Crystalnails4u Ltd. Reviews 156

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Crystal Nails is such a lovely brand.. products are top quality, delivery is quick and customer service is always fantastic. Always a good day when the delivery arrives ♥️

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Crystal Nails Company is honestly one of the best nail suppliers I’ve ordered from. The products are high quality and long lasting, especially gel polish and builder gel. Everything arrived qui... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure ordering off the website. Absolutely outstanding product and always received in perfect condition. Fast delivery & always delivered on time, if not early! If the product you’ve order... See more

Company replied

Rated 5 out of 5 stars

High quality amazing products, the best on the market. Long lasting, beautiful colors. innovative, trustworthy company. Thank you for everything! Got a crystal nails thermos as a gift and I can not w... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Beauty Supply Store

Written by the company

ABOUT US CRYSTAL NAILS AROUND THE WORLD Crystal Nails was born in the USA, and has since become an internationally recognized brand. For more than 10 years, our name has been associated with excellence, and our products and materials are manufactured in America and Europe. The Crystal Nails family is growing, with partners in 26 countries. We are always seeking new distributers to join our family, so if you’re as dedicated to your profession as we are, we’d love to hear from you. We’re proud to see so many great professionals representing our brand at events and competitions all over the world, and we love to share our success with our amazing partners. CRYSTAL NAILS IN THE UK: Our story in the UK began with the grand opening of a new training and retail centre in the heart of Chelmsford, Essex. We first opened our doors in September 2013, and since then we’ve achieved outstanding results. We currently have over 3,500 products on offer, along with 15 qualified Educators who work all over the UK. The retail area is bursting at the seams with all the essentials any nail technician could ever need, along with plenty of extras. Every Spring and Autumn we unveil a new product or technique to ensure you can always stay ahead of industry trends. Our success is a combination of our products, sales and education services, and we thrive on empowering talented trainees to realise their full potential. Over the past year we’ve travelled the length and breadth of the UK to promote our brand and train new talent, and we love getting out there and meeting new people. We’re regulars at national trade shows, workshops and seminars, and our social media following continues to grow every month. Our customers and ambassadors are at the heart of everything we do, and delivering an exceptional standard of service is always our number one priority. As leaders in our field, we continue to innovate and celebrate the work of skilled nail technicians all over the UK. As part of the Crystal Nails family, our educators are given the perfect platform to build their skills, knowledge and customer base. If you’d like to be a part of our ever-growing, happy family, get in touch!


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

Overall awesome!

December 31, 2022
Crystalnails4u Ltd. logo

Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Viktoria. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Iam using this company for all my stuff…

Iam using this company for all my stuff for nails for years.Few weeks ago Anna went above and beyond with my order.THANK YOU

December 23, 2022
Unprompted review
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Simona. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

The products are of excellent quality

The products are of excellent quality, express delivery and correct treatment.

December 13, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Rositsa. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Good service as always but I think you…

Good service as always but I think you should consider using a different delivery company as my delivery was a week late and it cost £6

December 8, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Diana. We are trying our best to look into this. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, and excellent technical advice - every time!

December 1, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Trish. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Great products and delivery on time I…

Great products and delivery on time I have used Crystal Nails for few years and I’m always happy with the quality of the products and beautiful packages very stylish design and classy.. Thank you Crystal Nails!

December 2, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Lenuta. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Fantastic company and high quality products

Fantastic company and quick delivery of products, would highly recommend.

November 16, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Clare. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Crystal nails

I just love and trust their products. Reliable company.

November 1, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Carron. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

I’m working with Crystal Nails product…

I’m working with Crystal Nails product from 2013..I’m so happy products very good quality.Never have problem.Costumer service amazing z

November 7, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Karina. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Products are excellent

Products are excellent, so is the service!

November 7, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review Izabella. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Great service great product

Great service great product, easy to order and arrived quickly.
Very happy

October 28, 2022
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Reply from Crystalnails4u Ltd.

Hi Rehmat, We really appreciate your feedback. Thank you very much for your custom

Rated 5 out of 5 stars

Simply the best

I’ve tried soooo many brushes but crystal nails are amazing I would highly recommend them
Some are expensive so I recommend buying 1 a month
I do think there postage is a bit over the top though IMO

October 4, 2022
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Reply from Crystalnails4u Ltd.

Thank you so much for your lovely review! We are always working on finding a good solution that works for both parties. Crystal Nails team UK value your custom and we are so pleased you are happy!

Rated 5 out of 5 stars

Super fast delivery

September 21, 2022
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Reply from Crystalnails4u Ltd.

Hi Chau, thank you very much for your feedback! We realy appreciate it. Thank you so much for your custom

Rated 5 out of 5 stars

Excellent

Excellent products and very promptly

September 14, 2022
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Reply from Crystalnails4u Ltd.

Hi Madalina, thank you very much. We really appreciate it and we value your custom

Rated 1 out of 5 stars

I ordered in 2.09 and after 8 days i…

I ordered in 2.09 and after 8 days i don’t recive my items yet, but Crystal nails recive my money :)
The track number isn’t good.

September 10, 2022
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Reply from Crystalnails4u Ltd.

Dear Anca Alexandra, we are so sorry about the delivery issue with Royal Mail. Please get in touch with us directly 01245 256 426 Monday to Friday 9am to 5pm or email order@crystalnails4u.co.uk without letting us know your issue we won't be able to help or start searching your order. I'm sure we will able to help. Unfortunately seems like your postcode doesn't match your address that's can cause the delay by royal mail. Thank you for getting touch with us as soon as possible. Regards, CN Team

Rated 5 out of 5 stars

Good quality amazing service

Perfect service all the time and orders arriving in beautiful scented packages.

August 8, 2022
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Reply from Crystalnails4u Ltd.

Hi Annamaria, so happy to hear you love our scented touch! Thank you very much we value your custom

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