Delivery is alway fast. I’ve used Crystalum blades for a while now, the quality is high and I would recommend them to any microblading artists.
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Wanted to start this by saying I absolutely LOVE the Microblades. Incredibly smooth on the skin - no pulling etc as I have found with some other brands. HOWEVER, I’m super disappointed - this is my se... See more
Company replied
The 5 in 1 bits are amazing, really nice to use, saves changing over to different grades, would definitely recommend these to anyone, saves money in long run too. Well worth the price. Wish I had kn... See more
Company replied
I've been a nail technician for 2 years now. I was reluctant to buy crystalum as they are a bit pricier than some companies. I wish I'd purchased from them months ago! I absolutely love my ceramic b... See more
Company replied
Company details
Written by the company
Are you looking for top quality, premium salon accessories? Do you want a retailer that values you as a customer and has over 5 years of experience in the industry? Choose Crystalum today and choose our experience and professionalism. Crystalum is a family-owned and operated business specializing in salon-quality tools and accessories for microblading professionals, permanent make-up artists, nail technicians, and professional beauty technicians. If you want quality and value for your salon, shop Crystalum today!
Contact info
St. Johns Road, EH12 7SB, Edinburgh, United Kingdom
- 01312839692
- info@crystalum.co.uk
- crystalum.co.uk
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Replied to 100% of negative reviews
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Haven't received my order
Haven't received my order, going off of the information on the websites delivery info it should have arrived well before now, have emailed but no response yet.
Definitely would not order again.
Excellent service and excellent bit of…
Excellent service and excellent bit of equipment makes my life very easy thank you. Will definitely buy again
Cancelled my order shortly after…
Cancelled my order shortly after putting it through on 21/12 using the contact email address as per order confirmation. Company still sent the order 2 working days later and never responded to any of my messages. Never heard back or found any contact details.
Easy to use
Easy to use website and very quick delivery. Really good price for the amount of product will be using a lot more in the future
I have sent an email and a Facebook…
I have sent an email and a Facebook message and no one has responded about my order being incorrect
Excellent products and service
Excellent products and service. Wouldn’t buy anywhere else, highly recommend!
Fast delivery and quality products at a…
Fast delivery and quality products at a good price
Excellent service & fast postage *****
It didn’t arrive!!!!
4 days
4 days, no reply by email, no answer via chat. Still have no idea what to do with my order. I want to return it, but there was no return paper with the delivery. Finally I've got a reply.
Amazing blades and super fast delivery x
Love the 0.15mm Nano blades
Love the 0.15mm Nano blades. As a beginner I’ve tried a few and these are the most flexible blades I’ve found. They have really helped me create crisp, balanced strokes.
Excellent speedy service and a few…
Excellent speedy service and a few complimentary items added to my order. Thank you 😊

Reply from Crystalum
Service was 5 star
Service was 5 star! Fast delivery simple payment and easy to track. Can’t wait to order again.

Reply from Crystalum
Best blades I’ve ever used
Best blades I’ve ever used. Quick delivery and so happy with the price

Reply from Crystalum
Excellent products and service
Very quick dispatch and delivery. The ceramic efile bits are great quality and do a fantastic job.

Reply from Crystalum
Love your microblading needles
Love your microblading needles!
Sharp, well packaged and nicely branded x

Reply from Crystalum
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