful. Nothing was too much trouble even when I kept changing my mind and adding bits on! Such a refr... See more
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Review summary
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Reviews shaping this summary
I called as already good reviews on line. Was originally just an enquiry re Mexico cruise next month but i was lucky enough to speak to Debbie, she was so knowledgeable, so kind and helpfull that i b... See more
Lisa at Cruise Kings was amazing, great customer service from our initial inquiry through to booking, with no pressure. She answered all our questions and was very knowledgeable and provided a lot of... See more
Company replied
Very friendly courteous knowledgeable staff made our booking experience easy. Chris answered our questions, found out further information and contacting us back promptly. The booking process was easy... See more
Company details
Written by the company
Founded over 50 years ago, CruiseKings is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Contact info
6 & 8 Forbes Drive , KA8 9FG, Ayr, United Kingdom
- 0800 197 8050
- enquiry@cruisekings.co.uk
- cruisekings.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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I spoke with Harris Brown who was very…
I spoke with Harris Brown who was very helpful and informative.
August 16, 2026
Unprompted review
2nd cruise booked with Kellie
2nd cruise booked with Kellie. Excellent communication, superb options, prices, and advice provided. Detailed and clear quotes and efficient booking systems. Competitive pricing options and will definitely book with Kellie again,
August 15, 2026
Unprompted review
Debbie was very friendly and…
Debbie was very friendly and knowledgeable. She answered all my questions and took me seamlessly through the booking process.
August 15, 2026
Unprompted review
Harris Brown provides excellent
Harris Brown provides excellent, professional service and makes both myself and my partner comfortable when booking our many cruises through Cruise Kings .
Harris, keep up the brilliant service 👏
August 15, 2026
Unprompted review
Debbie was really helpful and a nice…
Debbie was really helpful and a nice person with personality
August 15, 2026
Unprompted review
Excellent support and Prices
Easy booking and flexible flights. Bookending a cruise is a smart idea, we couldn't make the first flight time. But Stacy easily scheduled us on a flight the next day. They also went through alternative accomodation on the stay part of the package. We we're emailed or rang throughout the process.
August 12, 2026
Unprompted review
Kelly was fab.
August 13, 2026
Unprompted review
Booking was plain sailing
Been in touch with Kerri a few times over the last month and she has been very helpful. I have today booked our cruise and it was plain sailing. Thank you
August 13, 2026
Unprompted review
Holiday sorted exactly what we wanted.
Debbie South sorted a stay and cruise holiday for us which was exactly what we wanted. She went through it all and answered our questions with expertise. Always friendly and helpful and I would book through Debbie again. We have booked several cruises through CruiseKing and have always been very pleased with the hotel choices and transfers.
August 12, 2026
Unprompted review
Great customer service
Customer adviser Kellie went above and beyond to arrange a perfect cruise for us accommodating my Wife's mobility issues.
August 10, 2026
Unprompted review
Excellent service by Debbie South
Excellent service by Debbie South, very professional, friendly and efficient. Thank you.
August 10, 2026
Unprompted review
Excellent service as always
Excellent service as always. Its our 4th cruise (newbies really) and Kellie knew exactly what we were looking for. Its always daunting booking something that is expensive but I dont worry when booking with Cruisekings!
August 10, 2026
Unprompted review
Nice dealing with Kellie
Nice dealing with Kellie, easy booking and good explanation of itinerary
August 10, 2026
Unprompted review
Booked our cruise with Debbie South who…
Booked our cruise with Debbie South who was knowledgeable,friendly and professional.
A great price out second booking with Cruise Kings.
August 10, 2026
Unprompted review
Very knowledgeable and efficient.
August 10, 2026
Unprompted review
Helpful Kerri!
Kerri was very helpful & accommodating in providing our quote & went through everything with us when we phoned to book the cruise
August 10, 2026
Unprompted review
Very efficient
So far so good. Sophie organised the booking extremely competently. Happy with the service provided.
August 10, 2026
Unprompted review
Just booked a holiday for next August.
Just booked a holiday for next August with Cruise Kings.
The service I received from Kerry was excellent and very professional.
Kerry explained every detail of the holiday in a way that I understood. Would highly recommend Cruise Kings and if possible speak to Kerry.
August 9, 2026
Unprompted review
Excellent and knowledgable staff
Excellent and knowledgable represntatives, excellent value will do there best for you and deal with any extra requests you may have with no problems
July 7, 2026
Spoke with Debbie today regarding book…
Spoke with Debbie today regarding book a cruise, she was very informative and nice to talk to. Felt very comfortable with her to ask all my questions
August 7, 2026
Unprompted review
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