Everything was great and after 4 months, I was apparently a new customer and had to have the review etc, which took ages to be approved and then nearly 2 weeks for the delu
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Review summary
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Due to DPD not delivering my meds on 2 days,( one of which her car was in the driveway!) I had to pay another £260 for another dosage. I understand this is not Curates fault, but a bit of discount wou... See more
Company replied
e have a lot of problems downloading a current picture as it won't let me use a photo from the computer i has to betaken at the time of ordering and my wife works, so has to be done at weekends. Pay... See more
Company replied
Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more
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Company details
Written by the company
Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.
Contact info
United Kingdom
- support@curatehealth.co.uk
- curatehealth.co.uk
3.9
Great
17K reviews
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Easy to complete health questionnaire…
Easy to complete health questionnaire and order
Quick response for approval and delivery
July 21, 2026
Reply from Curate Health
Hi,
We're happy you found our health questionnaire easy to complete and that you received a quick response for approval and delivery. Thank you for your positive feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're glad to hear that your delivery was both easy and quick! Thank you for taking the time to share your positive experience with us.
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're glad to hear that you found the access and assessment process, as well as the follow-up treatment, to be positive experiences. Thank you for your valuable feedback!
Best,
The Curate Health Team
Excellent from start to finish
July 17, 2026
Reply from Curate Health
Hi,
We are happy to hear that you had such a positive experience with us from beginning to end! Thank you for your wonderful feedback.
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We are glad to hear that you found our website easy to use and that speaking with our doctor was a helpful experience for you. Thank you for your wonderful feedback!
Best,
The Curate Health Team
Excellent product and a great service
July 17, 2026
Reply from Curate Health
Hi,
We are happy to hear that you found our product excellent and our service great! We truly appreciate you taking the time to leave us such positive feedback.
Best,
The Curate Health Team
It’s been really good I have not had no…
It’s been really good I have not had no side affects so really happy with it.
July 17, 2026
Reply from Curate Health
Hi,
We are happy to hear you've had a really good experience and have not had any side effects. We appreciate your positive feedback!
Best,
The Curate Health Team
It a great service package arrived…
It a great service package arrived quicker than expected. Always so helpful I will use the service again first class every time.
July 17, 2026
Reply from Curate Health
Hi,
We're happy to hear that your package arrived quicker than expected and that you found our service helpful. We appreciate your kind words and look forward to assisting you again!
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're happy to hear that you had a positive experience with our customer service and that your delivery was speedy. We truly appreciate your feedback!
Best,
The Curate Health Team
Delivery on time
July 17, 2026
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Excellent professional service
Excellent professional service, very well managed, staff helpful. Feel totally safe and supported using this product
July 17, 2026
Reply from Curate Health
Hi,
We're pleased to hear you experienced excellent professional service and felt well-managed. Knowing our staff were helpful and that you feel safe and supported using our product is wonderful news!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're happy to hear that you found our ordering process simple and reliable. We appreciate your positive feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're so happy to hear you've had a great experience with us for over a year! We truly appreciate your loyalty.
Best,
The Curate Health Team
So fast and reliable and a trusted site…
So fast and reliable and a trusted site would highly recommend
July 17, 2026
Reply from Curate Health
Hi,
We are so glad you found our service fast and reliable! We truly appreciate your recommendation.
Best,
The Curate Health Team
The real deal!!
Speedy delivery, it ACTUALLY works as well and the customer service is 10 10!
July 17, 2026
Reply from Curate Health
Hi,
We're happy to hear you received speedy delivery, that the product works well, and that our customer service was excellent. We appreciate your positive feedback!
Best,
The Curate Health Team
Very quick to order and for delivery…
Very quick to order and for delivery extremely quick
July 20, 2026
Reply from Curate Health
Hi,
We're so pleased to hear that your ordering and delivery experience was extremely quick. Thank you for your positive feedback, we truly appreciate it.
Best,
The Curate Health Team
Amazing well worth the money would not…
Amazing well worth the money would not have from anyone else
July 17, 2026
Reply from Curate Health
Hi,
We're happy to hear you had such a wonderful experience with us! We truly appreciate your kind words.
Best,
The Curate Health Team
⭐ 1-star review
⭐ 1-star review – Order #457325
⚠️ I would strongly advise people to think twice before using Curate Health.
My experience has been extremely disappointing from start to finish. The customer service has been ridiculously poor, and I found the prescriber to be rude and unprofessional.
The consultant was late to my video consultation and did not acknowledge or apologise for it. During the consultation, I explained that I had been taking Mounjaro for two years and was currently on a maintenance dose. Curate Health also has records of my previous treatment history, yet this information was completely ignored.
Despite explaining my history, my 5mg dose was reduced to 2.5mg. I now have to go down to a lower dose because I unfortunately lost my previous proof of dosage, despite having clearly explained my treatment history. This has resulted in me paying for medication that is not the dose I had been taking and, in my opinion, is a complete waste of my money.
To make matters even worse, my order has now been delayed and I will not receive it before Friday. This has completely disrupted my normal medication routine and is extremely frustrating, particularly after all the problems I have already experienced.
Overall, I have found the entire process extremely frustrating and unacceptable. Based on my personal experience, I would not recommend Curate Health.
I would recommend looking at alternatives such as MedExpress, who I have found to genuinely care about their clients, or Cloud Pharmacy. Please do your research before ordering from Curate Health.
July 21, 2026
Unprompted review
Reply from Curate Health
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with your experience.
Patient safety is our highest priority. As part of our prescribing process, we are required to verify a patient's current treatment and dosage before prescribing weight management medication.
Unfortunately, as we were unable to verify evidence of your previous dose, our prescriber had to make a clinical decision based on the information that could be safely confirmed. This approach is in line with our prescribing responsibilities and is intended to ensure treatment is provided safely.
We appreciate that this may have been frustrating, particularly given your previous treatment history, but our clinicians must follow appropriate clinical and regulatory standards for every patient.
We're also sorry that your consultation did not meet your expectations and that there was a delay with your order. We value all patient feedback and will review your comments regarding your consultation experience.
We wish you all the best with your ongoing treatment.
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We are pleased to hear that your arrival at the property was as planned. We appreciate you taking the time to share your experience with us.
Best,
The Curate Health Team
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