This has worked very well for us to find support for a family member, other than some carers contacting us from too far away, hence travel time would not make the shift viable. However we have found t... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
A good platform for finding carers for my 99 year old mother to provide help while I have a much earned break. I do prefer choosing and interviewing the carers myself and a number of them live fairl... See more
Company replied
Where to start? The help and expert advice from Curamcare professionals Lucinda and Tanya has been both reassuring and practical. They helped me put together a team of carers for my elderly aunt who s... See more
Company replied
We have 2 carers from Curam to look after my 95yr old mother who suffered a terrible one for day and one for night Roselyn ( Rose) and Christine , I could not ask for better. They are unbelievably kin... See more
Company replied
Company details
- Home Help Service
- also in
- Aged Care
- Emergency Care Service
- Home Health Care Service
- Home Help Service Agency
- Mental Health Service
Written by the company
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client
Curam - Creating a fairer care community
Written by the company
- How does Curam work?
- 3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board. The process is simple and clients only pay for the care delivered.
- We are transforming the care sector by improving the lives of both carers and their clients.
- We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.
Contact info
18 Ashwin St, Dalston, , E8 3DL, London, United Kingdom
- 01387 730766
- info@curamcare.com
- curamcare.com
4.4
Excellent
637 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent caters
The whole process of finding a carer with Curam has been very easy. We have two of the most kind, reliable people helping support and care for our aunt. We really appreciate the regular, direct contact with carers.
June 1, 2026
Unprompted review
Reply from Curam
Hi Mary,
Thank you so much for your lovely review. We’re delighted to hear you found the process of finding care easy, and that you’ve found two kind and reliable Care Professionals to support your aunt. It’s wonderful to hear that the direct contact with her carers has been so valuable too.
Kind regards,
Eve - Marketing Manager
I it very easy payment system I f in d…
I it very easy payment system I f in d very complicated
July 19, 2026
Reply from Curam
Hi Wendy,
We’re sorry to hear you’re finding the payment system complicated. We've tried to make our payment process as straightforward as possible, but if you need some support, our Accounts Team would be happy to talk you through it and help resolve any issues. Please email accounts@curamcare.com or call our Accounts Team on 01387 730766 and select option 3.
Best wishes,
Eve – Marketing Manager
It was easy to use the site
It was easy to use the site to find a carer that suited me.
Helen Vost was a great carer.
July 17, 2026
Unprompted review
Reply from Curam
Dear Debra,
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you found Curam easy to use and that you were able to find a carer who suited your needs.
It's wonderful to know that your experience with us has been such a positive one.
Thank you again for your kind words and for sharing your experience.
Kind regards,
Eve - Marketing Manager
VERY HELPFUL ON ALL CONTACTS
July 7, 2026
Reply from Curam
Dear Mr Paterson,
Thank you for taking the time to leave us a review. We really appreciate your kind feedback. If you ever have any questions or queries, please don't hesitate to reach out.
Kind regards,
Eve - Marketing Manager
So many lies about clients,not even…
So many lies about clients,not even minimum quality of life offered in the clients properties, such a shame to take advantage of carers...
Curam Care should check clients too not only the carers.
It's not excusable the way how carers are exposed and treated at the clients and the families lying about their siblings should be ashamed and made to pay extra fees when this is happening...You shouldn't be allowed to employ a live in carer if you can't offer a private room , access to the bathroom and kitchen and washing/drying facilities
June 21, 2026
Unprompted review
Reply from Curam
Dear Dana,
At Curam, we take the safety and wellbeing of both clients and carers very seriously. Our live-in care guidance states that carers must be provided with a private bedroom and appropriate time to rest. We agree, live-in carers should also have reasonable access to bathroom, kitchen and laundry facilities. You can view our guidance here: https://www.curamcare.com/home-care-services/live-in-care.
Clients and their families are expected to provide honest and accurate information about the care needs, accommodation and working environment before any arrangement begins. Any reports of unsafe, unsuitable or misrepresented conditions are taken seriously and investigated where the arrangement has been made through Curam.
However, according to our records, you're not an approved Care Professional on Curam. Therefore, any work you have undertaken with a client appears to have been arranged off-platform and outside of Curam. As a result, we would not have had visibility of, or involvement in, the placement described. If you believe the client is registered with Curam, please contact our Client Support Team at client@curamcare.com with the relevant details so that we can investigate the matter fully.
Kind regards,
Eve – Marketing Manager
Mahida was very kind
Mahida was very kind, helpful and nothing was too much trouble. We were staying at a hotel for a couple of days and needed care for my elderly mother. She adjusted the visits to suit our schedule. I would fully recommend Madi.
