C Reviews 171

I'm really happy with my purchase. I paid a fair price for the products and the delivery was really quick.
I highly recommend the store!
Thank you.

Terrible customer service. They do not reply to emails about orders for months and never update you about your order. I'm still waiting for a reply on when they expect to receive ss3 goku sh figuart. They take your money straight away and leave you not knowing where your products are.

Avoid, poor customer service! Took 12 days to get a return address when requesting a return and is now not responding to any messages, looks like I will need to raise a paypal dispute to get my money back.

Thankyou that was nice of you to deliver me at my place.

Legit one of the best companies for collectables, some of the best customer service you'll find online anywhere.
Buy with confidence.

I’ve used Curibo for few times now and my experiences has been top notch thus far! Their items are competitively priced with speedy service and brilliant packaging. Curibo has become one of my go to for Japan import goods. Keep up the good work :)

Ordered two figures as preorders and was sent the wrong persons invoice. Contacted the company with this issue and got a reply fairly quickly. After a bit of back and forth we got the issue solved, used the money paid into wrong invoice for my preorders and got a free shipping coupon. Will consider using again in the future.

Couldn't be happier with transaction, amazing price and arrived quicker than I would have thought possible. Thanks

I don’t like to give bad reviews but I feel I have to because of the non existent Customer Service. I paid for a pre ordered item in October 2021. I have emailed and filled out the contact form many times since 18th December 2021 and still have not received a reply. I have not even had an acknowledgment of my emails/messages. The only time I have received a response was when I contacted them just before buying the pre order to check the estimated delivery date (nov/dec21). So it seems they are quick to respond when taking your money but not interested once you have paid. Very disappointed. As soon as I wrote this review they suddenly informed me that they cancelled my order and closed my account. Now they are trying to make out I am not a real customer so they can remove this review, but luckily I have my order confirmation as proof. Now I will warn everyone I know never to use this untrustworthy company.

Order arrived quick and the prices are great

I had a great experience with this company great value and communication. Item was perfect and arrived in quick time. Highly recommend👌

I ordered figures with Curibo, and they never update you until you ask.

The worst part is that they seldom reply to you, and most likely, they don't have your items

100% AVOID THIS COMPANY

Very poor service, I pre ordered in April and still only have part of my order which will be in "December" haven't been given any information unless I chase them and even then very slow to reply. Very disappointed

NOW BEING TOLD MY ORDER WILL BE CANCELLED? I NEVER ASKED FOR THAT, SO THIS IS WHAT HAPPENS WHEN YOU ASK QUESTIONS? VERY POOR

Pre ordered a few items and zero communication. Almost a year goes by and the item is already available here in the states. I email them no response. I had to contact my bank for a refund… never again…

You would like to think this is fake but order #6631 is very real check your records to verify. You don’t communicate with anyone after you get paid. You are the worst business. So no this is not a fake review. I’m glad I’m not the only one who got screwed by you in the U.S.

And my bank already refunded me so i’m just warning others not to order.

So not responding to anyone in a timely manner, not updating them at all after a half a year window with them being readily available in the U.S.A is how you do business? And somehow they just happened to arrive the day you get negative feedback? Yeah whatever… there are better places to do business with have a good day!

I placed an order on April 2021 for 5 SH Figuarts Super Saiyan 3 Goku to be shipped to the US. It has an ETA of October delivery. It is now December and I still didn't get any update on this order. Does not respond to emails as per how other buyer's mention. If you can't ship the item at least please fully refund me!! Come on!!

Order from here many times, this is my go to store for imports, mainly my S.H. MonsterArts, I used to import directly from Japan myself but switched to buying from curibo, always been kept informed of what's happening with stock etc, great store.

It’s been a pleasure writing your review may I have my voucher .👍

over all this is a really good shop and i highly recommend it ive got all my parcels on time its just ive ordered a goku black exlusive about 11months ago almost a year ive texted and texted no response and im getting abit frustrated now please get back to me if you can

The toys ordered came in great condition and packaged appropriately. It was a pleasure dealing with the company and will definitely recommend to friends and family

Good price, quick shipping - came 2 days after I ordered it.