CurrentBody US Reviews 

7,508
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the fast delivery times, beautiful packaging, and the exceptional build quality of the items received. Buyers also share that the devices are very comfortable to wear, easy to integrate into daily routines, and provide noticeable improvements in skin appearance. Some reviewers were not happy with the strap design, pointing out that the straps can feel a bit awkward, complicated, or too large to achieve a secure fit. Additionally, a few other people experienced unexpected hardware malfunctions or encountered difficulties when attempting to navigate the warranty replacement process.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the masks are comfortable, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items arrive securely... See more

User experience

Clients share positive opinions on user experience, highlighting that the products are comfortable,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and in... See more

Order

People report positive experiences with order, highlighting that the website is easy to navigate and items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The jury is still out on the face mask. First, I haven't seen positive results yet, almost two weeks since beginning. I'll give the mask the full 8 weeks of use before making my decision on whether it... See more

Company replied

Rated 4 out of 5 stars

I recently ordered two LED Red Light Therapy Face Masks Series 2 in the U.S., and the order was shipped pretty quickly. However, when it arrived I found that only one mask was inside the package, even... See more

Company replied

Rated 4 out of 5 stars

*Updated to 4 stars - Customer service did reach out and advise to use a microfiber cloth to clean/advice on fit. They also sent a complimentary gift. Still too soon to give 5 stars as have not be... See more

Company replied

Rated 4 out of 5 stars

I liked the mask until it broke n lights went dark in less than a year. Company replaced it n I had to pay shipping. For such a high priced item I expected better longevity. I felt the lights helped m... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.4

All reviews

(7,508)

2,299 reviews in the last 12 months

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Rated 1 out of 5 stars

I received wrong product at first

I received wrong product at first. This was for my birthday gift and I received on my birthday. However the wrong product came and I had to go through whole return and exchange it to correct order process. My whole week vacation would come up soon that I originally planned to take the mask with me. I hoped the company sent the correct one ASAP but they said I had to send out from the post office first that it was hard for me to do during their business hours since I am a medical worker. Finally I could send it out but of course the product was scheduled to be at my house on my trip date. After I left to the trip, my package was left in front of the front door. About $600 package was out over the night and my trip was for 1 week. I needed someone to pick it up for me so asked around people and it was secured. I was so disappointed with the mistake by the shipping process and also I had to wait for receiving it until I sent it out from the post office even it wasn't my mistake. I had to arrange someone to pick it up from my front porch that was really hard extra job I didn't deserve for my birthday.

July 22, 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Ryoko,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this must have been.
We'd like the opportunity to investigate this further and will be in touch directly via email to discuss your experience and work towards a resolution.
Kind Regards
Your Customer Care Team
Ayesha

Rated 5 out of 5 stars

I had an issue with my LED mask and…

I had an issue with my LED mask and contacted CurrentBody customer service. They were very helpful and arranged a replacement for me. The whole process was easy and hassle-free, and I really appreciated how quickly they took care of the issue. Very happy with the customer service and the way they handled everything.

July 22, 2026
Rated 5 out of 5 stars

Ordering was easy, product results are incredible

Ordering was easy, delivery was fast. The mask is incredible. I had been using a popular mask with good results, but the results from Current Body has surpassed those results. I am 68 yrs old and feel great about my face. I am now considering getting their neck mask to replace the one I have from the other popular brand. Current Body is updated technology.

July 22, 2026
Rated 5 out of 5 stars

On the issue of customer service as to…

On the issue of customer service as to returns they were responsive and engaged in no bs--one of the best on the market, a truly uncommon experience yet powerful for building trust and integrity. Keep up the good work!

July 21, 2026
Rated 5 out of 5 stars

I absolutely love it

I absolutely love it, it’s working sooo good on my skin, mu texture is improving, and when I got little pimples, the post acne scars go away fast, I’m still wating to see what can it do for the loss of firmness

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the mask and never received…

I ordered the mask and never received it. I got a tracking # from UPS but the shipment stayed in their distribution center and then was returned back to you without ever making an attempt to deliver to my P.O. Box. I inquired about the package to you and was told to just wait. Now I don't have anything and 3+ weeks have gone by.

July 24, 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Nancy,

Thank you for taking the time to leave a review.

We sincerely apologise for the significant delay and the inconvenience you've experienced with your order. We understand your frustration that the package was returned without delivery and that you've been waiting for over three weeks. We appreciate you bringing this to our attention and will be in touch via private email to resolve this.

I look forward to speaking with you shortly.

Kind regards
Leah
Customer Care Team

Rated 5 out of 5 stars

So far I like the RF

So far I like the RF. I’ve been using it for two weeks now. I like that the temperature does not go beyond I can tolerate and I’ve noticed a little change in my skin. It looks more tighter. Nobody has noticed any changes yet but I am optimistic that through continual use I can see better results.

July 21, 2026
Rated 5 out of 5 stars

Great product

Great product! Love it so far. Mask fits nicely and I love the eye pieces to keep glare out of eyes. Makes wearing the mask and multitasking easy!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and secure package

I ordered the product as a gift - it was delivered ahead of time and very well packaged. There was an issue with the website experience usimg Firefox, but it worked fine in other browsers.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using this mask everyday…

I have been using this mask everyday since I got it two weeks ago and I already see a huge improvement in my skin. I did a lot of research before deciding on this one and am very pleased with it! I look forward to the ten minutes!!

July 17, 2026
Rated 5 out of 5 stars

I’m obsessed

I’m obsessed! The mask is comfortable and has become something I look forward to doing everyday. And the mask arrived the day after I bought it even though it said it would be about a week until it arrived so the shipping was lightening fast. So happy with the experience ❤️

July 22, 2026
Rated 5 out of 5 stars

Best money ever spent

I did lots of research into buying this for my mother. As a dentist, I always try to be careful on what I put into my body and this was definitely a great purchase. My mothers is obsessed with it and so am I.

July 27, 2026
Unprompted review

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