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CT Skills Reviews 275

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times. However, some customers reported issues with communication, mentioning that their assigned tutor did not answer emails, or that feedback was irrelevant and responses were not received. A few other people also felt that the support was inconsistent, with some experiencing a lack of work or being told what to put in a portfolio by someone without relevant experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the supportive,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the helpful and supportive... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the exceptional... See more

Service

Reviewers mention positive feedback about service. Many customers praise the support received, highlighting... See more

Response time

Customers generally had positive experiences with response times. Many reviewers praised tutors for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied

Rated 5 out of 5 stars

I have now completed two courses with CT Skills. Level 3 Counselling Skills and Level 2 Understanding Behaviour that Challenges. Janet Henderson has been my tutor for both and she is wonderful. I have... See more

Company replied

Rated 5 out of 5 stars

Fantastic learning material. Done several courses with them to date and just starting on another with them . My tutor Janet is awesome and very helpful when needed. She always has time to talk and hel... See more

Rated 5 out of 5 stars

I have recently completed my Level 3 Housing Property Management course and achieved a distinction. Jo Green was a big part of my success. She was very helpful, kind, and easy to talk to. She explaine... See more

Company replied


Company details

  1. Career and Education Provider
  2. Apprenticeship Center
  3. Recruitment Service

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

275 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Shout out to the best assessor

I have had an excellent past year and a half with CTSkills. Not only because of the learning resources that are provided but also because of my wonderful assessor Amy Grzebisz. She is absolutely excellent at what she does providing support whenever its needed. She has been an assessor and a friend all in one and I couldn't be happier with the last year we had. I could not recommend her enough <3

April 26, 2024
Unprompted review
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Reply from CT Skills

Hi Lily, thank you for leaving such great feedback - it's so lovely to read! We'll pass this to Amy.

Best of luck in your career.

Rated 1 out of 5 stars

I started level 2 course and was very…

I started level 2 course and was very excited until for to the second assessment with 120 pages to read and 40 questions to do that are all like 'explain 4 methods of.... and list its advantages and disadvantages... and you get 10 days to do it all. And the next assigment is in 5 days with 19 questions and it just goes on like this for 6 weeks. Its crazy, unrealistic deadlines unless you can study all day long. It just brough unnecessary stress in my life along with my full-time job and 2 young children who need homework done with them. Don't bother with this course unless you have 8 free hours a day to study.

April 24, 2024
Unprompted review
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Reply from CT Skills

Good morning Elena, my apologies that you didn't enjoy the course - with all of our free online courses we hope that people enjoy their time as well as gaining a qualification.

Did you discuss any of your concerns with your Tutor or our Customer Service team?

We completely understand it can be difficult to juggle with a full-time job and a family, and we're always happy to support with deadlines and listen to feedback.

Rated 5 out of 5 stars

Top marks!!

I have nothing but praise for the support I've received from Amy during my apprenticeship. I took a break in learning but Amy still touched base with me regularly to monitor how I was doing and has always been helpful with any difficulties or problems I have experienced with regards to the workload. The apprenticeship is intense and doing this alongside a full time post is a lot of work, but Amy has always been understanding and flexible.
There are elements of the course I would improve and feel the online dashboard could be simplified and be more user friendly, but overall, it has significantly improved my skillset as a team leader.

April 17, 2024
Unprompted review
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Reply from CT Skills

Hi Matt, thank you so much for your feedback.

It's great to hear that you received the support that was right for you - essential when completing an apprenticeship!

Best of luck in your career.

Rated 5 out of 5 stars

My experience from CT Skills

I was signed up with this company through work to help me gain the qualifications I need. Since joining they have progressed my English, math's to level 2 and now I've gained a level 3 qualification in childcare. I can`t thank Rachel enough for the support she has given me. She has also provided me with a confidence boost if it wasn`t for Rachel believing in me when I didn't, I honestly don't think I would have gotten this far in my course. So, I`d like to thank the company for my opportunity as I'm grateful I've finally got the qualifications I needed and thankyou to Rachel for her belief and support throughout she is a credit to the company. As now for the amazing opportunity soon I`d like to take up my Level 5 and progress even more. CT skills from what I've experienced would be highly recommended if you are willing to progress and put the work in.

