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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the quality of the products, finding the coins received to be as advertised and beautiful. Many people also appreciate the competitive pricing offered by the company, often finding it more favorable than other sellers. The ease of making selections on the website and the exemplary billing and customer service are frequently highlighted, with some reviewers having positive experiences over many years. However, a significant number of people express dissatisfaction with the slow delivery times, with many orders taking several weeks or even months to arrive. There are also concerns about the lack of communication regarding order status and shipping updates, leaving customers in the dark. Some customers reported issues with order accuracy, receiving different items than advertised or experiencing problems with pre-orders and numbered editions due to system glitches or stock shortages.

What people talk about most

Product

Consumers find product quality to be positive, with many reviewers consistently receiving exactly what they... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many reporting significant... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding prices to be fair and reasonable, even... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers expressing dissatisfaction... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers expressing satisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

CSN frequently offers very competive prices, but seasoned collectors know that it is wise to shop around. Order accuracy and timely shipping are CSN strong suits. Their billing and general informati... See more

Company replied

Rated 4 out of 5 stars

Decent deals once in a while. Prices on certain things are wicked high. Do your homework. The most annoying thing is about the tracking of your package or projected ship dates. Example is ,,,say you o... See more

Company replied

Rated 4 out of 5 stars

I see the tv ads a lot & I do find either unique or interesting items on air l do shop around to find items but I found that the communication timeliness of shipping & an occasional follow up call re... See more

Company replied


Company details

  1. Coin Dealer

Written by the company

For over 20 years, CSN Mint has offered collectors the most special and rare collectable coins from around the world. Our company is founded on the ideal of providing personalized service with the goal of building long term relationships with our collectors. With headquarters located in Scottsdale, AZ, CSN is one of the largest retail rare and collectible coin marketers in the country.


Contact info

3.4

Average

TrustScore 3.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered coins over two months ago…

I ordered coins over two months ago from the commercial that said they were in stock. A big selling feature, but each time I call I am told due to high demand they are not in stock. The last time I called they said I would be moved high on the priority list and I would get an e-mail to confirm. Been over a week, no E-mail and no updates. I was assured I would get my coins, but I am a little nervous.

May 31, 2026
Unprompted review
Rated 2 out of 5 stars

Ive ordered the 5 coin quarter dual…

Ive ordered the 5 coin quarter dual continuity set. Back in March. Ive only received one set of the quarters out of the five. The Mayflower. I haven't received any news or updates or anything concerning the rest of them. No communication at all.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 2026 silver eagle box set in…

I ordered 2026 silver eagle box set in February just received last week. The tv show said they would be dual date numbered set they were just ms70 2026 eagles they've had my money since February. Someone should have informed me I wasn't getting what was advertised now your selling dual date eagles for over 400 a piece. I understand now why I didn't get mine. I will never again order from csn buyers beware of the bait an switch

May 18, 2026
Unprompted review
Rated 3 out of 5 stars

All the coins I've ordered look good…

All the coins I've ordered look good and are like they are advertised. My 1 and only complaint is the lack of communication about my orders. 1st off, I know what I'm complaining about are the 250th quarter rolls and I'm sure by watching the Sat. and Sun. shows on the History channel that the 250th coins are very popular and in demand. But over a week ago the charge for the 2nd shipment of the Dual Date Quarters was posted to my credit card on May 13th. Not pending but posted. Today is May 24th. So, I've paid for the coins but have not seen or heard anything about the coins being shipped or when to expect them to arrive. I keep checking my account on my orders and only see the 1st shipment of the quarters which. With nothing about the 2nd shipment. It's tough to be in the dark with no communication from CSN.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Appreciative of CSN MINT!

First of all let me give out a shout out to Brannen at CSN. He has taken the time and personal touch to make sure my purchases meet my expectation. The quality from viewing cable TV presentations to sale to receipt of product has been fantastic. Package and security has been very good. My latest procurement has been one of the best yet and I have literally dozens of sets of CSN products. CSN Mint is top shelf for quality.

May 15, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

We truly appreciate your review. Thank you for choosing CSN Mint as a trusted source for collectible coins and historic numismatic releases.

Rated 1 out of 5 stars

Dissatisfied Customer

Thank you for your recent order of the Limited Edition 2026 American Eagle Silver Eagle Numbered 1 – 50,000.

We regret to inform you that this specific item, which includes the numbered label/certificate, has sold out due to extremely limited availability and higher-than-expected demand.
They were unable to fulfill my order with the exact version that features the numbered label because of a glitch in there ordering system and thus my one coin that I ordered could not be filled. During the advertising programs the representative ensured that the coin would be delivered but due to the purchase of these coins in blocks of 20 my order was not "placed in time."

January 20, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

We’re sorry to hear that you feel this way. We take customer concerns seriously and would like the opportunity to review the details of your order. Please contact our customer service team so we can assist directly.

Rated 3 out of 5 stars

Slow shipping

The products CSN provides are always excellent. No problem there. The shipping process is very slow up to four weeks or longer.

April 30, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

Thank you for your feedback. We apologize for any frustration related to the timing or delivery of your order. Please reach out to our customer service team so we can review the shipment details and help address your concern.

