Red Virtual Office Reviews 70

Absolutely shockingly bad, recently bought out RED call centre and we have been patient with them for months, but recent call recordings have shown an utterly dismissive and frankly rude way in dealing with our customers.

IF YOU VALUE YOU BUSINESS DO NOT UNDER ANY CIRCUMSTANCES EMPLOY CS NOTEPAD TO HANDLE YOUR CALLS< THEY WILL DESTROY YOUR BUSINESS AND CUSTOMER GOODWILL

This is exactly the service I needed for years, but had no idea even existed! Total business saver. My business can still have a UK base even though I'm now abroad. All mail is scanned over to me. Everything runs smoothly and securely. CSnotepad are great to deal with.

Oli Hinkins is our account manager and has been absolutely first class right from the start. He even suggested I change my package in order to save me money. He never fails to come back to me, most often within the hour.
I am very impressed with CSnotepad.

Excellent service. We have been with these guys for several years.

I moved away from Brighton but wanted my business to retain a presence in the area, a virtual business address was the perfect solution. I used CSnotepad because they were recommended by a friend who uses their call answering service. I'm pleased I took his advice. Faultless service that crucially is easy! No stress, no endless pages of small print. Just a straightforward service that does exactly what I need it to.

I use CS for an office address and also their call answering service. They always scan and email my mail promptly. It's a very well priced service when considering the problem it solves for me. Their call answering is always professional and reliable, something I failed to receive from my previous call answering provider. I highly recommend this company.

CSNotepad help us deal with overflow calls that we are unable to answer if all other members of staff are on the phones, it is a valuable resource to ensure that anyone calling our business gets to speak to someone rather than an answerphone.

This company solves a big problem for me. I can now have a way to receive mail now that I'm away from the UK. Incredible service that a lot of people do not know exist. Makes my life so much easier. They are fast to scan my mail I receive to them. Will be recommending to all.

I started using their address service, so impressed that I was quick to jump on their telephone answering service too. Nice team of staff, a good selection of business services to make life easier for a business owner. Really easy company to work with, will continue to use with confidence.

I hold three virtual mail accounts with CS Notepad. They handle, scan and email the post to me so I can distribute these to my client. On 26th September 22, they passed a post dating back several months to an unverified third party relating to my clients and my company. There appear to be no processes in place for GDPR.

Stringent GDPR in place that allows a person to enter the building and without Identification leave with posted correspondence from four different companies.

We have used CS Notepad for many years. They have been perfectly reliable and always there to help when we needed extra help with phone calls. I 100% recommend them.

Could not recommend CSnotepad more highly enough

I’ve used CS notepad for some time now. I use a number of their services, and always impressed how they’ve tailored to my needs, really gives me confidence of their support as we grow. They are very pragmatic and always communicate well and I would really recommend for anyone that wants to focus on growing their business whilst a skilled, professional team takes care of the admin and enquiries.

I have been using this company for three years to answer and screen my calls and they have honestly been a life saver, the service they provide is out of this world.
highly recomended to anyone running a busy business

I have used CSnotepad for the past 8 years and the service has always been flawless, every call is answered professionally and quickly. It really adds to our business knowing every call is answered!

These guys just take messages for other companies

While living abroad I've wanted to retain a UK address for my business. CSnotepad offered the perfect solution as they scan and email my post over to me. I've found their service to be fast, secure, efficient and fairly priced. Something which I find really standout-- when I contact them by email, they reply same day, so appreciated when running a business. Highly recommend their virtual address service.

Thanks to Oli for all your help with those packages last week, great service.

CSnotepad will be very difficult to beat in the respect of finding a company that provides an efficient, professional and polite answering service for your business.
I found myself continuously answering our office line, which took me away from important tasks, I love speaking with our clients but nuisance calls not so much!
We even received a welcome card from them, which is just wonderful and almost unheard of these days.
WestGuard Ltd thank you very much for your assistance and great communication with us and our clients.

Great service. Above and beyond the call of duty.