June 16, 2026
Unprompted review
Reply from Curam
Dear Amanda,
Thank you for your wonderful review and recommendation. We’re delighted to hear that Mahida was so kind, helpful, and accommodating during your stay away from home. It’s great to know that she was able to adjust her visits to fit your schedule and provide the support your mother needed.
Providing flexible, person-centred care that works around families' needs is incredibly important to us, so we're pleased that your experience reflected this.
Best wishes,
Eve – Marketing Manager
We have found a lovely carer through Curam Care....
We have found a lovely carer through Curam Care. The process was easy and the pricing is fair - I would definitely recommend them.
June 13, 2026
Reply from Curam
Dear Anna Merrick,
Thank you for your wonderful review and recommendation. We’re delighted to hear that you found a lovely carer through Curam and that the process was easy to navigate. It's also great to know that you found our pricing fair and transparent.
Providing a simple way to connect families with high-quality carers is at the heart of what we do, so your feedback means a great deal to us.
Best wishes,
Eve – Marketing Manager
We have 2 carers from Curam to look…
We have 2 carers from Curam to look after my 95yr old mother who suffered a terrible one for day and one for night Roselyn ( Rose) and Christine , I could not ask for better. They are unbelievably kind and sweet natured not to mention incredibly caring. My mother is totally safe and her every needs catered for, Curam have been an Absolute godsend and I would definitely recommend them and my two carers to anyone and everyone. Bella Foster
April 28, 2026
Unprompted review
Reply from Curam
Dear Arabella,
Thank you so much for your heartfelt review. We’re truly delighted to hear that Rose and Christine have provided such compassionate and dedicated care for your mother. Knowing that she feels safe, well cared for, and supported by two carers you trust means the world to us. Your kind words and recommendation are greatly appreciated, and we’re honoured to have been able to support your family.
Best wishes,
Eve – Marketing Manager
I’m disappointed in the vetting process…
I’m disappointed in the vetting process as I had a very bad experience using a carer from this platform. She threatened me with all sorts of ways to get her way to the extent she made me feel the guilty one whilst I was looking & caring after my mother post operation . She has no empathy & she is arrogant with disrespect to her surroundings. I am not sure I can trust again this platform after this horrible experience.
June 3, 2026
Unprompted review
Reply from Curam
Hi Shireen,
We’re sorry to hear you’ve had a difficult experience with your chosen carer, this is not the experience we want anyone to have on Curam. Our carer vetting process is very thorough including DBS checks and bank level biometric ID checks to make sure everyone is safe and adhering to our rules and safety practices. Our self-managed part of Curam allows you to choose who you’d like to care for you, from our records we’re aware your carer assisted for over a year. If you’d like to change carers or choose someone else you are free to choose someone more fitting whenever you want. We just ask that you give your carer 48 hours' notice. If you’d like any further information or assistance, please get in touch with our support team at client@curamcare.com.
Best wishes,
Eve – Marketing Manager
I would thoroughly recommend Curran
I would thoroughly recommend Curran. From start to finish they provided an excellent service. The carer we selected was superb and brought great companionship to my mum while her usual companion was away. Lots of trips out and gentle encouragement got mum doing lots of things she had previously lost interest in. We couldn’t have asked for more.
May 31, 2026
Unprompted review
Reply from Curam
Dear Samantha,
Thank you for your wonderful review and recommendation. We’re delighted to hear that your carer was able to provide such great companionship for your mum and encouraged her to enjoy activities and outings during this time. Knowing we could make a positive difference means a great deal to us.
Best wishes,
Eve – Marketing Manager
I was looking for a carer to act as responsible adult for 24 hour post-op period.
I was looking for a carer to act as responsible adult for a 24 hour post-op period and to get me to the train station safely for my onward journey home. It was quick and easy to post the job. Within two days I got seven replies and was from there able to pick the most suitable person and agree to the contract with Curam. This was a huge relief as my two normal ports of call were not available to help out and the hospital stipulated that there there must be a responsible adult with me for the post-op period. The care itself was excellent and, all round, everything very much appreciated. Would definitely recommend. I am John Little I am writing on my wife's page here.
May 14, 2026
Unprompted review
Reply from Curam
Dear Jill,
Thank you for your thoughtful review and thank you John for sharing your experience. We’re so pleased Curam could help you arrange support quickly following the operation, and that the process felt easy and reassuring. It’s wonderful to hear the care provided was excellent and helped give you peace of mind during the post-op period and journey home. Thank you again for choosing Curam and for your recommendation.
Best wishes,
Eve – Marketing Manager
Had wonderful service from Curam care ,
Had wonderful service from Curam care ,
The actual carer Samantha was so professional and made my husband so at ease the whole time.
Would definitely recommend Curam care to anyone
May 10, 2026
Reply from Curam
Dear Rhian,
Thank you so much for your lovely review and recommendation. We’re delighted to hear you had such a positive experience with Curam, and that your husband felt comfortable and at ease with his carer. Providing professional, compassionate support is incredibly important to us.
