Curate Health Reviews 

17,491
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers appreciate the efficient service, highlighting quick approvals and prompt dispatch. People frequently commend the fast delivery and well-insulated packaging, ensuring items arrive swiftly. Reviewers also praise the helpful and professional customer service, noting quick response times to queries and support throughout their journey. However, some customers experienced significant delays with orders, reporting long waiting times for dispatch and delivery. A few other people also felt that the re-ordering process could be complicated or involve too much paperwork. Additionally, some reviewers were not happy with customer service, citing issues with resolving problems and poor communication. There were also isolated reports of delivery companies failing to deliver or leaving items at incorrect addresses.

What people talk about most

Order

Customers consistently note ambiguous experiences with order, with many praising the ease and speed of the... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the speed and... See more

Delivery service

Consumers generally report positive experiences with delivery service, highlighting fast and prompt... See more

Customer service

Customers had ambiguous experiences with customer service, with many reporting positive interactions,... See more

Response time

People report ambiguous experiences with response times, with many praising fast delivery and quick responses... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was great and after 4 months, I was apparently a new customer and had to have the review etc, which took ages to be approved and then nearly 2 weeks for the delu

Company replied

Rated 3 out of 5 stars

Due to DPD not delivering my meds on 2 days,( one of which her car was in the driveway!) I had to pay another £260 for another dosage. I understand this is not Curates fault, but a bit of discount wou... See more

Company replied

Rated 3 out of 5 stars

e have a lot of problems downloading a current picture as it won't let me use a photo from the computer i has to betaken at the time of ordering and my wife works, so has to be done at weekends. Pay... See more

Company replied

Rated 5 out of 5 stars

Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more

Company replied


Company details

  1. Health Consultant
  2. Fertility Physician
  3. Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

17K reviews

5-star
4-star
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1-star

Asks customers to review

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3.9

All reviews

(17,491)

4,572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Initial contact was positive

Initial contact was positive. Into my third month of using Manjaro at 2.5 and am very pleased to say that I have had only one side effect.

Delivery is always prompt and well insulated.

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear about your positive experience and our prompt delivery! We appreciate you sharing your satisfaction after three months of use.

Best,

The Curate Health Team

Rated 1 out of 5 stars

Charged £15 cancellation fee

Charged £15 cancellation fee. Which in itself is not the problem - I understand it's in the T&Cs - but if you are talking to someone on the phone then the least they could do is tell you.

July 21, 2026
Unprompted review
Curate Health logo

Reply from Curate Health

El Bee,

We appreciate you sharing your feedback regarding the cancellation fee. We understand your frustration about not being informed of this during your call.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always deliver on time

Always deliver on time , plus website so easy to use and aftercare is always there at anytime , highly recommend

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear that you consistently receive your deliveries on time and find our website user-friendly. It's wonderful to know our aftercare service is always there for you. Thank you for your high recommendation!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great Service

A very fast and efficient service, while being very thorough with checking medical history before prescribing any medication

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that you found our service fast and efficient. We also appreciate your recognition of our thorough medical history checks before prescribing medication.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Really happy with my progress slowly…

Really happy with my progress slowly slowly

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We are so happy to hear about your progress! We appreciate you sharing your positive experience with us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always easy to order

Always easy to order, and deliver on time

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy that placing your order is always easy and that we deliver on time. We appreciate your positive feedback very much!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Delivery in time

Delivery in time. Attention with the patients.

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We are so glad to hear that our delivery was on time and that we provided attentive care. We appreciate your kind words.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Mrs Lorr J

Curate health is one of the best places to get your weight loss medication from. They not only sells there products for profits and forget about you in the process. They are right there for you in your weight loss journey. You can contact them in so many ways and they return your call straight away to put your mind at rest with any questions about your products your purchased. I also appreciate the extra mile they go out there way to help you keep up with the cost of your medication (My Mounjaro cost) the £30 off my Mounjaro each month.

July 20, 2026
Curate Health logo

Reply from Curate Health

Hi,

We are glad to hear about your positive experience with us! It truly brightens our day to know that our commitment to supporting your weight loss journey, and providing prompt assistance, is making a difference. We are especially pleased that our efforts to help with medication costs, like your Mounjaro, are appreciated. Thank you for recognizing our dedication to your well-being.

Best,

The Curate Health Team

Rated 1 out of 5 stars

Poor service

I tried to re-order but it turned me down. I tried to contact them through the links provided and the emails bounced back. I tried to call them, no one answered then they hung up on me. All in all not great.

July 17, 2026
Rated 5 out of 5 stars

Very happy with my Order fast and…

Very happy with my Order fast and efficient had no problems would recommend

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're so pleased to hear that your order was fast and efficient and that you had no problems. We appreciate you taking the time to share your positive experience!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service

Great service

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 4 out of 5 stars

Easy questionnaire to complete

Easy questionnaire to complete, prompt reply, fast delivery. Can i have a good discount on my next order please?

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're so happy to hear that our questionnaire was easy to complete, and that you experienced a prompt reply and fast delivery. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

thank you

its been great!

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Quick delivery great

From order until delivery so quick and fast

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that your order was processed and delivered so quickly! Thank you for your positive feedback, we truly appreciate it.

Best,

The Curate Health Team

Rated 1 out of 5 stars
Curate Health logo

Reply from Curate Health

Hi,

Thank you for your feedback. We understand that the cost of treatment is an important consideration and appreciate your concerns.

We work hard to keep our prices as competitive as possible while continuing to provide a safe, regulated service. The cost of medication is largely determined by the manufacturers and wider supply chain, rather than by us directly.

We appreciate you taking the time to share your thoughts and will continue to review our pricing wherever possible.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Parcel arrived on time as expected

Parcel arrived on time as expected. No issues. Happy with packaging

July 20, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear your parcel arrived on time and that you were pleased with our packaging! Thank you for your kind words.

Best,

The Curate Health Team

Rated 5 out of 5 stars

I can’t fault them great customer…

I can’t fault them great customer service, I’ve never had a problem. I’ve been order off them for a year and a half they are hreat

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We are glad to hear that you've consistently had such a positive experience with us over the past year and a half. Your kind words about our customer service mean a lot to us. Thank you for your feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

straightforward ordering and fast…

straightforward ordering and fast delivery

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that your ordering process was straightforward and that you experienced fast delivery. We appreciate your positive feedback!

Best,

The Curate Health Team

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