Really lovely material and masks are well made but unfortunately the two masks I received were of differing sizes and both smaller than is comfortable. One of them is unwearable because of the size. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very prompt delivery and the masks are well-crafted. Beautiful fabrics. Loved the personalised email from the company. The mask is too big for me but I appear to have quite a petite face! Also very th... See more
My order was cancelled without any explanation. I appreciate that I received a full refund. However, I would have preferred to have received my order
I received the earrings one big, one small as a first customer I was so disappointed. I know I'm yet to get my refund. Next time check properly when you are delivering your services because first... See more
Company details
Information provided by various external sources
Cultureville is a fashion brand that specialises in hand-crafted clothing and accessories that feature bold African wax prints in contemporary designs. Our prints are ethically sourced from West Africa, where we are proud to work closely with local tailors, artisans and suppliers. Our production is based in Nigeria and Ghana, led by a female production team. The brand was created by two sisters - Adeola and Ronke Jane who had a vision to make modern African fashion more accessible to everyone. With this in mind, they set about putting a modern twist on the traditional African prints they grew up with it and made it available worldwide via their website www.cultureville.co.uk
Contact info
Manchester, United Kingdom
- 07983235836
- info@cultureville.co.uk
- cultureville.co.uk
2.5
Poor
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality
Good quality, well made clothing with great customer service.
May 26, 2020
Unprompted review
Reply from Cultureville
Great to hear Tami ❤️
Reply from Cultureville
Thanks Cat! ❤️
Prompt delivery
Prompt delivery. Face mask well made. Stylish and vibrant.
May 22, 2020
Unprompted review
Reply from Cultureville
Great to hear Lolade! Thanks for taking the time to leave a review 😊
Happy customer
Great communication, speedy delivery, and reasonably priced. I'll be shopping with them again
May 22, 2020
Unprompted review
Reply from Cultureville
That’s awesome to hear! Thanks for taking the time to leave a review!
Pleased with mask but have not used as…
Pleased with mask but have not used as yet.
May 18, 2020
Unprompted review
Reply from Cultureville
Great to hear you’re pleased Irene!😊
Fantastic service and colourful…
Fantastic service and colourful practical face covering. Thank you.
May 16, 2020
Unprompted review
Reply from Cultureville
Wonderful to hear Noreen. Thanks for taking the time to give a review. We appreciate it! 😊
Excellent service Fabulous quality keep…
Excellent service Fabulous quality keep up the amazing work!
May 15, 2020
Unprompted review
Reply from Cultureville
Thanks so much! We appreciate your taking the tome to give a review!
The face mask was very pretty
The face mask was very pretty, my mother was pleased
May 7, 2020
Unprompted review
Reply from Cultureville
Great to hear your mum loved it! Thanks for the review!
Face Masks
It was suggested that we could order a face mask for free and just paid postage and packing. It was nice as wasn't the standard black, blue but a ethnic print. Came speedily and appears well made. Really pleased and would order other items.
May 5, 2020
Unprompted review
Reply from Cultureville
Awesome to hear you loved your mask!! We look forward to having you visit Cultureville in future!
Swift reliable professional and…
Swift reliable professional and considerate service. Definitely will order with them again
May 4, 2020
Unprompted review
Reply from Cultureville
Amazing to hear. Thank you for the review!
All my orders have tended to arrive in…
All my orders have tended to arrive in good time and the products are of excellent quality
May 2, 2020
Unprompted review
Excellent customer service
Excellent customer service. Very quick delivery of purchased items. Requested alteration to my shirt, this was done promptly and to a very satisfactory standard. Thumbs up!
April 30, 2020
Unprompted review
Reply from Cultureville
Great to hear! Thanks for the review!!
Very Pleased
Item arrived quickly and is very good quality. Customer service is great too ☺️ Would definitely recommend and already have. Thanks ladies!
April 23, 2020
Unprompted review
Reply from Cultureville
We love to see it! Thanks for the review
Great Quality - I would recommend!
I ordered one of the face masks which they’re selling for free during COVID - it arrived in a couple of days in really good condition - I love the African print design!
April 22, 2020
Unprompted review
Reply from Cultureville
Great to hear you love the design. Thanks for the review!!
Absolutely amazing service
Absolutely amazing service and thrilled to receive my unique face masks. Parcel was received quickly and efficiently.
April 22, 2020
Unprompted review
Reply from Cultureville
Amazing to hear. Thanks for the review!!
Amazingly designed garments with modern African style materials
I have been following this brand for some time and I have watched it grow into the successful business that it became today. Amazingly designed garments with modern African style materials. With impeccable attention to detail, their clothes are unique and of high quality. My order was met with excellent customer service and speedy delivery. I would highly recommend and will most definitely be using again. Keep up the good work.
April 22, 2020
Unprompted review
Reply from Cultureville
Awesome!! Thanks for the review!!! We appreciate the kind words!
Great quality products
Great girls, very friendly & love all their products. One of my favourite purchases is the African beads I bought from them 2 years ago, I still got them & still in great condition. From their customer service & great quality products they definitely deserve 5* stars.
April 20, 2020
Unprompted review
Reply from Cultureville
So super glad to see you’re still loving your waist beads! We love a happy customer! <3
So Proud - from Kemoy B
What can I say, Adeola and Jane came to my school, they made impact with all year groups, the students even called them Aunty, such amazing personalities with the students, they loved the fantastic service, Cultureville was on time each and took part in our assemblies for black history month, previously we done amazing work for Manchester Day Parade 2019 with outfits on time, we had a beautiful time, its great partnership work, I am so proud to have her as one of her ambassadors to KYSO.
April 20, 2020
Unprompted review
Reply from Cultureville
We thoroughly enjoyed working with the students and being a part of hosting a fashion show! Thanks for inviting us and your support Kemoy B
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.