April 11, 2024
Unprompted review
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Reply from CT Skills

Hi Jade, thank you so much for the feedback, we'll be sure to pass this on.

It's so great to hear how much the course has helped you and hopefully you'll be on the level 5 soon!

Best of luck in your career.

Rated 5 out of 5 stars

My time at CT Skills

My experience at CT Skills has been amazing. I couldn’t fault Donna Spinks at all she’s been amazing throughout my apprenticeship and couldn’t have asked for a better assessor. She has always given me extra support whenever I’ve needed it, given me feedback which helped me massively and allowed me to continuously improve my work. She has always made me feel so comfortable on teams and in person. I couldn’t thank her enough for helping achieve my level 3.

April 11, 2024
Unprompted review
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Reply from CT Skills

Hi Charlie, wow - what a review! Such a delight to read, thank you.

Wishing you the best in your career.

Rated 5 out of 5 stars

I have had a great experience

I have had a great experience with CT Skills. I had a great tutor who was quick to respond to any queries I had and provided support all throughout my apprenticeship.

April 11, 2024
Unprompted review
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Reply from CT Skills

Hi Georgia, thanks for you feedback - always great to hear!

Best of luck in your career.

Rated 5 out of 5 stars

Enjoyed taking my course ( Level 3…

Enjoyed taking my course ( Level 3 business administration) I had support throughout my whole course duration, with guidance and education with every step of the way.

April 11, 2024
Unprompted review
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Reply from CT Skills

Hi Tommy, thank you for the feedback it's great to hear you enjoyed the course!

Best of luck in your career.

Rated 5 out of 5 stars

Feedback on level 5 EYLP

I am just about to complete my Level 5 Early years Lead practitioner course. During my time completing the course I have developed and adapted my leadership skills and ability within my role, where this has and will help me with my career progression. My Assessor Lucy Caughtry has been VERY supportive throughout offering her knowledge and guidance for tasks but also helping myself navigate difficult situations i was being faced with in my role. She was always easy to contact, with fast replies and feedback. I am very pleased with this course and how it has help me within this career sector and with myself, i would defiantly recommend this course.
Thank you!

April 9, 2024
Unprompted review
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Reply from CT Skills

Hi Lucy, thank you for leaving such wonderful feedback! We'll be sure to pass it on to Lucy.

Best of luck in your career.

Rated 5 out of 5 stars

Quintessentially edifying

Excellent course with an erudite teacher Michelle. The experience is quintessentially edifying. Will set you up for inexorable progression in the business sector.

April 3, 2023
Unprompted review
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Reply from CT Skills

Hi Dafydd, thank you so much for your wonderful feedback, it's greatly appreciated. We will share this with Michelle.

Best of luck in your career.

Rated 5 out of 5 stars

Amazing Tutors and course content

I have recently completed my L2 Accountancy qualification with CT Skills, and every interaction with the staff was amazing as I was supported and managed to help me achieve a distinction. The lessons were always interactive and I felt comfortable asking for 1-2-1 help.

March 1, 2024
Unprompted review
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Reply from CT Skills

Hi Robyn, thanks for the great feedback it's always a pleasure to hear!

Best of luck in your career,

Rated 5 out of 5 stars

Couldn't recommed a course more!

Just about to finish my level 5 early years lead practitioner apprenticeship! The whole course was informative and it has helped me massively to develop into a stronger leader and become more confident within my job role. My assessor Donna Weston has been very helpful, reassuring and informative from start to finish ensuring I knew exactly what I had to do for each piece of coursework and has always been on hand to help me further when needed.
I would definitely recommend this course for anyone wanting to progress further.
Thank You So Much!!

March 18, 2024
Unprompted review
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Reply from CT Skills

Hi Michaela, thank you so much for leaving such great feedback - it's so lovely to hear!

We're really pleased you enjoyed the course and we will pass this onto Donna.

Best of luck in your career.

Rated 5 out of 5 stars

Wow!!!

I had Donna Spinks as my assessor and she was AMAZING! Always offering support where I needed it and allowing me the extra time when I was finding things tough. She was so kind and an amazing assessor!!! I can’t recommend her enough!!

