We have used The Cruise Line for all our cruises! Found immensely helpful in every aspect, especially as old now. Paul Andrews, is a 5 *. consultant , very efficient guiding us through each ste... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We've just booked another cruise with Jess and once again faultless, prompt and very knowledgable service . She seem incredibly well focused on delvery to an almost telepathic level (so much so we had... See more
Company replied
Helpful, friendly staff, prepared to listen, research and advise. Will help organise cruise plus add ons such as hotels and ongoing itineraries not otherwise included in cruise. My “go to” cruise/tra... See more
Company replied
We have dealt with The Cruise Line for over 12 years and have found the staff very knowledgeable and helpful.Paul Andrews recently reorganised a Regent Seven Seas booking for us as our circumstances h... See more
Company details
Written by the company
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Contact info
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, United Kingdom
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
First booking with this company and I'm so impressed
Jess has been amazing. I have been with my old travel agent for over 20 years but sadly for him I have now found a new company and agent for my cruises. It's nice to really be looked after.
January 16, 2026
Excellent service from Louisa
Excellent service from Louisa. Very knowledgable, helpful yet gives you time to make your decisions. Excellent in all ways.,
January 15, 2026
Top of the range!!
Consistently a brilliant, reliable company to work with and Louisa is always very responsive, efficient and accommodating in arranging new bookings. Admin staff likewise couldn't be more helpful.
January 12, 2026
Unprompted review
Lynne is great to deal with and very…
Lynne is great to deal with and very efficient. Thanks for securing us the last cabin on the ship for our caribbean adventure!
January 12, 2026
VERY HANDS-ON AND PERSONAL SERVICE AT…CRUISELINE
VERY HANDS-ON AND PERSONAL SERVICE AT EVERY LEVEL.HAVING CRUISED FOR 40 YEARS THIS COMPANY IS IN A LEAGUE OF IT'S OWN.
January 12, 2026
Helpful and honest
Helpful and honest, very polite and informative. Held cabins for us and then dealt with booking the holiday.
January 9, 2026
Fast and efficient service.
January 9, 2026
Jess makes booking a holiday seamless
Jess makes booking a holiday seamless.
fab!
January 6, 2026
Unprompted review
Rapid processing of an onboard cruise…
Rapid processing of an onboard cruise booking with the usual efficiency
January 6, 2026
Excellent service
The customer service is great as they are very responsive and helpful to answer all of our questions. We also needed advice on where to stay after our cruise, and they provided with several great options to choose from.
January 6, 2026
Booked a cruise
Booked my cruise with Benedict at Cruise Line . Very helpful and patient with questions we required an answer too. Nice experience
December 24, 2025
Super Cruise Line
Our agent Lauren is a superstar....always helpful, always friendly and always efficient
December 12, 2025
They are always polite
They are always polite, professional and always find the best deals at great prices. After booking our cruise they continue to be helpful with any queries we may have. We have used them for many years and the service they provide remains excellent.
December 11, 2025
The lady by the name of Kirsty was very…
The lady by the name of Kirsty was very professional and she was absolutely wonderful throughout the process of booking my cruise.
December 8, 2025
Great service yet again
We have dealt with The Cruise Line for over 12 years and have found the staff very knowledgeable and helpful.Paul Andrews recently reorganised a Regent Seven Seas booking for us as our circumstances have changed and the original cruise was no longer suitable. Paul worked very hard to move the booking.We have dealt with Paul for many years and find him very helpful,he will always do his best for us and greats us like friends although we have never met him.
December 3, 2025
Unprompted review
Great company & Team …
Great company & great team who understand travel and willing to help with knowledge Louisa is fab thanks
December 4, 2025
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