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CT Skills Reviews 274

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and expertise, often highlighting individual tutors for their exceptional support and guidance. The user experience is frequently described as smooth and easy to navigate, with many appreciating the efficiency of the service and quick response times. However, some people were dissatisfied with the communication, mentioning that tutors did not always answer emails or that they spoke to different representatives who were unfamiliar with their course. A few other people also felt that the feedback provided was not always relevant or that they were pressured to take exams before they were ready.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the ease of... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional support and guidance... See more

Service

Consumers find service to be positive, highlighting the extensive support from tutors who are readily... See more

Response time

Clients share positive opinions on response times. Many customers praise tutors for being supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied

Rated 5 out of 5 stars

I have now completed two courses with CT Skills. Level 3 Counselling Skills and Level 2 Understanding Behaviour that Challenges. Janet Henderson has been my tutor for both and she is wonderful. I have... See more

Company replied

Rated 5 out of 5 stars

I have recently completed my Level 3 Housing Property Management course and achieved a distinction. Jo Green was a big part of my success. She was very helpful, kind, and easy to talk to. She explaine... See more

Company replied

Rated 5 out of 5 stars

Fantastic learning material. Done several courses with them to date and just starting on another with them . My tutor Janet is awesome and very helpful when needed. She always has time to talk and hel... See more


Company details

  1. Career and Education Provider
  2. Apprenticeship Center
  3. Recruitment Service

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

274 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with CT Skills. The training was well structured, supportive, and easy to engage with alongside work.
My tutor, Jo Green was excellent – knowledgeable, approachable, and genuinely invested in helping me succeed. She explained things clearly, was always supportive, and made the learning experience feel manageable and motivating.
I would happily recommend CT Skills, and especially Jo, to anyone considering training or an apprenticeship.

March 30, 2026
Unprompted review
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Reply from CT Skills

Hi Nat,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Great experience

March 23, 2026
Unprompted review
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Reply from CT Skills

Hi JD,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 1 out of 5 stars

Bad news

My BF did his Accountancy apprenticeship with these, they gave him the BPP platform then bullied him through it, constantly emailing telling him he was behind. His review person was nagging him to sit exams before he was due or ready, telling him about his tutor health problems and telling him to move to another tutor, who only worked part time. He was being told ehat to put in a portfolio by someone called Janet who had no experience or Accountancy qualifications. All Janet did was pull other people down. He left without finishing it was that bad. It was horrible and I wouldn't recommend 😔

January 1, 2026
Unprompted review
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Reply from CT Skills

Hi Ems,

Really sorry to hear about this experience.

We'd like to hear more so we can look into this, please email info@ctskills.co.uk and we'll contact directly.

Thanks,
CT Skills

Rated 5 out of 5 stars

Fantastic support from Tutor

I could not be more GRATEFUL to have experienced this journey with any other tutor!
To be paired with Emma Whitby was the most rewarding part of my journey! The kindness radiates off her and the support has been unmatched!!
Anyone who has the luck of having a Tutor like mine are going to experience encouragement, support and feel able to achieve these challenging goals on the way ! Emma has shaped who i am and to be half the woman she is i would be lucky!!
Thank you CT Skills

March 27, 2026
Unprompted review
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Reply from CT Skills

Hi Emelia,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Great courses supplied with lots of…

Great courses supplied with lots of support when needed. I have completed Level 2 Leadership and Level 2 mental health awareness and Janet Henderson supported me on both courses.

March 9, 2026
Unprompted review
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Reply from CT Skills

Hi Katie,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Janet and the rest of the CT Skills…

Janet and the rest of the CT Skills team were very helpful and supportive throughout my apprenticeship and I wouldn't have been able to complete my apprenticeship without their constant support and guidance.

March 5, 2026
Unprompted review
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Reply from CT Skills

Hi Dylan,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

I had Janet as my tutor and she very…

I had Janet as my tutor and she very much helped especially when i got stuck on certain questions, she took the time out to help me and was always there when i needed my questioned answered and when she sends resubmissions back its always very understanding of what i needed to added or didn't need to add. Overall i recommend having Janet as your tutor she does everything in her power to make sure you have completed it and is always on hand when you need her.

March 9, 2026
Unprompted review
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Reply from CT Skills

Hi Alex,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Really enjoyable!

I have enjoyed my whole apprenticeship with my assessor, Lucy. She has taught me so much and also helped me build my confidence throughout the years.

March 3, 2026
Unprompted review
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Reply from CT Skills

Hi Sienna,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

I rate Janet Henderson with 5 star due…

I rate Janet Henderson with 5 star due to her being helpful on my course , especially her efficiency on communication in timely manner

February 26, 2026
Unprompted review
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Reply from CT Skills

Hi Alexander,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

I recently completed the Level 3…

I recently completed the Level 3 Teaching Assistant course with Kaylie as the trainer, and I can honestly say it was one of the most rewarding professional development experiences I’ve had.

