The jury is still out on the face mask. First, I haven't seen positive results yet, almost two weeks since beginning. I'll give the mask the full 8 weeks of use before making my decision on whether it... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I recently ordered two LED Red Light Therapy Face Masks Series 2 in the U.S., and the order was shipped pretty quickly. However, when it arrived I found that only one mask was inside the package, even... See more
Company replied
*Updated to 4 stars - Customer service did reach out and advise to use a microfiber cloth to clean/advice on fit. They also sent a complimentary gift. Still too soon to give 5 stars as have not be... See more
Company replied
I liked the mask until it broke n lights went dark in less than a year. Company replaced it n I had to pay shipping. For such a high priced item I expected better longevity. I felt the lights helped m... See more
Contact info
The Beauty Tech Group, Suite 3F1 The Glasshouse, Alderley Park, Congleton Road, SK10 4ZE, Macclesfield, United Kingdom
- sales@currentbody.com
- currentbody.us
4.4
Excellent
8K reviews
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Love the mask
Love the mask. I've had previous masks including Dr. Gross's and CurrentBody is the best. Customer service is excellent. I've only had this mask a short time I'm hoping the battery lasts longer than previous ones I've owned.
July 22, 2026
I'm very satisfied
I'm very satisfied, I've been using it for more than two weeks and I'm starting to see the results, my skin is more luminous and the dark spots have decreased
August 4, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Refund Discrepancy – Order US-0118480737
On July 21, I placed order US-0118480737 for one CurrentBody Skin LED Multi Light Therapy Mask, for which I paid a total of USD 757.12, including the additional charge for expedited shipping.
Unfortunately, I later received an email informing me that the expedited shipment would not arrive within the promised timeframe. Because of this, I requested that the order be cancelled.
However, I noticed that the refund I received was less than the total amount of USD 757.12 that I originally paid. Since the order was cancelled due to the expedited shipping timeline not being met, I would appreciate it if you could review the transaction and refund the full amount I paid, including the expedited shipping charge.
Please provide a breakdown of the refund and arrange for any outstanding balance to be returned to my original payment method.
July 21, 2026
Reply from CurrentBody US
Hi Aimee,
Thank you for taking the time to leave a review and I am very sorry to hear this! We have now refunded the additional amount to you and we will be in touch to confirm the refund has been processed.
I hope this helps and I look forward to speaking with you shortly.
Kind regards,
Leah
Customer Care Team
I have used the device twice so far and…
I have used the device twice so far and I really like it. I love how it is only once per week and feels so warm and pleasant on the skin. I also think I already see very subtle improvement along the jowls and my skin already looks brighter. I think it is really going to work for me.
August 4, 2026
Unprompted review
Currentbody convert
I had been using another company’s red light mask for 3 1/2 years and it fizzled out. Having done a lot of research about the different masks available now, I decided on CurrentBody and am so happy that I did! The mask arrived quickly. Love the comfort and fit!!
August 4, 2026
Unprompted review
Game changer (hoping)
⭐⭐⭐⭐⭐
I've only recently started using the CurrentBody LED Face Mask, but so far I'm really impressed. It's comfortable to wear, easy to fit into my routine, and feels like a high-quality device. I'm looking forward to seeing the long-term results with consistent use.
July 23, 2026
Unprompted review
Great Product!
Product is great, fits really well and easy to use. Just 10mins a day so it fits into my routine perfectly.
July 27, 2026
Unprompted review
Not seeing any result yet
Not seeing any result yet, the nose part is a bit uncomfortable
August 3, 2026
Unprompted review
Reply from CurrentBody US
Hello Sandy,
Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; we have requested some further details from you so that we are able to locate your order and contact you personally to find a solution to this issue.
I look forward to being able to help you.
Kind regards,
Your Customer Service Team
Ayesha.
Mask arrived with defective eye piece and company wouldn’t replace it.
I recently purchased the Series 2 / LED Red Light Face & Neck Kit - a serious investment. When it arrived one of the eye pieces for the face mask was defective. When I contacted CurrentBody, they refused to replace it - saying the eye pieces were not covered under warranty and I should just shut my eyes when using the mask.I have lost confidence in the company since they refuse to stand behind their products.
July 15, 2026
Reply from CurrentBody US
Hello Sharon,
Thank you for taking the time to leave your Trustpilot review and for sharing your feedback with us.
We genuinely appreciate you bringing your experience to our attention. I will be reaching out to you directly via email shortly so that we can discuss your concerns in more detail and work towards a resolution.
Kind regards,
Ayesha
Customer Care Team
Excellent service and responsiveness
July 13, 2026
Effective and comfortable mask
The mask itself is effective and comfortable, hence the five stars. The one small downside is the complicated nature of the straps that hold it in place. But once the intricacies are mastered, it's fast forward.
July 25, 2026
Love my led mask
Love my led mask. Customer service and shipping was excellent. Its been 4 months of usage and my skin glows. The results are great however you must be consistent. Ive already had friends purchase the same product. Worth every penny! My plastic surgeon gave it a thumbs up after noticing my recovery.
January 22, 2026
Great customer service
Great customer service! The mask didn’t fit me well as I have a small face and after I contacted them they gab e me detail d instructions and it fits perfect! I like that it goes under the chin as well.
July 14, 2026
Mask came quickly
July 13, 2026
Poor return policy!!
Poor return policy!!! Poor fitting eye cups- dissatisfied with the amount of light leakage - unable to return- who wants to buy
July 31, 2026
Unprompted review
Reply from CurrentBody US
Hello, we have now reached out via email regarding this to assist further with the fit of the eye inserts. I look forward to your response.
Kind regards
Customer Care Team
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