Rated 3 out of 5 stars

My first two orders took longer than I…

My first two orders took longer than I expected, but I understand about supply and demand. Very pleased with the look of the coins that I ordered. What I'm not pleased about is the delivery of a silver coin that was pretty expensive. I was expecting to have to sign for it, as I do with another company I purchase from. Nope, this small package, about the size of a postcard, was left laying on my front porch in the rain by FedEx. No text or message that it had been delivered. Good thing my husband noticed it when he did.

May 13, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

We’re sorry your order experience was affected by a shipping or delivery issue. Please contact our customer service team directly so we can review the tracking information and work toward a resolution.

Rated 5 out of 5 stars

Customer service is quick to answer any questions.

I have ordered several options from CSN. The price and quality are on point.

May 1, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

Thank you for your review and for choosing CSN Mint. We’re honored to help collectors acquire tangible pieces of history and build collections they can be proud of.

Rated 5 out of 5 stars

i have been dealing with csn for over…

i have been dealing with csn for over 20 years, i have never had a problem and have always been treated with the greatest of respect

May 17, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

We appreciate your 5-star review. At CSN Mint, we take pride in offering collectible coins with historic significance, lasting appeal, and professional service.

Rated 1 out of 5 stars

Probably never do business with these…

Probably never do business with these people again. Extremely slow delivery. Not happy with the way they portray the items they sell. I could have walked to their location and back again faster than their delivery method. Can't help feel like I got taken by their fast talking sales pitch... Adios CSN!

April 15, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

We’re sorry to hear there was an issue with the delivery of your order. Shipping delays and delivery concerns can be frustrating, and we would like to review this further. Please contact our customer service team so we can look into your order and assist.

Rated 5 out of 5 stars

Pleased very happy

Really enjoyed the process to get the coins that I want the Silver's is beautiful and uncirculated and gorgeous items as well as a gold bars

March 31, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

Thank you for sharing your experience. We’re grateful for your trust and pleased to help collectors discover meaningful additions to their collections.

Rated 1 out of 5 stars

I ordered some coins which were in…

I ordered some coins which were in stock. Four weeks later I received my credit card bill which had the coins billed but I have not received my coin order. Called customer service and they said their policy is to bill immediately but products ship 6-8 weeks later. Since when does a customer pay and then wait! They said it was their policy and if I didn’t like that to find another supplier. Will not order from then again nor will I recommend them to anyone!!

February 1, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

We apologize that your experience with CSN Mint fell short of expectations. We take customer concerns seriously and would appreciate the opportunity to review this matter further. Please contact our team so we can assist.

Rated 5 out of 5 stars

Easy to order

Easy to order, ships fairly quick depending on stock. Associate may call if there is any issues or to verify your order.

March 15, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

Thank you for your support. We’re proud to serve collectors across the country with historic coins, modern releases, and a customer experience built on trust.

Rated 5 out of 5 stars

My coin representative Kari at CSN is…

My coin representative Kari is outstanding in everyway: informing, knowledgeable and a pleasure to do business with and speak with.

May 1, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

We truly appreciate your review. Thank you for choosing CSN Mint as a trusted source for collectible coins and historic numismatic releases.

Rated 4 out of 5 stars

Good Business

I see the tv ads a lot & I do find either unique or interesting items on air l do shop around to find items but I found that the communication timeliness of shipping & an occasional follow up call referencing an order was good business

April 20, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

Thank you for your review and for choosing CSN Mint. We truly appreciate your business.

Rated 5 out of 5 stars

CSN the best and only place to get the most for you money.

Personal interactions with the staff of CSN made it simply a positive action when purchasing coins at very reasonable cost versus some competitors that not only charged more but had a significate credit card charge that did not exist with CSN purchases. There is no better place to purchase gold and silver coins for my collection. Thank you CSN and specifical Mr. Cory Cady.

May 15, 2026
Unprompted review
CSN Mint logo

Reply from CSN Mint

We appreciate your feedback and are glad you had a great experience with CSN Mint.

Rated 3 out of 5 stars

Very Neutral - Overall

I have purchased several orders with CSN Mint. I follow Mike Mezack mostly on HSN. I started using CSN and Collectors Alliance because Mike was associated with them. I do at times find either CSN or CA prices to be more fairer than HSN, at time, not always. The problem with CSN is the 6 weeks it always take to receive any order. I feel they use your money for 6 weeks. Most of the time the items are already in stock but they don't ship it. They use the money to front load their purchases without having to go to the bank and get a loan for their use. Pricing is fair, the items ship come in good order, no damage, Communication is slow on status of orders. Although, the big negative is takes 6 weeks to get an order sent to you. I shop 90% HSN (Home Shop Network) now. HSN ship right away, Have payment option, the coins are 100% real and returns are never a problem. At times, HSN on TV can be more expensive but they offer full product information on exactly what your buying and CS is available immediately either by chat or phone. CSN is a small family run organization which small, slow, and not respondent to change to provide faster, better, communicative service.

November 15, 2025
Unprompted review
CSN Mint logo

Reply from CSN Mint

Thank you for your feedback. We apologize for any frustration related to the timing or delivery of your order. Please reach out to our customer service team so we can review the shipment details and help address your concern.

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