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See what reviewers are saying

Rated 5 out of 5 stars

Delivery is alway fast. I’ve used Crystalum blades for a while now, the quality is high and I would recommend them to any microblading artists.

Rated 2 out of 5 stars

Wanted to start this by saying I absolutely LOVE the Microblades. Incredibly smooth on the skin - no pulling etc as I have found with some other brands. HOWEVER, I’m super disappointed - this is my se... See more

Company replied

Rated 5 out of 5 stars

The 5 in 1 bits are amazing, really nice to use, saves changing over to different grades, would definitely recommend these to anyone, saves money in long run too. Well worth the price. Wish I had kn... See more

Company replied

Rated 5 out of 5 stars

I've been a nail technician for 2 years now. I was reluctant to buy crystalum as they are a bit pricier than some companies. I wish I'd purchased from them months ago! I absolutely love my ceramic b... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store

Written by the company

Are you looking for top quality, premium salon accessories? Do you want a retailer that values you as a customer and has over 5 years of experience in the industry? Choose Crystalum today and choose our experience and professionalism. Crystalum is a family-owned and operated business specializing in salon-quality tools and accessories for microblading professionals, permanent make-up artists, nail technicians, and professional beauty technicians. If you want quality and value for your salon, shop Crystalum today!


Contact info

4.1

Great

TrustScore 4 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick delivery

Quick delivery, products are well packaged. Looking forward to using them

June 29, 2021
Crystalum logo

Reply from Crystalum

Hi Carrie,

Thanks so much for your honest feedback.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, excellent products.

June 28, 2021
Crystalum logo

Reply from Crystalum

Thank you Sharon for great feedback. Much appreciated.

Rated 5 out of 5 stars

I strongly recommend this company

I strongly recommend this company. Excellent quality blades and pens with very fast dispatch and delivery.

April 28, 2021
Crystalum logo

Reply from Crystalum

Hi Kirstie,

Thank you for the great feedback and trust in our products.

CRYSTALUM

Rated 5 out of 5 stars

Always a fantastic service

Always a fantastic service, quick delivery, helpful customer service. Thank you!

October 31, 2020
Crystalum logo

Reply from Crystalum

Hi Rachel,

Thank you for your kind words and trust in our products.

CRYSTALUM

Rated 5 out of 5 stars

Love these micro blades

Love these micro blades - fantastic results

October 4, 2020
Unprompted review
Crystalum logo

Reply from Crystalum

Hi Lousie,

Thanks so much for your trust in our products and for your feedback.

CRYSTALUM

Rated 2 out of 5 stars

Amazing Microblades BUT sent incorrect items (twice!!)

Wanted to start this by saying I absolutely LOVE the Microblades. Incredibly smooth on the skin - no pulling etc as I have found with some other brands. HOWEVER, I’m super disappointed - this is my second order and unfortunately it is the second time I have been sent incorrect items or items have been missing from the order. Particularly when paying out for next day delivery - in the hope of receiving CORRECT items the next day!! Your products are amazing, but please work on sending out the correct ones!!! X

October 4, 2020
Unprompted review
Crystalum logo

Reply from Crystalum

Hi AB,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Please feel free reach out to info@crystalum.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right and we will make sure it wont happen again!

CRYSTALUM

Rated 5 out of 5 stars

Will get all mircoblading supplies from…

Will get all mircoblading supplies from them. Great company! X

September 27, 2020
Unprompted review
Crystalum logo

Reply from Crystalum

Hi Emma,

Thank you so much for your kind words and great feedback. We are happy to have you on board 😍

Kindest Regards
CRYSTALUM Team

Rated 2 out of 5 stars

Fast delivery

Fast delivery, unfortunately the bit is not as sharp as expected..

September 26, 2020
Unprompted review
Crystalum logo

Reply from Crystalum

Hi Monika
Thank you for your review. It is important to us that we collect as much feedback as possible from all of our clients.
With regards to the issues which you have listed in your review, please could you send us more information to info@crystalum.co.uk and we will happily look in to it.
There might be a possibility of the item beeing faulty. We are always available through the email to answer your questions.

We are sorry to hear that our products did not meet your expectations. Thank you for you trade.

Kindest Regards
CRYSTALUM Team

Rated 5 out of 5 stars

I've been a nail technician for 2 years…

I've been a nail technician for 2 years now. I was reluctant to buy crystalum as they are a bit pricier than some companies.
I wish I'd purchased from them months ago! I absolutely love my ceramic bits. I was really happy I could buy left handed bits too.
The efile bits are high quality and make my life a lot easier. Will be keeping my eye out for more left handed bits. I'd love it if they made a large barrel crosscut diamond bit.

September 24, 2020
Unprompted review
Crystalum logo

Reply from Crystalum

Hi Dawn,

Thank you so much for both your kind words and great feedback. 💕
We will have a look what we can do regarding your suggested product. Great idea!

Rated 5 out of 5 stars

Absolutely fantastic piece of kit

Absolutely fantastic piece of kit! Couldn't be without if now and I have used multiple diffrent drill bits and this is by far superior to all of them! Thankyou very much x

September 9, 2020
Unprompted review
Crystalum logo

Reply from Crystalum

Hi there,
Thank you so much for your honest feedback ☺️

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