Curate Health Reviews 

17,497
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,547 reviews, reviewers had a great experience with this company. Customers generally find the ordering process easy and straightforward, appreciating prompt approval and professional service. Many people highlight the fast and reliable delivery, noting items often arrive swiftly and are well-insulated. Reviewers frequently praise customer support for being helpful, responsive, and professional, quickly resolving issues and answering questions. However, some customers noted significant delays in dispatch and delivery, with orders taking longer than expected. Others felt communication was poor, causing frustration when tracking items. Additionally, some reviewers experienced problems with the delivery company, including missed deliveries or items left at incorrect addresses.

What people talk about most

Service

Consumers find service to be positive, highlighting its quickness, efficiency, and reliability, with many... See more

Order

Customers had ambiguous experiences with order, with many praising the ease and speed of the ordering... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast dispatch and prompt... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the quick, easy,... See more

Response time

Reviewers mention ambiguous feedback about response times, with many customers praising fast delivery and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was great and after 4 months, I was apparently a new customer and had to have the review etc, which took ages to be approved and then nearly 2 weeks for the delu

Company replied

Rated 3 out of 5 stars

Due to DPD not delivering my meds on 2 days,( one of which her car was in the driveway!) I had to pay another £260 for another dosage. I understand this is not Curates fault, but a bit of discount wou... See more

Company replied

Rated 5 out of 5 stars

Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more

Company replied

Rated 5 out of 5 stars

Straight forward ordering, questions asked helped me decide the best strength to order, No problems at all with delivery, kept update by curate and the delivery service throughout the whole proce... See more

Company replied


Company details

  1. Health Consultant
  2. Fertility Physician
  3. Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

17K reviews

5-star
4-star
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Asks customers to review

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3.9

All reviews

(17,497)

2,961 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s always so easy to order & it has…

It’s always so easy to order & it has vouchers with money off. It arrives swiftly once ordered & you are kept in contact with, definitely worth it.

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that you find ordering easy and appreciate the available vouchers. It's great to know that your orders arrive swiftly and that we keep you well-informed. Thank you for your kind words!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that our ordering process was easy and that our delivery was fast for you!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Quick turnround

Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not allow - awkward to do

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear about the quick turnaround and timely arrival. We appreciate you bringing the camera timer issue to our attention. We will certainly look into this feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

curate handle the care very…

curate handle the care very professional and so far deliver when said so far excellent service

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear you found our service professional and that we delivered as promised. We appreciate your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Excellent service

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great company always there for advice

Great company always there for advice. Wouldn't go anywhere else

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you value our advice and continued support. Thank you for your wonderful feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always been pleased with Curate

Always been pleased with Curate, there if you need them , fast delivery

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you've always been pleased with our service and appreciate our fast delivery. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Prompt and simple to follow

Prompt and simple to follow

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're so glad to hear you found our process prompt and easy to follow. We appreciate your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always a good experience with curate

Always a good experience with curate. Fast easy and always on time delivery.

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear you always have a good experience with us and that our delivery is fast, easy, and always on time. We appreciate your feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Good customer service

Good customer service

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 3 out of 5 stars

High prices.

Good results true but prices are becoming sky high even if i m a regular costumer and i am thinking to swap to other company,and i was having a feedback code for 40£ when i tried to use it couple of times it didn t work is a joke😡

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you for your feedback, and we're pleased to hear you've had good results with your treatment.

We're sorry to hear you've experienced issues with your feedback reward code. We haven't received any contact from you regarding this, and if you get in touch with our support team, we'll be more than happy to investigate and resolve it for you.

We appreciate your comments regarding our pricing and thank you for your continued custom. We hope to have the opportunity to assist you further.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Super efficient and easy to order

Super efficient and easy to order. The team are v helpful too.

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that you found our ordering process efficient and easy. We also appreciate your kind words about our helpful team!

Best,

The Curate Health Team

Rated 4 out of 5 stars
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

I have uses Curate for my MJ journey…

I have uses Curate for my MJ journey now over a year and now in maintenance always been happy with the quick service and the fact I still receive a small loyalty discount.

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear you've had a positive experience with our service for over a year, especially now that you're in maintenance. It's wonderful to know you appreciate our quick service and the loyalty discount you receive. Thank you for your kind words!

Best,

The Curate Health Team

Rated 4 out of 5 stars

Been using for a few months now had an…

Been using for a few months now had an issue with delivery driver loosing parcel, Curate were very responsive in helping get a new one sent out, never had any issues prior to this but Sharon was amazing

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We are so happy to hear that we could help resolve the delivery issue quickly for you. We appreciate you highlighting our team's responsiveness and are glad we could ensure you received your order. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you found our service helpful and the ordering process easy! Thank you for your wonderful feedback. We truly appreciate it!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great

Only thing I’d say was too much paperwork as an ongoing customer all it needs is any change in medication etc other than that great 👍🏻

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We appreciate your feedback and are glad to hear you generally had a great experience. We understand your concerns about the paperwork and are always looking for ways to streamline our processes for ongoing customers. We value your input.

Best,

The Curate Health Team

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