Banner for CT Skills

CT Skills Reviews 276

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and positive attitude of the staff, noting their support and encouragement. The user experience is consistently praised for its efficiency and ease, with many appreciating the quick response times and smooth processes. People often mention the excellent customer service and the overall quality of the service provided. However, some customers reported issues with communication, specifically mentioning slow responses or receiving feedback that was not relevant to their submissions. A few individuals also experienced inconsistencies with their assigned tutors, including changes mid-course or concerns about the tutor's qualifications and guidance.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, particularly their assessors and tutors.... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the learning platforms easy to... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the exceptional support... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the supportive tutors... See more

Response time

People report positive experiences with response times. Many customers highlight the quick and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied

Rated 5 out of 5 stars

I have now completed two courses with CT Skills. Level 3 Counselling Skills and Level 2 Understanding Behaviour that Challenges. Janet Henderson has been my tutor for both and she is wonderful. I have... See more

Company replied

Rated 5 out of 5 stars

Fantastic learning material. Done several courses with them to date and just starting on another with them . My tutor Janet is awesome and very helpful when needed. She always has time to talk and hel... See more

Rated 5 out of 5 stars

I have recently completed my Level 3 Housing Property Management course and achieved a distinction. Jo Green was a big part of my success. She was very helpful, kind, and easy to talk to. She explaine... See more

Company replied


Company details

  1. Career and Education Provider
  2. Apprenticeship Center
  3. Recruitment Service

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was lucky to have Deanne as my tutor…

I was lucky to have Deanne as my tutor while completing my Level 3 Business Administration with the NHS. The support and flexibility I received made all the difference.
Would highly recommend. Thank you Deanne S. and CT skills.

February 9, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Mo,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Janet was wonderfully patient and…

Janet was wonderfully patient and helpful, the process was easy and the learning enjoyable. Thank you!

February 5, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Vicky,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

The material was very well put together with a supportive instructor

The material was very well put together, with great examples to make the content more meaningful. I had a great instructor (Janet) who gave feedback each time, to steer my answers where needed and further reading to help consolidate my understanding. Fantastic support.

February 1, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Rich,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best for your future.

Rated 5 out of 5 stars

I have had Lucy as my assessor during…

I have had Lucy as my assessor during my level 5 qualification. I am currently on my EPA and truly grateful for the support Lucy has given me throughout this. She has been very supportive and always there for help when needed. :)

January 28, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Rameen,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 4 out of 5 stars

My tutor was fab

I genuinely can't thank my tutor, Alison, for the support and knowledge she provided whilst I was completing my L3 Business Admin Apprenticeship. She really made the whole experience for me and helped me to get through the course especially motivating me during some of the difficult times in the course. My first tutor retired and Alison was then appointed my new tutor. She made the process as smooth as possible. The resources provided by CT Skills such as the mock assessments and knowledge booklets were very helpful and informative. Once again I'd like to thank Alison, she really was the overriding factor for why I passed my apprenticeship.

January 28, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Kate,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Level 3 Marketing Apprenticeship

My level 3 Multi-Channel Marketing qualification has been a great experience throughout, I have been taught many skills that i can confidently apply in my future career.

Most of the things i am taught in the modules are directly applied to my workload and are a huge asset in this sense, as i get to not only learn them but use the skills in real world scenarios.

My Assessor Jo has been really good at relating the course content to best fit what i am doing from day to day, this has only reinforced the previous statement. Jo has also been very supportive throughout and provides detailed and Valuable Feedback on all assignments.

January 28, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Harvey,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Educational and Helpful Experience

Had a great experience with Rachel at CTSkills. The whole course was very insightful Rachel was incredibly helpful and well educated. Was able to solve all my needs. The course was accessible and easy to navigate. Allowed me plenty of time to complete my assignments on time. Would definitely recommend this organisations again in the future.

November 14, 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Olivia,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

I've had a great experience with CT…

I've had a great experience with CT skills and the tutor I've had supporting me! I've gained a lot of knowledge during my learning journey and I would definitely recommend this to others.

January 20, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Pooja,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

CT skills is the best training provider!

