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See what reviewers are saying

Rated 5 out of 5 stars

Nice exchange, I use it for a year, good bonuses for trading and deposit. Withdrawal fees are low. Imo volume is fine, no problems with trading. My suggestion - use futures but don't put x100 if you... See more

Company replied

Rated 1 out of 5 stars

Promise does not mean marriage. So here too. She promised people bonuses for invitations, and all this ended with promises. Formally, yes, the conditions were met ... but the residue was not very plea... See more

Company replied

Rated 1 out of 5 stars

Support deletes messages from chats and then deletes users as well. Do not use this exchange, they cheat their customers. Do not fulfill their promises and remove articles from the FAQ afterwards.... See more

Company replied

Rated 2 out of 5 stars

They offer extremely high APR on stable coin savings. Trading fees and spreads are pretty high too. I could move crypto in and out but a SEPA wire failed. Support suddenly started talking to me in Rus... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Written by the company

Buy, Sell, Trade crypto on Spot and Futures, Earn interest on your crypto and many more!


Contact info

You should know

2.6

Poor

TrustScore 2.5 out of 5

117 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Appears to be a Russian offshore company

They offer extremely high APR on stable coin savings. Trading fees and spreads are pretty high too. I could move crypto in and out but a SEPA wire failed. Support suddenly started talking to me in Russian and some research shows most of the team is Russian. As I was already suspicious of how safe the company is I closed my account.

March 1, 2022
Unprompted review
Cryptology logo

Reply from Cryptology

Hello, Viktor.

It’s unfortunate that you had this experience with us, we apologize for that. Our company has grown a lot since your last experience, and we would enjoy having you as our customer and having a new and profitable experience. Also, if you have any questions, you can contact us at support@cryptology.com from the email associated with your account and our support team will definitely help you.

Sincerely yours,
Cryptology Team.

Rated 5 out of 5 stars

I have had an excellent experience on…

I have had an excellent experience on cryptology.com, I am a new crypto investor and all my questions have been answered really quickly by a real person in the online chat. Products seem great and it's very easy to learn the exchange feature with small amounts of crypto with as the fees are low.

February 1, 2022
Unprompted review
Cryptology logo

Reply from Cryptology

Hello, Phil.

Thanks for the nice review and kind words. We’re more than happy to know that you enjoy using our services and to have you as our client. Comments like yours help us in our growth and development.

Have a nice day ahead,
Cryptology Team.

Rated 1 out of 5 stars

Pending withdrawal

Initiated a withdrawal of USDT since yesterday 19/11/2021 still yet to receive it in my wallet despite them charging me 10% for withdrawal fee using TRC20 network.
Am disappointed 😔
Kept seeing 'pending withdrawal'

November 20, 2021
Unprompted review
Rated 5 out of 5 stars

I liked the conditions of the exchange

I liked the conditions of the exchange, when registering, leverage became available to me, which is very convenient. A simple interface, you can understand the specifics of trading and other issues using the training section. I also note that there is a large selection of crypts and immediately there is an up-to-date analysis of changes, you can see everything clearly.

November 17, 2021
Unprompted review
Cryptology logo

Reply from Cryptology

Hello, Sergey.

Thank you so much for your kind words and nice review. We're more than happy to have you as our client and to know that you like using our services. We’re proud to be a growing company and expand crypto services worldwide, Keep it up!

Best regards,
Your Cryptology Team.

Rated 5 out of 5 stars

Legal exchange

Nice exchange, I use it for a year, good bonuses for trading and deposit. Withdrawal fees are low. Imo volume is fine, no problems with trading. My suggestion - use futures but don't put x100 if your trading balance is low, you will get liquidation. Get profit/close trade options are working fine.

btw I use cryptology to swap currencies and withdraw to wallets and bank card. usually it takes an hour

August 16, 2021
Cryptology logo

Reply from Cryptology


Hello, Mark.

Thanks for your nice review and suggestion. We’re glad to know that you enjoy using our services. We’re also happy to have you as our client and feedback like yours help us with our growth and development.

Best regards,
Cryptology Team.

Rated 2 out of 5 stars

Good job

Good job! I became a victim of a fraudulent trading company. I lost more than 50 k USD. That's why I started my investigation and I found out this trading company was a fraud. But only this company found how to solve my problem and now we are on the way to getting my money back. mone yhelp. page .link /ho me page . Returned my money and pleased with the result. I regret the day I fall for fraud, I wish it never happened. They helped me a lot!

May 18, 2021
Unprompted review
Cryptology logo

Reply from Cryptology

Hello, Pearl.

Thank you for saying nice words. We’re sorry that this happened to you and we’re glad that we helped you through it, we hope everything turned out just fine for you.

Sincerely yours,
Cryptology Team.

Rated 1 out of 5 stars

A very scammy and discriminatory website

Initially, I thought they were a very reputable and fair company. However, I've come to realize that they utilize every avenue to exploit their users and steal some of their money. They abuse their terms and conditions to do as they wish.

Imagine, just because I reside in a certain country, I was being forced to pay a fee of 10% of the withdrawn coin amount while attempting to withdraw despite not violating any of the website's terms and conditions.

What is more surprising, is this particular fee isn't shown anywhere on their website. Obviously, they intend to trap some of their unaware users who are unfortunate to be a citizen of a flagged country into paying the absurd fee after they have deposited, then bought some coins. Which is a very scammy tactic to use.

I'd advise anybody who doesn't want to waste their time and money not to use the website to buy crypto at all. There are much better and more trustworthy websites that can be used. Don't let the attractive website and their low debit card deposit fee deceive you.

November 18, 2020
Unprompted review
Show reviews in all languages. (117 reviews)

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