Cruise Retail Academy Reviews 458

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the clarity and practicality of the training modules, which are often described as engaging and easy to understand. The staff is frequently commended for their professionalism, helpfulness, and personalized support, making the learning process smooth and confidence-boosting. The service and product quality are also highly rated, with many appreciating the comprehensive courses that effectively prepare them for their careers. People feel well-equipped with valuable industry knowledge and practical skills, noting the functional and informative nature of the training. However, some people mentioned that their diploma came without a name, making it difficult to prove their studies.

What people talk about most

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the platform's... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Clients share positive opinions on service, consistently praising its professionalism and supportive nature.... See more

Product

Customers consistently note positive experiences with product knowledge and understanding. Reviewers found... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the detailed, thorough, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really appreciate for cruise retail academy which giving me a good knowledge, skills and experience in my retail sales background. I really enjoyed when I am doing this course. And really recommen... See more

Company replied

Rated 5 out of 5 stars

I am so grateful for this incredible opportunity to start my career at sea. The wait for a few months was absolutely worth it. I can’t wait to meet the guests, serve them and help them find the pe... See more

Company replied

Rated 5 out of 5 stars

The cruise Retail Academy has been very helpful.The training modules are clear, practical. These modules are straightforward I enjoyed them. They also helped my confidence and helped me understand wh... See more

Company replied

Rated 5 out of 5 stars

This training was an eye-opener. I now feel much more confident managing difficult conversations at work. Particularly using the B.R.E.A.T.H. E method techniques. I Appreciate the focus on active l... See more


Company details

  1. Recruitment Service
  2. Cruise Agency
  3. Recruiter
  4. Training School

Written by the company

Looking for the best start to working in the cruise inudstry? Our goal is a simple one... to find, mentor and grow the best talent to step onboard the cruise industry, in the best way possible. ​ To do this, we aim to support our cruise professionals who work onboard with a unique online hub in professional development, recruitment, leadership, sharing success and brand training. ​ As experts in our sector, Cruise Retail Academy and our careers platform Academy Onboard is here to do something really new and exciting for our industry. For the first time, we will build positive direct partnerships between brands, operators and professionals.  Have a look through our website to learn how we plan to do this, and how we can support you to grow. ​ Trust us with your journey onboard. ​ Thank you!


Contact info

4.9

Excellent

TrustScore 5 out of 5

458 reviews

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Rated 5 out of 5 stars

Cruise retail academy is the best I…

Cruise retail academy is the best I wish I knew them earlier I would be a polished retailer by now 🙂.The course was very informative I'm learning a lot thank you Cruise retail academy.

July 16, 2025
Unprompted review
Cruise Retail Academy logo

Reply from Cruise Retail Academy

Never too late to learn Sivanda!

Rated 5 out of 5 stars

I just wanted to take a moment to share…

I just wanted to take a moment to share my thoughts on the Cruise Retail Academy. They truly are the real deal! The guidance and support provided by their team are absolutely top-notch. Their training courses are right on point and cover everything you need to succeed.

If you're considering joining or are already part of their program, you can rest easy knowing that you’re in good hands. Just trust them to lead you in the right direction.

July 1, 2025
Cruise Retail Academy logo

Reply from Cruise Retail Academy

Thanks for your kind feedback!

Rated 5 out of 5 stars

Fantastic experience

For me, cruise retail academy was fantastic and I had a great support from Rob and Adrian along the process!! Thank you very much!! 🙏🏼🤝🏼🛳️❤️

July 8, 2025
Unprompted review
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Reply from Cruise Retail Academy

Thanks Julio for your kind feedback!

Rated 5 out of 5 stars

I really appreciate for cruise retail…

I really appreciate for cruise retail academy which giving me a good knowledge, skills and experience in my retail sales background. I really enjoyed when I am doing this course. And really recommend everyone to do this course online if you are interested to work on cruise ship and as well land jobs also.

Thank you for making this online platform to learn more about retail field.

June 25, 2025
Unprompted review
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Reply from Cruise Retail Academy

Thank you Imran for your feedback

Rated 5 out of 5 stars

A Great Refresher and Must-Do for Cruise Retail Job Seekers

I found the Learning About US Customs Allowances course very informative and easy to understand. It was a great refresher that helped clarify important details in a simple way. This course is definitely a must for anyone applying for cruise ship retail jobs. Cruise Retail Academy makes learning straightforward and accessible—the E-Academy platform is well-designed and user-friendly. Highly recommended!

June 4, 2025
Unprompted review
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Reply from Cruise Retail Academy

Thank you Neil for taking the time to provide us feedback

Rated 5 out of 5 stars

Thank you so much to the Academy

Thank you so much to the Academy. The whole course was insightful, informative and very useful. It gives one confidence to start their journey in the retail industry.

June 5, 2025
Unprompted review
Cruise Retail Academy logo

Reply from Cruise Retail Academy

Thanks Memory for the fedback

Rated 5 out of 5 stars

Couldnt have asked for more…

Always a 5 star review for the retail Academy, the way Mr Rob and Mr Adrian interact and spread useful information to the members is amazing not to mention the quick reply to the emails that's a 5 star in it self given there are about 5000 members. Thanks again Mr Rob and Mr Adrian. 🙏🏽👌🏽💯

June 4, 2025
Unprompted review
Cruise Retail Academy logo

Reply from Cruise Retail Academy

Thanks Gregory for your feedback

Rated 4 out of 5 stars

It was very interesting

It was very interesting, what is the difference between river and sea, just becouse of the first test I gave correct answer and I got False back...so I gave back 4 instead of 5.. :D

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

My E-Academy studying honest opinion …

Studying with E-Academy since my very first day has been something i never imagined in a positive way. I loved it and still. It is giving me huge visions of exciting experiences to grab the day i am going to become a member of a certain cruise line and I can’t wait for that.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience

Best experience
And glad I found this academy very informative and learn a lot from it !
And thanks again for opportunity for the interview was pleasure to talk with you !
Such great conversations
Wish u all the best !

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

As iam not from the hospitality…

As iam not from the hospitality background so i wasn't aware about so many things but after reading all this im quite aware about retailing and how we can work as a good retailer, i have got to know alot about the cruise ship lifestyle how the life is gonna be in cruise ship also how i can learn more and more from each and every team member.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

My name is Dorothy Mukanga im a…

My name is Dorothy Mukanga im a Zimbabwean residing in Southafrica, thank you Cruise Retail Academy for the the opportunity to learn for free and developed my skill in retail industry. Looking forward to work in one of your ships to make memorable shopping to guest

May 15, 2025
Unprompted review

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