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and patient, she has always believed in me even during times I didn't. She motivates me to do my best and has helped achieve distinction, she is always lively and positive during our one to one. I am forever grateful for working alongside CT skills as my training provider and would definitely reccommend to others! Thanks for everything!

January 18, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Krishika,

Thanks for sharing your feedback! We're glad you had a positive experience with your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

My Review.

My assessor was lovely. She gave me wonderful advice and was kind and helpful in all aspects from teams meetings to emails. I enjoyed my time with CR skills and hope I can continue with them on a level 3 apprenticeship next. I wouldn’t have been able to do this without my assessor’s support, picking me up when I found things tricky and really encouraging me to work hard for a distinction. I am so very grateful to have been working alongside you.

January 14, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Abby,

Thanks for sharing your feedback! We're glad you had a positive experience with your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

CT skills has been a great company to…

CT skills has been a great company to work with. They are really helpful from the beginning till end. My tutor Kaylie has been a god send after my old tutor left. She helped me a lot with my level 3. She is really lovely lady. She helped with my functional skills math as well. I highly recommend her.

January 14, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Jyoti,

Thanks for sharing your feedback! We're glad you had a positive experience with your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

My tutor Janet was fantastic in…

My tutor Janet was fantastic in responding quickly, her feedback was very constructive and her response in marking my assessment were within hours of me submitting them. Overall a fantastic experience with her.

January 4, 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Karen,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Excellent experience

I had a very positive experience whilst an apprentice under CTSkills. My tutor, Jo Green, was always quick to respond to my emails and also gave positive, constructive feedback that helped me develop throughout my Housing and Property Management apprenticeship. I strongly feel that I wouldn’t have achieved my distinction without the help of my tutor and her consistent support throughout.

December 17, 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Nicole,

Thanks for sharing your feedback! We're glad you had a positive experience with your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Brilliant Course Provider

Alison was very knowledgeable and assisted me brilliantly when I transitioned from my previous Level 3 Team Leader course provider to CT Skills. She was very patient and responded to any queries in a reasonable time scale.

December 15, 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Nadana,

Thanks for sharing your feedback! We're glad you had a positive experience with your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

My experience was really positive

My experience was really positive, the sessions were all really informative and i've learned lots throughout my apprenticeship.

December 11, 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Izzy,

Thanks for sharing your feedback! We're glad you had a positive experience with your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

I am very satisfied with the quality of teaching and my support

I am very satisfied with the quality of the teaching and the material provided. I have always felt great support from my tutor Lucy. She is amazing! She is my rock! She always believed in me and inspired me to work, even when I no longer trusted my own abilities. Lucy always patiently answered all my questions and gave useful advice. She was always friendly and very caring. She always provided constructive feedback, after which my mistakes, shortcomings or achievements were always clear to me and my goals and tasks were always clearly set. These studies of mine have had a great impact on the quality of my work and my personality. I cannot express my gratitude to Lucy in words. She took great care of me and did not hesitate to go the extra mile for me. I am grateful to her with all my heart.

December 7, 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Rasa,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

A very well structured level 3 course.

A very well structured level 3 "counselling skills" course, with useful feedback supplied for each of the 5 parts, so that I could see which areas required further work.
My tutor Janet Henderson answered my questions promptly, and helped me when I needed it.

November 27, 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Jonathan,

Thanks for sharing your feedback! We're glad you enjoyed your course.

All the best in your career.

Rated 5 out of 5 stars

Completed Housing Level 3

Completed Housing and Property Management Level 3 course and had Jo Green as my Trainer, she was really knowledgeable and was able to be quite flexible with sessions. I managed to get a distinction grade and Jo was integral to this.

November 14, 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Jamaal,

Thanks for sharing your feedback! We're glad you had a positive experience with your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Level 3 HR Support

I have been doing my Level 3 HR for the past 14 months with Jo, she has given expert learning material and engaging training during this time. She makes you feel comfortable and is always on hand to support any way she can. She is relatable and always has fabulous knowledge and methods to support in modules. Going into my EPA I feel confident and ready to complete my project and discussion. I would definitely recommend CT skills and the courses they have to offer.

November 19, 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Jess,

Thanks for sharing your feedback! We're glad you had a positive experience with your apprenticeship.

All the best in your career.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look