March 26, 2024
Unprompted review
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Reply from CT Skills

Hi Ruby,

Thank you so much for the feedback, it's absolutely wonderful to hear! We will pass this to Donna :-)

Rated 5 out of 5 stars

CT Skills overall are very helpful and…

CT Skills overall are very helpful and very on top of any issues that may arise when signing up new trainees. Naomi who we use as an assessor for all trainees is exceptionally helpful, friendly and always on hand to answer questions or offer support to trainees or myself who mentors them. Naomi and I have made a very professional relationship where we feel supported, and nothing is too much trouble.

March 26, 2024
Unprompted review
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Reply from CT Skills

Hi Melissa, thank you for leaving such a lovely review - it's so nice to hear.

Best of luck in your career.

Rated 5 out of 5 stars

to do an apprenticeship

to do an apprenticeship, my Assessor Donna Weston has been brilliant the whole time and very supportive through out! I knew i could always come to her if i needed any help or advice with my coursework. I highly recommend CTskills.

March 11, 2024
Unprompted review
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Reply from CT Skills

Hi Tegan, thank you for your review, it's wonderful to hear!

Rated 5 out of 5 stars

My experince with C.T Skills and Amy Grzebisz

I cannot say enough great things about my experience with C.T Skills as a training provider. From start to finish, the professionalism, expertise, and commitment to excellence were truly outstanding.

The apprenticeship program i was on for the level 3 business admin was exceptionally well-designed and comprehensive, covering all the essential topics and skills I needed to master. My assessor Amy Grzebisz was incredibly knowledgeable and experienced, with a true talent for breaking down complex concepts into easily understandable components. Her teaching methods were engaging, interactive, and tailored to different learning styles, ensuring nothing was left behind.

What impressed me most was Amy's dedication to ensure my success. Her availability to provide extra support, clarify any uncertainties, and offer a high level of guidance! She truly went above and beyond to ensure I had all the tools and resources necessary to apply what I had learned effectively and without her I honestly wouldnt have completed this nor would i got a DISTINCTION for my overall grade!

This was A FANTASTIC oppportunity and a experience with both C.T Skills and my assessor Amy Grzebisz. I am truly grateful and humble to have learnt so much in the last 18 month or so and i really recommend C.t Skills as a training provider and also having Amy grzebisz as an assessor. Her track rexcord of success says it all.

Thank you and good luck!

March 11, 2024
Unprompted review
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Reply from CT Skills

Hi Miraj, thank you so much for leaving such wonderful feedback, it's a delight to read!

Best of luck in your career.

Rated 5 out of 5 stars

Highly recommended.

I have been very impressed with the entire team at CT Skills. They have been very accommodating over meeting times. They have worked with the learners very closely and helped them where needed. They are always contactable. A perfect example of tutors working with learners and employers successfully. Highly recommended.

March 5, 2024
Unprompted review
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Reply from CT Skills

Hi Al, thank you so much for your feedback it's great to hear!

Rated 4 out of 5 stars

I have taken on the apprenticeship with CT Skills

I have taken on the apprenticeship with CT Skills which I had plenty support from the provider. I want to give a great gratitude to CT Skills because despite that I had many different mentors during my course, but CT Skills always provides me the assistant and guidance they can offer and made my learning and studying much effective and constructive. And most importantly, CT Skills didn’t leave me behind or alone, they made me felt well supported. All my mentors are well trained and very contributing towards my study.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

L3 Digital Marketing

Having almost completed my Level 3 Digital Marketing apprenticeship with CT Skills, I am beyond grateful for the ongoing support Jo (my trainer assessor) has provided throughout. She has made each workshop engaging, ensuring I fully understand each topic before setting the homework to solidify my knowledge. Even during the more stressful on-the-job experiences, she has been there to answer any questions and reassure me. I now feel ready for any future opportunities within the Digital Marketing sector, and highly recommend apprenticeships to any individual striving to enhance their personal and professional development simultaneously.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Business Admin Level 3

I have just finished my Business Admin Level 3 Apprenticeship with CT Skills. This has been an amazing experience for me and has helped me to grow both personally and professionally. Amy Grzebisz has been an amazing Trainer and fully supported me throughout my apprenticeship. Along with the knowledge I have gained, I have also become much more confident in myself and my ability and I am so grateful to have had this opportunity to start my career!

February 23, 2024
Unprompted review

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