I really appreciate for cruise retail academy which giving me a good knowledge, skills and experience in my retail sales background. I really enjoyed when I am doing this course. And really recommen... See more
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Looking for the best start to working in the cruise inudstry? Our goal is a simple one... to find, mentor and grow the best talent to step onboard the cruise industry, in the best way possible. To do this, we aim to support our cruise professionals who work onboard with a unique online hub in professional development, recruitment, leadership, sharing success and brand training. As experts in our sector, Cruise Retail Academy and our careers platform Academy Onboard is here to do something really new and exciting for our industry. For the first time, we will build positive direct partnerships between brands, operators and professionals. Have a look through our website to learn how we plan to do this, and how we can support you to grow. Trust us with your journey onboard. Thank you!
PO Box 20, CB4 0FF, Cambridge, United Kingdom
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The program is very educational and informative for both someone new and already in the retail industry. Thank you Cruise Retail Academy for providing all this insightful knowledge for free keep up the good work🙏
Best experience
And glad I found this academy very informative and learn a lot from it !
And thanks again for opportunity for the interview was pleasure to talk with you !
Such great conversations
Wish u all the best !
As iam not from the hospitality background so i wasn't aware about so many things but after reading all this im quite aware about retailing and how we can work as a good retailer, i have got to know alot about the cruise ship lifestyle how the life is gonna be in cruise ship also how i can learn more and more from each and every team member.
Very happy to be under the guidance of Rob - great communicator and cares genuinely. Thanks for the support through the entire process.
Its was a great experience from cruise retail academy which you can learn how to to make a relationship ship with guest and all team members and how to be part of retail division.
My name is Dorothy Mukanga im a Zimbabwean residing in Southafrica, thank you Cruise Retail Academy for the the opportunity to learn for free and developed my skill in retail industry. Looking forward to work in one of your ships to make memorable shopping to guest
Well elaborated points for new trainees
Completing the Cruise Retail Diploma – Introduction Level has truly been a game changer for me. The Academy didn’t just provide valuable knowledge, but also gave me the confidence to take the next step in my career. What really stood out to me was the support I received throughout the course – the feedback and follow-ups from the entire team made me feel seen, supported, and part of something bigger. I’m genuinely grateful for the experience and proud to be part of a community that uplifts and empowers learners across the oceans. Thank you to the Academy for being such a solid foundation on my journey!
Well-structured course with a good overview of the role within Cruise Retail.
If I were to point out something less positive, it would be the heavy amount of text and the advanced language used.
Even for someone like me who usually has no problem reading large amounts of information, some pages felt quite exhausting to get through.
The content would benefit from better paragraph breaks and more concise sections. I understand that repetition helps with learning and retention, but at times it felt like the same points could have been made in a clearer, more straightforward way.
The language was also occasionally challenging for someone who is not a native English speaker.
My interview with Rob was great, as he was ready to learn more about my experiences and my goals at the moment, he presented projects that were suiting to my profile and was very informative, he gave me time go through the projects to understand which one would be the best for me at this moment of my career.
They are so friendly, panctual and proffessional.

Reply from Cruise Retail Academy
It was a great experience to have the interview with Boutique Academy. They are very open and understanding about the business. As a former cruise ship crew member trying to return to the industry, I felt very comfortable talking to them — it felt like they had also worked on a ship before, so they really understand how things work in that world. They offer great opportunities for people who are not currently in the industry and want to come back. Yes, they are truly amazing and experienced!

Reply from Cruise Retail Academy
The Director is very friendly and gives constantly support.
Have differents option for professional growth in the industry.

Reply from Cruise Retail Academy
It was my interviewer Rob who made it easy..

Reply from Cruise Retail Academy
The first interview with Rob was very positive. He was honest and straightforward with the information he provided. It helped me get a better overview of the retail jobs and companies. He also answered the questions I had, he's clearly very knowledgable. He was very polite and professional.

Reply from Cruise Retail Academy
The Cruise Retail Academy shows about the world of sales on the ship and the importance of communication between people from different countries and knowing how to speak in a kind and interesting way with people.

Reply from Cruise Retail Academy
When you desire something, you make everything to get, and I believe I will get this job, this opportunity, thanks for all you guys who are supporting me, this academy and all the courses and trainings that I have been done that are available available on this wonderful platform.

Reply from Cruise Retail Academy

Reply from Cruise Retail Academy
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