Cruise Retail Academy Reviews 458

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the clarity and practicality of the training modules, which are often described as engaging and easy to understand. The staff is frequently commended for their professionalism, helpfulness, and personalized support, making the learning process smooth and confidence-boosting. The service and product quality are also highly rated, with many appreciating the comprehensive courses that effectively prepare them for their careers. People feel well-equipped with valuable industry knowledge and practical skills, noting the functional and informative nature of the training. However, some people mentioned that their diploma came without a name, making it difficult to prove their studies.

What people talk about most

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the platform's... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Clients share positive opinions on service, consistently praising its professionalism and supportive nature.... See more

Product

Customers consistently note positive experiences with product knowledge and understanding. Reviewers found... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the detailed, thorough, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really appreciate for cruise retail academy which giving me a good knowledge, skills and experience in my retail sales background. I really enjoyed when I am doing this course. And really recommen... See more

Company replied

Rated 5 out of 5 stars

I am so grateful for this incredible opportunity to start my career at sea. The wait for a few months was absolutely worth it. I can’t wait to meet the guests, serve them and help them find the pe... See more

Company replied

Rated 5 out of 5 stars

The cruise Retail Academy has been very helpful.The training modules are clear, practical. These modules are straightforward I enjoyed them. They also helped my confidence and helped me understand wh... See more

Company replied

Rated 5 out of 5 stars

This training was an eye-opener. I now feel much more confident managing difficult conversations at work. Particularly using the B.R.E.A.T.H. E method techniques. I Appreciate the focus on active l... See more


Company details

  1. Recruitment Service
  2. Cruise Agency
  3. Recruiter
  4. Training School

Written by the company

Looking for the best start to working in the cruise inudstry? Our goal is a simple one... to find, mentor and grow the best talent to step onboard the cruise industry, in the best way possible. ​ To do this, we aim to support our cruise professionals who work onboard with a unique online hub in professional development, recruitment, leadership, sharing success and brand training. ​ As experts in our sector, Cruise Retail Academy and our careers platform Academy Onboard is here to do something really new and exciting for our industry. For the first time, we will build positive direct partnerships between brands, operators and professionals.  Have a look through our website to learn how we plan to do this, and how we can support you to grow. ​ Trust us with your journey onboard. ​ Thank you!


Contact info

4.9

Excellent

TrustScore 5 out of 5

458 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great

The communication was pretty smooth and felt a lot of support. I felt I was given a great deal of information to make the best decision.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent training and support

Excellent training and support! Cruise Retail Academy delivers practical knowledge, real-life insights, and the confidence to succeed in cruise retail. Truly a career game-changer!
Cruise Retail Academy offers the perfect balance of professional expertise and genuine support. The training is engaging, full of real-life insights, and designed to bring out the best in you. I left the program feeling confident, prepared, and inspired to achieve great results in cruise retail. Truly an experience that opens doors and builds careers!

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

Cruise retailers encyclopaedia

Excellent platform and content for people who want to know more about cruise retail and life on board. Super easy to navigate. Podcast was a cherry on the cake which became my morning radio station :)

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks a lot!

A highly recommended course for anyone in the cruise industry aiming to enhance their premium beverage knowledge and guest interaction skills.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Clear & Concise

The information was clear and concise outlining strategic methods of execution. Having seen similar roles during my time on ships it clarified the mission objectives of the various trainers that I have met and worked with over the years.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

All area’s were covered regarding the…

All area’s were covered regarding the entire process from start to finish, reading through this course bought back so many memories and it made me feel good knowing I knew most of the answers when taking the test at the end.
Very well put together

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I found thWell-Structured Course That Inspires Further Learninge Introduction to Whisky…

I found the Introduction to Whisky course very informative and well-organized. The lessons are clear and cover a wide range of important topics, from the history of whisky to production techniques. The use of videos and quizzes helped keep me engaged and made learning easier. Completing the course at my own pace was a big plus.
Cruise Retail Academy is doing a great job providing accessible, quality education in a specialized field. Their course content is comprehensive, and the platform is user-friendly. I also appreciated their prompt responses to any questions and their focus on transparency and trust with students.

August 3, 2025
Unprompted review
Cruise Retail Academy logo

Reply from Cruise Retail Academy

Thank you for your detailed and engaging feedback Ntandazo, much appreciated! We are glad you are gaining good benefit out of the E-Academy free courses.

Rated 5 out of 5 stars

Excellent Craftmanship

Having the experience of making my own costume pieces this course was so insightful... The whole production line to create such craftmanship ...I would love selling this beautiful pieces. Wow

August 2, 2025
Unprompted review
Cruise Retail Academy logo

Reply from Cruise Retail Academy

Thanks for your feedback Charlene, glad you found the Majorica jewelry academy useful! Keep on learning....

Rated 5 out of 5 stars

Cruise Retail Workshop a Must

The presentation was very lively and informative. The academy is doing very well in keeping us well informed. The courses are well laid out and easy to understand.

August 1, 2025
Unprompted review
Cruise Retail Academy logo

Reply from Cruise Retail Academy

Thanks for your feedback Mercy!

Rated 5 out of 5 stars

Cruise retail academy experience

I highly recommend this company to anyone seeking a reliable and trustworthy retail recruitment service. They provided exceptional support throughout the entire process, guiding me every step of the way. I’m especially grateful to Mr. Rob and Adrian for their dedication and assistance. I couldn’t have done it without them.

July 22, 2025
Unprompted review
Cruise Retail Academy logo

Reply from Cruise Retail Academy

Thanks for your kind feedback Bradley!

Rated 5 out of 5 stars

Easy to follow and very informative

Easy to follow and very informative, for someone who hasn’t written a CV for many years, I know feel confident to start.

July 21, 2025
Unprompted review
Cruise Retail Academy logo

Reply from Cruise Retail Academy

This is great to hear Nikki, we value your feedback

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