Cultureville Reviews 

136
TrustScore 2.5 out of 5

2.5

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Rated 3 out of 5 stars

Really lovely material and masks are well made but unfortunately the two masks I received were of differing sizes and both smaller than is comfortable. One of them is unwearable because of the size. I... See more

Rated 4 out of 5 stars

Very prompt delivery and the masks are well-crafted. Beautiful fabrics. Loved the personalised email from the company. The mask is too big for me but I appear to have quite a petite face! Also very th... See more

Rated 1 out of 5 stars

My order was cancelled without any explanation. I appreciate that I received a full refund. However, I would have preferred to have received my order

Rated 1 out of 5 stars

I received the earrings one big, one small as a first customer I was so disappointed. I know I'm yet to get my refund. Next time check properly when you are delivering your services because first... See more

Company details

  1. Clothing Supplier
  2. Fashion Accessories Store

Information provided by various external sources

Cultureville is a fashion brand that specialises in hand-crafted clothing and accessories that feature bold African wax prints in contemporary designs. Our prints are ethically sourced from West Africa, where we are proud to work closely with local tailors, artisans and suppliers. Our production is based in Nigeria and Ghana, led by a female production team. The brand was created by two sisters - Adeola and Ronke Jane who had a vision to make modern African fashion more accessible to everyone. With this in mind, they set about putting a modern twist on the traditional African prints they grew up with it and made it available worldwide via their website www.cultureville.co.uk


Contact info

2.5

Poor

TrustScore 2.5 out of 5

136 reviews

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2.5

All reviews

(136)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Product

Order arrived quicker than expected! Good quality mask, very happy and will be ordering from Cultureville again.

June 2, 2021
Rated 3 out of 5 stars

Issue Rectified

Waited over a week for my order to arrive. Took a few days for the company to respond however, once they did, they were extremely apologetic and sent me a courtesy headscarf free of charge which was posted first class!

April 20, 2021
Rated 5 out of 5 stars

Beautiful quality pieces

Really great customer service - there was an issue with the first order (due to Royal mail) and it was dealt with quickly and replacement items sent out. I'm so pleased with the head wraps, they are even better quality than I expected and beautifully made. I hundred percent recommend

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Ada dress with cap and fabrics

From the beginning to the end I received amazing customer service. I am so glad I chose cultureville to be part of my traditional wedding. Thank you so much for my dress and fabric.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful designs

The package came tied up beautifully in an African print bow which I thought was a lovely touch. Although there was a delay in delivery, they more than made up for it with a complimentary silk scarf, which, alongside the others I ordered, the girls in my family adore! I also find their tutorials helpful and can’t wait to wear my scarf outside!

February 21, 2021
Rated 5 out of 5 stars

The dress is above all beautiful

The dress is above all beautiful, it is also expertly made. I feel absolutely amazing in it and can't wait to wear on my wedding day!!!!! Slight alterations needed but that's easy. It was slightly delayed but was made aware of this before I had to ask. I am really impressed with CultureVille and I would recommend them wholeheartedly.

December 16, 2020
Rated 5 out of 5 stars

Wonderful!

Wonderful business owned by lovely people. Ordered twice now and will order again. Thoroughly recommend!!

November 21, 2020
Rated 5 out of 5 stars

When a beautiful brand meets beautiful service.

I am totally happy with my cultureville experience in both quality, design and customer service. I a delivery issue with my order in which I meant that I didn't receive my order. I contacted cultureville staff who were patient and diligent in trying to sort things out on my behalf. Wasting no time I was send a replacement order to make up with the initial order that I missed and I was updated and regularly informed upon each and every step of the problem solving process. This translated a real passion for the customers experience to me which is just as well because I am really passionate about the clothing itself. It's nice to know that both customer and service provider carried the same best intentions and were able to execute it as so.

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous!

I love my headband and free facemask - I've wanted the headband for months but it was out of stock, but it was so worth the wait! Really well made, a beautiful pattern and arrived very quickly too. The Thank You card included made my day! Thank you so much Cultureville, I'll be back for more!

November 5, 2020
Rated 5 out of 5 stars

Amazing warm service

Amazing warm service: bought 2 great bags (better quality than expected due to very affordable price), arrived very quickly after ordering and had a nice hand written ‘Thank you’ touch :)

October 21, 2020
Rated 4 out of 5 stars

Beautiful designs and quality

The designs and quality for my earrings and face mask were amazing. I would definitely recommend this company to my friends! It would be even better if I could track my orders and have an estimate for when they will arrive

September 12, 2020
Unprompted review

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