The colour of the coat I bought looked very different in real life to the picture on the website. When I wrote to see if I could exchange it, the response was very swift and courteous. I really apprec... See more
Company replied
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The colour of the coat I bought looked very different in real life to the picture on the website. When I wrote to see if I could exchange it, the response was very swift and courteous. I really apprec... See more
Company replied
The Princedale is stylish yet functional. Drawcords around the hood is going to keep the hood in place when you need it to be. There are two pockets on the inside and one of them has zipper and that i... See more
Company replied
My new Culthread jacket is amazing! I love the fact that you can adjust the sleeves exactly to suit your arm length and style. The pockets are perfectly placed and discrete so walking out hands free i... See more
Excellent warm coat for New England winter! I chose a gorgeous midnight blue, almost black but not. Light weight, well made, great pockets- inside with zippers, and outside are deep and well placed... See more
Company replied
CULTHREAD is a slow fashion, ethical and sustainable outerwear and lifestyle fashion brand. We will only do business that looks out for the needs of the planet, people and animals. PLANET: culthreads are made in small limited editions from 100% recycled materials and insulation, and occasionally with 'deadstock' PEOPLE: we hand-craft culthreads in our own atelier where artisans are paid above living wages plus benefits ANIMALS: All culthreads are Peta-approved vegan and guaranteed cruelty-free. Wear the love. CULTHREAD
25B Luchthavenlaan, , 1800, Volvoorde, Belgium
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I love my purchase (long parka) and these folks have legit the best customer service team I’ve ever experienced.

Reply from culthread
No complaints with the ordering process, delivery, or item. Very pleased that the item came in a re-usable bag too!

Reply from culthread
Beautiful, comfortable, stylish jacket. Super quick shipping. Quality is great and the best part is that it’s vegan. Love my new jacket!!!!

Reply from culthread
AMAZING! Easy to use website. Fast delivery within 5 days. Bought the Arundel. Brilliant product, looks stunning, impeccably made! Second time buying from Culthread & I’m so so happy. 1000% would recommend!!

Reply from culthread
Such quick shipping (internationally!!) and amazing customer service and quality :)
would give 10 stars if I could

Reply from culthread
Delivered earlier than expected, beautifully packaged and quality clothes

Reply from culthread
Wonderful customer service and top notch product! Beautiful and unique raincoat. Well made and comes as advertised!

Reply from culthread
My second jacket from this amazing and ethical company. Unique design and superb quality. My Faraday jacket is certainly going to get a lot of use now the spring weather is here! Thank you for caring about our planet Culthreads!

Reply from culthread
Finally a sustainable AND ethical brand I can get behind. Highly quality outerwear and I received my jacket so quickly!

Reply from culthread
Great quality jacket - beautifully made. Very pleased with my purchase and would recommend

Reply from culthread
This is my new favorite brand! I shopped the sample sale which made this super sustainable yet fashionable clothing affordable for me. I absolutely love my jacket, it looks just like the pictures and kept some super warm, it fits true to the sizing chart and is of excellent quality! Because I live in the United States and use a P.O. Box there were some UPS difficulties but Culthread reached out and immediately fixed the issues and got my jacket to me very fast.

Reply from culthread
So happy to receive my first Cultthread product....incredilbyl the jacket is incredibly well designed, made and above all comfortable and warm! Arrived exactly as it said it would....unfortunate I don't need another coat right now, if I did I would rush back to Cultthread for it!

Reply from culthread
I absoloutely adore my Portobello bottle green coat, it’s warm and cozy, beautifully stylish and the perfect length.
This is my second Culthread piece, and it sure never disappoints.
Blizzard in New York City…here I come!

Reply from culthread
Another fab product from Culthread :) Great service beautiful packaging and a dream coat to wear.

Reply from culthread
Great puffer, nice and warm, oversized so I can put a sweater under it. And very surprised: I live in Holland and it didn't even take 24 hours to get it delivered.

Reply from culthread
Rina from Culthread was very quick and helpful and honest in responding to my queries about a Portobello puffer coat for my wife. The coat really is of excellent quality and finally she has a coat she is happy with. Phew! Job done. Thanks Culthread.

Reply from culthread
Absolutely love my piece!! It’s perfect for the cold winters of New York— I feel perfectly bundled up without sacrificing my style. Also love the unique nature of the piece. It feels one of a kind!! So happy with my purchase!! xx

Reply from culthread
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