CurrentBody US Reviews 

7,508
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the fast delivery times, beautiful packaging, and the exceptional build quality of the items received. Buyers also share that the devices are very comfortable to wear, easy to integrate into daily routines, and provide noticeable improvements in skin appearance. Some reviewers were not happy with the strap design, pointing out that the straps can feel a bit awkward, complicated, or too large to achieve a secure fit. Additionally, a few other people experienced unexpected hardware malfunctions or encountered difficulties when attempting to navigate the warranty replacement process.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the masks are comfortable, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items arrive securely... See more

User experience

Clients share positive opinions on user experience, highlighting that the products are comfortable,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and in... See more

Order

People report positive experiences with order, highlighting that the website is easy to navigate and items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The jury is still out on the face mask. First, I haven't seen positive results yet, almost two weeks since beginning. I'll give the mask the full 8 weeks of use before making my decision on whether it... See more

Company replied

Rated 4 out of 5 stars

I recently ordered two LED Red Light Therapy Face Masks Series 2 in the U.S., and the order was shipped pretty quickly. However, when it arrived I found that only one mask was inside the package, even... See more

Company replied

Rated 4 out of 5 stars

*Updated to 4 stars - Customer service did reach out and advise to use a microfiber cloth to clean/advice on fit. They also sent a complimentary gift. Still too soon to give 5 stars as have not be... See more

Company replied

Rated 4 out of 5 stars

I liked the mask until it broke n lights went dark in less than a year. Company replaced it n I had to pay shipping. For such a high priced item I expected better longevity. I felt the lights helped m... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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4.4

All reviews

(7,508)

2,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my LED face mask in a timely…

I received my LED face mask in a timely fashion and the product works great. I have only been using it for a week or two and I already can see my skin looks more clear, plumped, and hydrated. I can’t wait to see the results in 8 weeks!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality by CurrentBody

The Series 2 Mask, Neck/Decolletage, and Helmet by CurrentBody are high quality and easy to use. There is no doubt that the products are well designed with a luxury feel. They were shipped immediately and received quickly so that I could start using them right away. After much research, I decided on CurrentBody due to the quality and great user experience testimonials.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service Imaginable

It took dozens of exchanges to receive a real response from support and I ended up needing to file a claim with BBB because they would not answer my simple questions directly.

July 13, 2026
Unprompted review
CurrentBody US logo

Reply from CurrentBody US

Hello Sammy,

Thank you for taking the time to share your feedback on Trustpilot.

I am really sorry to hear that you have had these issues, I completely
understand how frustrating this must be. Please rest assured that I’m looking
into this as a priority and will contact you via email shortly to get this resolved
as quickly as possible.

Kind regards,
Customer Care Team
Mickayla.

Rated 5 out of 5 stars

Absolutely love my red light mask

Absolutely love my red light mask. I love that the mask is silicone and not only does it cover your face but it also covers underneath your chin which is also a really nice feature esp where hormonal acne is concerned. I’ve been loving this and using it every night since it’s come in the mail. I also bought this mask specifically due to the scientific testing behind it. It actually works for your skin.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great ordering experience

Great ordering experience, good communication, loving the Multi Light LED Mask with serum and face masks. 17 treatments in and I am seeing improvements!

June 28, 2026
Rated 5 out of 5 stars

A quality product.

The multi-light mask is clearly very well made and easy to use and wear. I appreciate the different ways I can improve my skin. It was an investment but I’m so glad I bought it!

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Based on your own policy

Based on your own policy, my device was defective when I received it. I purchased it on May 25, received it about a week later, and discovered the defect the first time I plugged it in—all within 30 days of purchase.

My claim is not based on returning an unopened product. It is based on receiving a defective product, which falls under your manufacturing warranty. I returned the device using the return label you provided, yet you refused to honor the warranty and denied my refund.Credit charged May 25, requested refund June 16 for defective product yet you won’t refund me and insisted that your product is working. I say it’s defective!

June 16, 2026
Unprompted review
CurrentBody US logo

Reply from CurrentBody US

Hello Mari,

Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; I will contact you personally to look into this further for you.
I look forward to being able to help you.
Kind regards,
Your Customer Service Team
Ayesha.

Rated 5 out of 5 stars

CurrentBody has the best product on the…

CurrentBody has the best product on the market, hands down. You can immediately feel a difference in your skin after one use. I have now bought the multi-light mask for my mother and my wife. Now my sister wants one!

June 30, 2026
Rated 1 out of 5 stars

After 2 months of continuous use zero…

After 2 months of continuous use zero results

May 6, 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Angelina,

Thank you for taking the time to share your feedback on Trustpilot.

I am sorry to hear that you are not happy with your results, I completely
understand how frustrating this must be. Please rest assured that I’m looking
into this as a priority and will contact you via email shortly to get this resolved
as quickly as possible.

Kind regards,
Customer Care Team
Mickayla.

Rated 5 out of 5 stars

Highly recommend

After doing my research, I decided to go with my CurrentBody red light therapy mask and I am so glad I did! Being consistent has certainly paid off. Highly recommend!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service Experience

I had to contact customer service regarding an issue that I had. They were so helpful and resolved the issue to my full satisfaction! Great customer service team! Also, I love my face and décolletage masks. I’ve been using them about four months and my skin definitely looks brighter. Looking forward to any changes over the next four months!

June 25, 2026

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