Cultureville Reviews 

136
TrustScore 2.5 out of 5

2.5

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Rated 3 out of 5 stars

Really lovely material and masks are well made but unfortunately the two masks I received were of differing sizes and both smaller than is comfortable. One of them is unwearable because of the size. I... See more

Rated 4 out of 5 stars

Very prompt delivery and the masks are well-crafted. Beautiful fabrics. Loved the personalised email from the company. The mask is too big for me but I appear to have quite a petite face! Also very th... See more

Rated 1 out of 5 stars

My order was cancelled without any explanation. I appreciate that I received a full refund. However, I would have preferred to have received my order

Rated 1 out of 5 stars

I received the earrings one big, one small as a first customer I was so disappointed. I know I'm yet to get my refund. Next time check properly when you are delivering your services because first... See more

Company details

  1. Clothing Supplier
  2. Fashion Accessories Store

Information provided by various external sources

Cultureville is a fashion brand that specialises in hand-crafted clothing and accessories that feature bold African wax prints in contemporary designs. Our prints are ethically sourced from West Africa, where we are proud to work closely with local tailors, artisans and suppliers. Our production is based in Nigeria and Ghana, led by a female production team. The brand was created by two sisters - Adeola and Ronke Jane who had a vision to make modern African fashion more accessible to everyone. With this in mind, they set about putting a modern twist on the traditional African prints they grew up with it and made it available worldwide via their website www.cultureville.co.uk


Contact info

2.5

Poor

TrustScore 2.5 out of 5

136 reviews

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2.5

All reviews

(136)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful beautiful outfit

Beautiful beautiful outfit, excellent quality but unfortunately had to return as not the right fit for me. Excellent customer service when I had a couple of queries and they suggested some alternatives for quick delivery too. Have it in mind to visit their pop-up or make an appointment to have something custom made soon.

August 22, 2022
Rated 5 out of 5 stars

GORGEOUS ITEMS, AMAZING CUSTOMER SERVICE

Very communicative! When I inquired about my shipment time, they were responsive, kind, and followed up upon delivery. I was so pleased when my items arrived! (in 7 business days!)

I ordered a top and maxi dress set. The fabric is heavy and LINED. There is also a nice amount of seaming to do adjustments if you need to. I wear the size 28 and it was a little large, so I find that it should be easy to find your size if you are below. For ladies needing above that just know there is no stretch, but they sell the fabric alone if you need to extend the items.

May 24, 2022
Rated 5 out of 5 stars

Cultureville really made my day

Cultureville really made my day! I approached Cultureville to make me a jacket in one of their fabrics. The request was handled speedily and efficiently and within a month, my beautiful jacket was produced and sent to me. It is extremely good quality, lined and very nicely finished.

Thank you so much. I will continue to order more.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Prompt response to my issue

The response to my issue was bery prompt and reassuring. Even tho i am yet to receive my order, i feel i going to be ordering from them again. Customer care is 100% on point. Thank you

December 24, 2021
Cultureville logo

Reply from Cultureville

Hi Itai,

Your items were shipped yesterday via Royal Mail 1st Class signed for and an email with your tracking details was sent out. In some cases, your email may block emails from brands automatically and you may not have received your tracking details. I’ll resend an email out with your tracking details now. I apologise for any inconvenience caused!

Rated 5 out of 5 stars

Cultureville is an amazing small run…

Cultureville is an amazing small run business and their website was easy to navigate around. Although there was some complication with the product the staff were very lovely and communicated quickly. I will definitely be purchasing from here again.

October 28, 2021
Rated 5 out of 5 stars

A great shirt

A quick response to my order. Followed by a quick delivery, well packaged! Loved the wee bow on the box. Great colours of fabric for shirt and the bow.

August 25, 2021
Rated 5 out of 5 stars

You kept me informed of when my item…

You kept me informed of when my item would be delivered, it’s little things like that make such a difference.

Also pleased with the packaging as it was recyclable, and in fact I used the box to send to a friend in Japan :)

Thanks again and don’t be surprised if you see another order from me again!

Best Wishes,
Aderonke

August 11, 2021
Rated 5 out of 5 stars

Amazing quality

The clothing arrived quickly, and wow. The quality is amazing. The material is exceptional, the colours are bright and even the stitching is superb.

Cannot recommend enough.

July 8, 2021

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