Thank you again for choosing Curam to support your family.
Best wishes,
Eve – Marketing Manager
Excellent!
May 4, 2026
Reply from Curam
Dear Christian,
Thank you for taking the time to leave us this review, we're glad to hear you're enjoying Curam.
Best wishes,
Eve-Marketing Manager
Short term emergency care with a local carer
I was able to find a carer for my mum at short notice - she needed live-in assistance for a couple of weeks following a bout of sciatica that affected her mobility.
Our carer was local, carried out her caring responsibilities excellently and was also very open and adaptable to what mum needed.
The Curam platform was easy to use and streamlined the process considerably - and I really appreciated the calls from the central team at the start and end of the booking to ensure everything was running smoothly.
April 7, 2026
Unprompted review
Reply from Curam
Dear Daniel,
Thank you for your kind review we’re so pleased we could support you and your mum at short notice. It’s great to hear you found a local live-in carer who provided excellent, adaptable care, and that the platform made the process simple. We’re also glad our team’s check-in calls were helpful along the way. Wishing your mum a continued recovery and thank you again for choosing Curam.
Best wishes,
Eve – Marketing Manager
A good platform for finding carers for…
A good platform for finding carers for my 99 year old mother to provide help while I have a much earned break. I do prefer choosing and interviewing the carers myself and a number of them live fairly locally which is a bonus if you just want and hour or twos care.
April 21, 2026
Reply from Curam
Dear Diana,
Thank you for your thoughtful review we’re so pleased to hear Curam has been helpful in arranging care for your mother. It’s great to know you value being able to choose and speak directly with carers yourself, and that you’ve found local support for shorter visits when needed. Giving families that flexibility and control is exactly what we aim to provide. Thank you again for choosing Curam.
Best wishes,
Eve – Marketing Manager
Super easy to get a carer fast
I was suddenly thrust into needing to find a live in carer urgently for my Mum for a short period. Curam made the search super easy. We set up a meeting with the carer the following day and she started the day after. Primrose was brilliant and a huge relief to me to have found someone so fast and knowing my mum was being well looked after.
March 9, 2026
Unprompted review
Reply from Curam
Dear Miranda,
Thank you so much for your kind words. We’re really glad we could help you find the right support quickly at such an important time. Our aim at Curam is to make the process of finding and hiring a carer as smooth as possible and we're thrilled that this was the case for you and your mother. It’s wonderful to hear that Primrose provided such reassurance and care for your mum at an urgent time for your family.
Best wishes,
Eve - Marketing Manager
Professional and very
Professional and very, very good service. Very helpful friendly and patient Curam staff. I really satisfied. Thank you.
April 9, 2026
Unprompted review
Reply from Curam
Dear Bogumila,
Thank you so much for your wonderful feedback. We’re delighted to hear you found our service professional, friendly, and helpful. Your satisfaction means a lot to us, and we’ll be sure to share your kind words with the Curam team!
Best wishes,
Eve - Marketing Manager
My carer for James is lovely
My carer for James is lovely. Nothing is too much trouble. He is on call if I need him . And always goes that extra mile to help .
April 7, 2026
Reply from Curam
Dear Diane,
Thank you so much for your kind words. We’re delighted to hear that James’s carer has been so supportive and goes the extra mile to help. It’s wonderful to know you feel well looked after — we’ll be sure to pass on your praise to him.
Best wishes,
Eve - Marketing Manager
Comfortable experience
I rang Curam and spoke with Caroline today. She was very sympathetic about my mother's requirements and was very knowledgeable. Caroline gave me a lot of information about the company and how it works and sounds very simple for a technophobe like myself. I felt in very good hands with Caroline. Thank you.
April 2, 2026
Unprompted review
Reply from Curam
Dear Paul,
Thank you so much for your kind message. I’m delighted to hear that Caroline was able to support you and provide clarity about how Curam works. We really appreciate you taking the time to share your experience, and it’s great to know you felt in good hands. If there’s anything further we can help with regarding your mother’s care, please don’t hesitate to get in touch.
Best wishes,
Eve - Marketing Manager
The payment system is archaic and needs…
The payment system is archaic and needs streamlining. Apart from this the care received is very good.
April 3, 2026
Reply from Curam
Hi Clive,
Thank you for taking the time to leave us this review. We’re sorry to hear you’ve had difficulties with our payment system. All payments can be made through Curam by using a debit or credit card, this is the easiest way to pay for your care. If you have experienced any issues, please contact your bank, or our accounts teams at accounts@curamcare.com will be more than happy to help. We’re glad to hear the care you found on Curam was so positive.
Best wishes,
Eve - Marketing Manager
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