The Cruise Line Reviews 408

Superb service from Jess G at cruise line , email enquiry acted on swiftly, best possible deal obtained, easy booking process.
Highly recommend this company

I highly recommend The Cruise Line. Paul is excellent - he is knowledgeable, professional and efficient. The whole team are really helpful and know their cruises! They have always got us great prices and handled everything for us really well, even with difficult things like cancellations. Great company. Thank you.

Benedict really gave a personal touch and found us the perfect cruise :)

Paul was really helpful and knowledgeable with my queries. He made the booking so easy to sort out. Excellent customer service

Once again Jess sorted out a complicated situation and achieved a great result for us.

After many years receiving excellent service from Lynne Burt, I can say that it would be impossible to receive better service from any other agent, or travel company.

Efficient and friendly support as usual from Jess.

Very knowledgeable and professional and also patient while I worked out what cruise would suit me the best.

Paul was excellent and explained everything very well
I would defo recommend the service we received

I have dealt with Paul Andrews who has been one of the most pleasant, helpful and knowledgeable consultants I have had the pleasure of dealing with. We are cruising with MSC and we are both so looking forward to it

Jess is first class

Jess Garwood has been booking our cruises for some time now. She is efficient in her dealings and personable in her conversations with us. I can highly recommend The Cruise Line.

We have been using the Cruise Line for over 10 years and cannot fault them. Their knowledge of the various cruise lines is exceptional and as such they can help guide to the cruise line that best fits your needs.

I have had no hesitation in recommending the Cruise Line to friends and would like to publicly that Louisa and Jess for all the help they have given us over the years

I had used Cruise Line before to book a cruise with Windstar Cruises and I wanted to go on another Windstar Cruise and therefore did all the research on the Windstar Cruises website, which provided more detail than the Cruise Line website. Having found the cruise I wanted, I then contacted Cruise Line to make the booking, as this was much easier than booking directly with a company based in the USA. Cruise Line also gave me discounts that I hadn’t been aware of, one from Windstar Cruises as a previous customer and an additional loyalty discount from the Cruise Line line. The undiscounted price itself was slightly cheaper at current exchange rates than booking direct. I would have liked to book a complete package including flights and additional overnight accommodation through the Cruise Line for the added protection this offers. Unfortunately the price quoted was much more expensive than booking direct with the airline and hotel and I was also offered a wider choice. Overall however, my experience with the Cruise Line has been good and I would use them again.

Excellent,fast response with clarity and professionalism. The agent from cruise line was excellent

Superb thoughtful and intelligent service even in response to trivial concerns and questions. A thoroughly good experience over many years.

We have used The Cruise Line for all our cruises!
Found immensely helpful in every aspect, especially as old now.
Paul Andrews, is a 5 *. consultant , very efficient guiding us through each step of the way to ensure we have a perfect stress free travel experience. Of course there is also a very efficient back up team , another important cog in the wheel.
Cannot recommend The Cruise Line enough.!

Hassle free booking thanks to Jess for her excellent help and attention to detail.