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Culligan Ireland Reviews 158

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TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, pleasant demeanor, and efficiency, making interactions positive and smooth. The delivery service is frequently highlighted as excellent, with many people appreciating the drivers' reliability, friendliness, and proactive approach to ensuring timely and convenient water deliveries. However, some people were dissatisfied with the customer service, citing issues like unresponsiveness, unfulfilled promises, and difficulty reaching management. A few other people also felt that the service and product quality were inconsistent, mentioning problems with repairs, product availability, and technicians' attitudes.

What people talk about most

Staff

Reviewers express high satisfaction with the staff, particularly praising delivery drivers like Paul, John,... See more

Service

People report ambiguous experiences with service. Many customers praise the great service, value for money,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, often praising the efficiency and friendliness of... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the product as a... See more

Based on these reviews

Rated 4 out of 5 stars

5 stars would have been awarded should the tracker app for the engineer have been awarded. From the original contact with the ladies in the office , to the engineer coming out to change out my taps a... See more

Company replied

Rated 5 out of 5 stars

We at DNG O'Connor & O'Connor in Bunclody can only highly recommend this water company for our water cooler in the office - all due to their lovely delivery man, in paticular John who calls to us to c... See more

Company replied

Rated 5 out of 5 stars

We have the pleasure of having Joe Costello as our water delivery driver. Always happy, chatty and enthusiastic about his work. Culligan water should feel privileged to have such a top class employee... See more

Company replied

Rated 5 out of 5 stars

Naomi went above & beyond to make sure the cooler problem was resolved & even went out of her way to call me a couple of day's later just to make sure everything was still working properly. Couldn't... See more

Company replied

Company details

Written by the company

Culligan Ireland provides innovative and high-quality water solutions to businesses and homes across the Island of Ireland. The company offers a wide range of products designed to address various hydration-related challenges. These include drinking water systems such as bottled and bottle free watercoolers, water softeners, filtration systems, and more. In addition to our product offerings, Culligan Ireland prioritises customer satisfaction and provides comprehensive service, including installation, maintenance, and regular filter changes. Our service technicians are highly trained and equipped to ensure optimal performance and longevity of the equipment. Our mission is to provide better, sustainable drinking water for everyone – at home, at work, or on the go.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

158 reviews

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Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Water delivery

We received our water order today from Robbie. Robbie is always kind and helpful especially as we are located in a building with an awkward layout. He delivers to each floor and removes all empty drums. He always calls to our reception desk when arriving and before leaving which a lot of couriers etc don't do in our building. Excellent service.

April 16, 2026
Unprompted review
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Reply from Culligan Ireland

Wonderful to hear this amazing feedback thank you so much for sharing.

Rated 5 out of 5 stars

Robbie was very polite

Robbie was very polite, cheerful and chatty when he came to reception at MSLETB Lucan Street, Castlebar.

April 16, 2026
Unprompted review
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Reply from Culligan Ireland

Wonderful feedback thank you.

Rated 5 out of 5 stars

Culligan Water…

Paul from Culligan Water is a great advocate for the company. Nothing is too much trouble and he is always cheerful. Pleasure to deal with.

April 13, 2026
Unprompted review
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Reply from Culligan Ireland

Wonderful to hear thank you for the feedback.

Rated 5 out of 5 stars

Paul is always friendly

Paul is always friendly, he will always ring if he is in the area and see if we need a top up of water

April 6, 2026
Unprompted review
Culligan Ireland logo

Reply from Culligan Ireland

Wonderful to hear thank you for the feedback.

Rated 5 out of 5 stars

Great service

John has been our delivery man for years, he is friendly and helpful in any way he can be. Always happy to see him.

April 15, 2026
Unprompted review
Culligan Ireland logo

Reply from Culligan Ireland

Lovely to hear your happy. Thank you for your review.

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