Everything was great and after 4 months, I was apparently a new customer and had to have the review etc, which took ages to be approved and then nearly 2 weeks for the delu
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Review summary
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Reviews shaping this summary
Due to DPD not delivering my meds on 2 days,( one of which her car was in the driveway!) I had to pay another £260 for another dosage. I understand this is not Curates fault, but a bit of discount wou... See more
Company replied
Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more
Company replied
Straight forward ordering, questions asked helped me decide the best strength to order, No problems at all with delivery, kept update by curate and the delivery service throughout the whole proce... See more
Company replied
Company details
Written by the company
Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.
Contact info
United Kingdom
- support@curatehealth.co.uk
- curatehealth.co.uk
3.9
Great
17K reviews
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The prices of monjaro are to high
July 17, 2026
Reply from Curate Health
Hi,
Thank you for your feedback. We understand that the cost of treatment is an important consideration and appreciate your concerns.
We work hard to keep our prices as competitive as possible while continuing to provide a safe, regulated service. The cost of medication is largely determined by the manufacturers and wider supply chain, rather than by us directly.
We appreciate you taking the time to share your thoughts and will continue to review our pricing wherever possible.
Best,
The Curate Health Team
Parcel arrived on time as expected
Parcel arrived on time as expected. No issues. Happy with packaging
July 20, 2026
Reply from Curate Health
Hi,
We're happy to hear your parcel arrived on time and that you were pleased with our packaging! Thank you for your kind words.
Best,
The Curate Health Team
I can’t fault them great customer…
I can’t fault them great customer service, I’ve never had a problem. I’ve been order off them for a year and a half they are hreat
July 17, 2026
Reply from Curate Health
Hi,
We are glad to hear that you've consistently had such a positive experience with us over the past year and a half. Your kind words about our customer service mean a lot to us. Thank you for your feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're delighted to hear that your ordering process was straightforward and that you experienced fast delivery. We appreciate your positive feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're pleased to hear that your order was processed quickly and that we kept you updated throughout the entire process. Thank you for your positive feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're delighted to hear that your experience with us was straightforward and positive. Thank you for taking the time to share your feedback!
Best,
The Curate Health Team
The response to my query was dealt with…
The response to my query was dealt with fast and efficiently. No complaints.
July 17, 2026
Reply from Curate Health
Hi,
We are so pleased to hear that we handled your query quickly and effectively. We appreciate your positive feedback!
Best,
The Curate Health Team
Great but not helpful with failed delivery and having to pay £260 again
Due to DPD not delivering my meds on 2 days,( one of which her car was in the driveway!) I had to pay another £260 for another dosage. I understand this is not Curates fault, but a bit of discount would have been appreciated.
July 8, 2026
Reply from Curate Health
Hi,
Thank you for your feedback. We're sorry to hear about your delivery experience and understand how frustrating this must have been.
While we work hard to ensure orders are dispatched promptly, deliveries are carried out by our courier partner. As outlined in our terms and conditions, customers are responsible for ensuring someone is available to receive the parcel or for updating their delivery preferences directly with the courier if needed.
We appreciate that this situation was disappointing, and we'll continue working with our delivery partners to provide the best possible service. Thank you for sharing your experience.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Quick ordering
Quick ordering, helpful whenever I have any problems. Good overall service. Can't fault them.
July 17, 2026
Reply from Curate Health
Hi,
We're pleased to hear that you find our ordering process quick and that we're helpful whenever you have problems. Thank you for your positive feedback about our overall service!
Best,
The Curate Health Team
Brilliant service
Brilliant service always delivered the day. Product packaged securely with ice bag. From ordering the package arrive quickly very impressive service.
July 17, 2026
Reply from Curate Health
Hi,
We're thrilled to hear that you consistently receive brilliant service and that your product arrives quickly and securely packaged. Your positive feedback about our impressive service means a lot to us!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're happy to hear that our service was efficient and that you felt well cared for as an individual. We also appreciate your feedback on our fast delivery!
Best,
The Curate Health Team
Everything was great and after 4…
Everything was great and after 4 months, I was apparently a new customer and had to have the review etc, which took ages to be approved and then nearly 2 weeks for the delu
July 17, 2026
Reply from Curate Health
Hi,
Thank you for your feedback. We're pleased to hear that your experience was positive overall, although we're sorry to hear you were frustrated by the additional review process and delay.
If there has been a gap in treatment or between orders, our prescribers may need to repeat certain assessment steps before issuing a prescription. While we appreciate this can feel inconvenient, these checks are in place to ensure prescribing remains safe and clinically appropriate, as patient safety is always our top priority.
We appreciate your patience and thank you for taking the time to share your experience.
Best,
The Curate Health Team
I am finding it very easy and i feel…
I am finding it very easy and i feel supported as well
July 17, 2026
Reply from Curate Health
Hi,
We're glad to hear that you're finding everything easy and that you feel supported. Your positive feedback truly means a lot to us!
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're so happy to hear that your ordering experience was easy, our customer service was great, and the delivery was prompt. We truly appreciate your positive feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're happy to hear that you experienced excellent and good delivery service! We truly appreciate you taking the time to leave us this positive feedback.
Best,
The Curate Health Team
It’s always so easy to order & it has…
It’s always so easy to order & it has vouchers with money off. It arrives swiftly once ordered & you are kept in contact with, definitely worth it.
July 17, 2026
Reply from Curate Health
Hi,
We're pleased to hear that you find ordering easy and appreciate the available vouchers. It's great to know that your orders arrive swiftly and that we keep you well-informed. Thank you for your kind words!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're happy to hear that our ordering process was easy and that our delivery was fast for you!
Best,
The Curate Health Team
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