What a wonderful online shop. 2nd time I’ve ordered now and beautiful products at a good price. I will shop here more that’s for sure. Highly recommended. Doesn’t take too long to arrive so worth the... See more
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Best site for cheap deals, if you guys give me freestuff i will promote your stuff a lot trust me you will get a lot more clients but i want to choose what i get
I've made 3 separate purchases in the last week to take advantage of the sales. The site offer a great selection and for my growing teenage boys, it's my new go to site for casual clothing goi... See more
So far, I've bought a pair of trainers and 3 sets of T-shirts. The trainers are comfortable and happy with the look, however, the logo from 2 of my 3 'DKNY' T-shirts came off in the first, 40° wash! V... See more
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Discount Store
- Men's Clothing Store
- Sportswear Store
- Women's Clothing Store
Written by the company
MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.
Contact info
1 Auctioneer Walk, HR4 9HT, Hereford, United Kingdom
- customerservices@mandmdirect.com
- mandm.com
4.3
Excellent
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing proces and a growing collection.
November 28, 2025
Unprompted review
What a wonderful online shop
What a wonderful online shop. 2nd time I’ve ordered now and beautiful products at a good price. I will shop here more that’s for sure. Highly recommended. Doesn’t take too long to arrive so worth the wait for me. Order more now as we speak!
April 13, 2026
Fast delivery ,very accurate description
April 2, 2026
Good prices and very nice clothes.
March 26, 2026
diet was alles is goed
March 24, 2026
Really top 👊
March 13, 2026
Good evening
Good evening. Honesty in dealings, punctuality, and the items I ordered were of the same quality. I am very satisfied.
March 10, 2026
Best site for cheap deals
Best site for cheap deals, if you guys give me freestuff i will promote your stuff a lot trust me you will get a lot more clients but i want to choose what i get
March 8, 2026
Ordered 7 different items for the first…
Ordered 7 different items for the first time. All was ok except one shirt did not match the color and style.
February 2, 2026
Was toppie een Quicks👌
January 23, 2026
ok ok ok ok ok
January 24, 2026
Recommend!
January 22, 2026
Top service
January 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not happy at all
Not happy at all
Difficult to get someone to help you i need to return one of my order cant get a return label yet!!!
January 16, 2026
Reply from MandM
Onze excuses voor de problemen met de retourzending.
Vandaag hebben wij u een e-mail gestuurd met nauwkeurige instructies over het retourneren van de gekochte artikelen.
Dhl issue
Dhl issue. They lied to say we missed one another
I have experience it very often
January 7, 2026
Reply from MandM
Hi Emmanuel,
Thanks for your feedback.
Your order was successfully delivered within 4 business days.
If you have any questions or need help, feel free to contact our customer service.
Kind regards,
MandM Direct
The return policy is shit
January 3, 2026
Reply from MandM
Hi Samiya,
We do not recognize ourselves in this review. Our return policy is clearly described on our website and applies equally to all our customers. Without further details we're unable to respond more specifically.
Kind regards,
MandM Direct
Excellent
I've made 3 separate purchases in the last week to take advantage of the sales. The site offer a great selection and for my growing teenage boys, it's my new go to site for casual clothing going forward. I've signed up for the annual free shipping for £9.99, which is well worth it given each deliver costs £4.99.
I downloaded the stores app which is great also, but I cannot see the 'save for later' functionality. I have to access he browser for that.
In terms of delivery, it's fast (Royal Mail). I was surprised how quickly my packages arrives, even when ordering a few days before Christmas.
There are some hidden gems on this site. I bought a couple of high quality coats which were RRP £350 each and got them for £50 each, so make sure you take the time to browse properly.
Would highly recommend, very happy customer :)
December 31, 2025
Unprompted review
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