From the very beginning, Kaylie created a welcoming and supportive learning environment. She explained the course structure clearly, set realistic expectations, and ensured everyone felt comfortable contributing. Her depth of knowledge about the role of a Level 3 Teaching Assistant was evident throughout, and she consistently linked theory to real classroom practice, which made the content highly relevant and easy to apply.

One of the standout aspects of the course was Kaylie’s delivery style. She balanced professionalism with approachability, encouraging discussion and valuing everyone’s experiences. Complex topics such as safeguarding, supporting children with additional needs, and promoting positive behaviour were broken down into manageable sections, making them easier to understand and implement. She also provided practical examples and scenarios that reflected real school settings, which helped build confidence.

Kaylie was incredibly supportive with assignments and coursework. Her feedback was constructive, detailed, and motivating. She took the time to ensure everyone understood the requirements and was always available to answer questions or provide clarification when needed.

Overall, the Level 3 Teaching Assistant course was well-structured, informative, and empowering. Kaylie’s enthusiasm, expertise, and dedication made a significant difference to my learning experience. I would highly recommend this course to anyone looking to develop their skills and confidence as a Teaching Assistant.

February 27, 2026
Unprompted review
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Reply from CT Skills

Hi Sinead,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Apprenticeship Success

Great tutors and support which made the apprenticeship experience enjoyable and straightforward.

February 26, 2026
Unprompted review
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Reply from CT Skills

Hi Julian,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Team leader/ supervisor LVL3

I completed my Level 3 team leader/supervisor apprenticeship with my assessor Ian Peal. He was so supportive throughout and managed to turn any nervousness into confidence for the next step. After having my assessor changed mid way through I am grateful that it was Ian, he gave my flexibility where needed, extra calls/ support before my EPA and guided me to be able to achieve a distinction. Thank you Ian, you are much appreciated!

February 18, 2026
Unprompted review
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Reply from CT Skills

Hi Juilet,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Just completed another course with ct…

Just completed another course with ct skills. Absolutely brilliant tutors and support team. Really helped in my retraining in mental health. Can’t sing their praises enough. Thank you , especially Janet

February 12, 2026
Unprompted review
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Reply from CT Skills

Hi Andy,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Deanne was very helpful

Deanne was very helpful and made me feel comfortable throughout my apprenticeship.

February 17, 2026
Unprompted review
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Reply from CT Skills

Hi Paige,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 4 out of 5 stars

Good training provider

My tutor Deanne was lovely and very helpful through the whole process. However the CT skills website itself was quite hard to navigate, the only improvement id make.

February 17, 2026
Unprompted review
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Reply from CT Skills

Hi,

Thanks for the feedback, we're glad you had a great experience with your assessor.

We have recently launched a new website, so hopefully this solves the navigation difficulties.

All the best in your career.

Rated 5 out of 5 stars

10/10

My experience doing my apprenticeship with CT Skills was brilliant, I couldn't fault my assessor Deanne S. She's been supportive throughout my learning and was always just 1 email away to answer any questions I had. I couldn't be more happy with my results and this really helped me get started and feel confident in my career. I couldn't recommend this training provider more.

February 16, 2026
Unprompted review
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Reply from CT Skills

Hi Izzy,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Emma Whitby

Emma Whitby has supported me massively throughout my level 3 early years course, she has always been there to help me whenever i needed it and always made the calls positive. I couldnt of done it without such a supportive assesor that always believed in me even when i wasnt confident for example with passing my maths. I appreciate everything she has done to support me!

February 13, 2026
Unprompted review
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Reply from CT Skills

Hi Emma,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

My assessor is EXCELLENT

My assessor is excellent and highly valued by every training provider. However, the CT Skill website itself lacks user friendly features, making it somewhat difficult to navigate.”

February 10, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Lily,

Thanks for the feedback, we're glad you had a great experience with your assessor.

We have recently launched a new website, so hopefully this solves the navigation difficulties.

All the best in your career.

Rated 5 out of 5 stars

I was lucky to have Deanne as my tutor…

I was lucky to have Deanne as my tutor while completing my Level 3 Business Administration with the NHS. The support and flexibility I received made all the difference.
Would highly recommend. Thank you Deanne S. and CT skills.

February 9, 2026
Unprompted review
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Reply from CT Skills

Hi Mo,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Janet was wonderfully patient and…

Janet was wonderfully patient and helpful, the process was easy and the learning enjoyable. Thank you!

February 5, 2026
Unprompted review
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Reply from CT Skills

Hi Vicky,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

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