Pre ordered a cashmere throw with a dispatch date of July 9th. Still not received the throw, yet the company has taken the nearly £200 pounds from my bank account. There should be far better communica... See more
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I am still waiting for delivery of my cardigan. Upon enquiring when I could expect delivery I was told it is still inMongolia!! I received an e mail last Friday saying it has been dispatched but so... See more
Company replied
Disappointing - ordered a scarf online and several days later got an email informing me it was out of stock (and refund being processed) even though it had been showing as in stock online. Thought abo... See more
Company replied
Beautiful cosy ribbed cashmere jumper, arrived quickly and nicely wrapped. Great value for such lovely quality. I have bought several Crumpet jumpers over the years, have always been pleased, they hav... See more
Company details
Information provided by various external sources
Effortless and luxurious ladies cashmere knits and scarves designed in England and made in Nepal.
Contact info
The Crescent 656, CO4 9YQ, Colchester, United Kingdom
- crumpetcashmere.com
1.8
Poor
101 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Not opened yet
It's a Christmas gift so cant comment yet but it was delivered in good time
December 20, 2019
Unprompted review
Good Quality Product but No Customer Service
Scarves are nice designs and good quality. However customer service never answer the phone nor do they return voicemails. In addition they give the impression in October that there will not be further sale ahead of Christmas and then discount further late Nov and mid Dec.
December 19, 2019
Unprompted review
Great experience with customer…
Great experience with customer services. Needed the cardigan for business trip and CS shipped overnight following my call to ensure I had the garment in time.
Fab leopard print cardigan, lovely quality. Used before and will do so again, thanks!
December 19, 2019
Unprompted review
Great price and style
I bought the loveliest thin striped, fairly long turtleneck and I love wearing it, the look, the feel are perfect. Good customer service too.
December 19, 2019
Unprompted review
Not delivered
December 14, 2019
Unprompted review
Reply from Crumpet Cashmere
Your package was shipped last week. We will call the courier on Monday and see what the problem is. Apologies.
Frustrated that I couldn't add another…
Frustrated that I couldn't add another item to my shopping bag beyond a certain point so I then incur another £15.00 for carriage and use a whole lot more packaging.
December 13, 2019
Unprompted review
Reply from Crumpet Cashmere
Hi send us an email and we will sort this out for you. Will send on the piece you wanted to order without a charge
Best cashmere quality
I have quite a few cashmere jumpers, but those from „Crumpet“ are the softest and there is no pilling, which shows the high quality of this cashmere. I love it and I also recommended it to family and friends.
December 13, 2019
Unprompted review
Best Cashmere
Top quality cashmere so soft and comfy, modern designs
December 12, 2019
Unprompted review
Old Crumpet is back !
Thank goodness somebody makes high quality cashmere in beautiful fitted shapes. Why is high quality usually synonymous with Granny fit ? Such a dated ideal. This is where Crumpet differentiates itself. Cut & quality.
December 12, 2019
Unprompted review
Very satisfied with my orders this…
Very satisfied with my orders this year. Back in the room. Boom !
December 12, 2019
Unprompted review
I find the cashmere is not very warm.
December 12, 2019
Unprompted review
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