CurrentBody US Reviews 

7,508
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the fast delivery times, beautiful packaging, and the exceptional build quality of the items received. Buyers also share that the devices are very comfortable to wear, easy to integrate into daily routines, and provide noticeable improvements in skin appearance. Some reviewers were not happy with the strap design, pointing out that the straps can feel a bit awkward, complicated, or too large to achieve a secure fit. Additionally, a few other people experienced unexpected hardware malfunctions or encountered difficulties when attempting to navigate the warranty replacement process.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the masks are comfortable, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items arrive securely... See more

User experience

Clients share positive opinions on user experience, highlighting that the products are comfortable,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and in... See more

Order

People report positive experiences with order, highlighting that the website is easy to navigate and items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The jury is still out on the face mask. First, I haven't seen positive results yet, almost two weeks since beginning. I'll give the mask the full 8 weeks of use before making my decision on whether it... See more

Company replied

Rated 4 out of 5 stars

I recently ordered two LED Red Light Therapy Face Masks Series 2 in the U.S., and the order was shipped pretty quickly. However, when it arrived I found that only one mask was inside the package, even... See more

Company replied

Rated 4 out of 5 stars

*Updated to 4 stars - Customer service did reach out and advise to use a microfiber cloth to clean/advice on fit. They also sent a complimentary gift. Still too soon to give 5 stars as have not be... See more

Company replied

Rated 4 out of 5 stars

I liked the mask until it broke n lights went dark in less than a year. Company replaced it n I had to pay shipping. For such a high priced item I expected better longevity. I felt the lights helped m... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.4

All reviews

(7,508)

2,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I did a lot of research before buying…

I did a lot of research before buying the CurrentBody unit. I'm 56 and have been using it for over 2 weeks and already see results. It's easy to use and I like that it has a self timer. Just put on the unit, turn it in and relax.

June 29, 2026
Rated 5 out of 5 stars

Hopeful

It is too early to see results but I will give 5 stars for the quick delivery & seemingly high quality products which were packaged nicely. The price is high but will be worth it if they deliver on results.

June 25, 2026
Rated 4 out of 5 stars

Love the mask

Love the mask. Only a few weeks in of use, so no real noticeable changes. I’d love for the straps to tighten just a little more, and wish there was a warning for needs charging rather than it just quits. Maybe there is and I haven’t discovered yet?

April 27, 2026
Rated 1 out of 5 stars

The most awful customer service ever

The most awful customer service ever. Website links don't work, automated customer service responses, no resolution to my issues. Disregard for their own return policy as stated on their website. If I could give zero stars I would.

June 29, 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Cathy, 

Thank you for taking the time to share your feedback on Trustpilot.

I am really sorry to hear that you have had these issues. I completely
understand how frustrating this must be. Please rest assured that I’m looking
into this as a priority and will contact you via email shortly to get this resolved
as quickly as possible.

Kind regards,
Customer Care Team
Mickayla.

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this over-$800USD-product and the customer service. After trying it, I developed severe headaches both times (I had to try on the second time to make sure it’s the device that gave me that headache). I emailed them trying to see if it’s possible to do an exchange for a larger size so my husband could use it instead, since I can't. Unfortunately, I was told that because I had already used the device, there was nothing they could do. I completely understand that used items may not be eligible for returns because of hygiene and company policies.

The frustrating part is that there's no way to know whether a device like this will cause severe headaches without actually trying it. As a result, I'm left with an expensive device that I can't use, and it's now just sitting unused in my room.

I understand businesses have policies, but I wish there had been some flexibility or a customer-focused solution in a situation like this.

June 29, 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Ashley,

Thank you for taking the time to share your feedback on Trustpilot.

I am really sorry to hear that you are having these issues with the return of your LED helmet. 
I completely understand how frustrating this must be. Please rest assured that I’m looking
into this as a priority and will contact you via email shortly to get this resolved
as quickly as possible.

Kind regards,
Customer Care Team
Mickayla.

Rated 5 out of 5 stars

So far so great, easy with good fit!!!

So far so great! I’m using 3-4 times a week consistently and am only in my second month, however, I’m already seeing improvements in my skin color on my chest already! I’ve had a lot of sun exposure and burns over the years and got the chest/neck product and face mask. I do both at the same time and they fit perfectly. I did get the series 2 for both due to the additional lights and comfort! I can’t wait to see my ‘side by side’ before and after 3 months photos!

July 12, 2026
Unprompted review
Rated 3 out of 5 stars

Return Issues

Returned my item a long time ago. Email said that I would be refunded within 5-7 days after the return was delivered but its past that and I still have yet to be refunded. Will be disputing with my bank if not resolved.
UPDATE 7/18/2026:
They finally issued my refund

June 21, 2026
CurrentBody US logo

Reply from CurrentBody US

Hello, 
Thank you for taking the time to leave a review, and I am sorry to hear that your return has not yet been processed. 
I can see that your return is currently with our returns team and being processed, so that we can keep you up to date with this, we will send you an email with some further information. 
I look forward to speaking with you so we can go ahead and resolve this as quickly as possible.

Rated 5 out of 5 stars

Issue resolved

Issue resolved

June 25, 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Bindu,
Thank you so much for sharing your Trust Pilot review with us.
I'm sorry to hear that your issue is still ongoing. I see that our team has assisted you with an exchange, and I will contact you directly to look into this further for you.

I look forward to assisting you and making things right.
Kind regards,
Your Customer Service Team
Ayesha.

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