Cultureville Reviews 

136
TrustScore 2.5 out of 5

2.5

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Rated 3 out of 5 stars

Really lovely material and masks are well made but unfortunately the two masks I received were of differing sizes and both smaller than is comfortable. One of them is unwearable because of the size. I... See more

Rated 4 out of 5 stars

Very prompt delivery and the masks are well-crafted. Beautiful fabrics. Loved the personalised email from the company. The mask is too big for me but I appear to have quite a petite face! Also very th... See more

Rated 1 out of 5 stars

My order was cancelled without any explanation. I appreciate that I received a full refund. However, I would have preferred to have received my order

Rated 1 out of 5 stars

I received the earrings one big, one small as a first customer I was so disappointed. I know I'm yet to get my refund. Next time check properly when you are delivering your services because first... See more

Company details

  1. Clothing Supplier
  2. Fashion Accessories Store

Information provided by various external sources

Cultureville is a fashion brand that specialises in hand-crafted clothing and accessories that feature bold African wax prints in contemporary designs. Our prints are ethically sourced from West Africa, where we are proud to work closely with local tailors, artisans and suppliers. Our production is based in Nigeria and Ghana, led by a female production team. The brand was created by two sisters - Adeola and Ronke Jane who had a vision to make modern African fashion more accessible to everyone. With this in mind, they set about putting a modern twist on the traditional African prints they grew up with it and made it available worldwide via their website www.cultureville.co.uk


Contact info

2.5

Poor

TrustScore 2.5 out of 5

136 reviews

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Asks customers to review

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2.5

All reviews

(136)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Super personal service; beautiful clothes

The service from Cultureville has been super personal, even when my interaction with them was exclusively online. When I hit like on Instagram, I received a personalised message from Adeola and Ronke-Jane almost immediately to welcome me to the Cutureville Clan, and offer me a 10% discount on my first purchase.

When I was making my purchase and had a couple of questions about delivery timescales I decided to message the team on Instagram and was impressed again to receive a quick response with the answers I needed.

When the items arrived (well inside the estimated delivery time of 7 working days), I was so pleased with them. The colours and prints were just as vibrant in real life as they were on the site and I'm super excited to continue supporting this local, women-run, Black-run brand.

June 30, 2020
Unprompted review
Rated 4 out of 5 stars

Great service, great independent company

Very prompt delivery and the masks are well-crafted. Beautiful fabrics. Loved the personalised email from the company. The mask is too big for me but I appear to have quite a petite face! Also very thoughtful to provide everyone with a free mask to ensure that whole communities are effectively equipped. Very good experience

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Had a fantastic service from ordering my items. My items were delivered safely securely and in good timing. The website was good to use, my items were delivered safely, securely, and in good time in. Plus their website was good to use. Communication between the seller and myself was, quick and helpful for a query I had about my order.

I would highly recommend ordering from Culturevile.

June 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great pürchase

Great pürchase, alot of places that sell apparrell clothing that adds traditional patterns into modern fashion don't sell Dashiki, and I always wanted a Dashiki, now I have one thanks Culturville!

June 28, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and super speedy service

Excellent and super speedy service! Authentic Nigerian Headscarves came beautifully presented...love, love, love them! 5*

June 18, 2020
Unprompted review
Cultureville logo

Reply from Cultureville

We’re so glad you love it! Thanks for this beautiful review!!

Rated 5 out of 5 stars

Absolutely amazing experience with Cultureville!

Absolutely amazing experience with Cultureville. Delivery was quick. Product arrived in excellent condition. Packaging was really lovely. Product is lovely and already being asked where I got it from. 5/5, 10/10.

Thank you cultureville! I will be shopping with you again for sure.

June 16, 2020
Unprompted review
Cultureville logo

Reply from Cultureville

Thank you so so much for such an excellent review. This is incredibly encouraging and we are so glad you are loving your Cultureville experience!

Rated 5 out of 5 stars

Great

Great, 2nd mask I have ordered good quality and well made!

June 16, 2020
Unprompted review
Cultureville logo

Reply from Cultureville

Thanks so much for being a repeat customer. We appreciate you!

Rated 5 out of 5 stars

Love my new hair bands

Love my new hair bands. Amazing prints and well made. Packed nicely so would be great for a gift too! Speedy service :)

June 16, 2020
Unprompted review
Cultureville logo

Reply from Cultureville

We are glad you love them!! Thanks for taking the time to share your experience ❤️

Rated 5 out of 5 stars

Amazing quality

Really impressed with my mask, the material is of great quality and the African print is beautiful. The service and delivery was quick and efficient as well.

June 1, 2020
Unprompted review
Cultureville logo

Reply from Cultureville

Thats awesome to hear Tsitsi. We are super glad you have had a great experience!

Rated 5 out of 5 stars

Excellent customer service and high…

Excellent customer service and high quality. Thank you so much for being responsive and keen to help. I will purchase from you again and I will recommend to friends and family.

May 31, 2020
Unprompted review
Cultureville logo

Reply from Cultureville

It’s our pleasure Charmaine! Thanks for sharing your experience and choosing to recommend us. We appreciate it ❤️

Rated 5 out of 5 stars

Thank you

I really love my reusable African print face mask 💖

May 27, 2020
Unprompted review
Cultureville logo

Reply from Cultureville

That’s awesome Francesca! ❤️

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