We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturin... See more
Company replied
I was looking for a 1 piece curtain track in aluminium. All store bought options had a join. Was a little worried ordering a flimsy bit of aluminium from the Curtain Pole Store, but they delivered... See more
Company replied
We had a slight issue with the courier losing part of our order. Manny was on it straight away and sorted it out very quickly. A replacement was quickly shipped out without fuss or delay. Really great... See more
Company details
Written by the company
Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.
Contact info
United Kingdom
- sales@curtainpolestore.co.uk
- curtainpolestore.co.uk
4.5
Excellent
404 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Curtain Pole Store
Thank you for your kind review! We’re delighted you were pleased with the fast service and quality of your curtain pole.
Pole arrived next morning after…
Pole arrived next morning after ordering online the afternoon before. Well packaged, excellent quality.
November 3, 2025
Reply from Curtain Pole Store
Thank you for your great review! We’re so pleased your pole arrived so quickly and that you’re happy with the quality and packaging.
Having made a mistake on the size I…
Having made a mistake on the size I required they simply changed the order and organised a refund emmediately, very good service and I would recommend them.
October 29, 2025
Reply from Curtain Pole Store
Thank you for your kind review! We’re glad we could quickly sort out the size issue and that you were happy with the service. We really appreciate your recommendation!
Great quality items as described.
Great quality items as described.
Very quick delivery. Would definitely use again
October 20, 2025
Reply from Curtain Pole Store
Thanks for your feedback! Delighted you were satisfied with your order.
Second time I’ve ordered from the…
Second time I’ve ordered from the curtain Pole Store. Love the wide range of products. The poles are quality and arrived packaged well with NO damage. Highly recommend, wouldn’t use any other company now.
October 28, 2025
Reply from Curtain Pole Store
Thank you for your wonderful review and for choosing us again! We’re delighted you love our range and that your poles arrived safely and in perfect condition. Your recommendation really means a lot to us!
Impressed.
Web site easy to use. Was kept informed about the progress of the order all the way. Great to have a pole that doesn't need to have an extension. Looks smart. Also impressed with Arrow, the courier company. They also kept me informed about the delivery.
October 29, 2025
Reply from Curtain Pole Store
Thank you for your lovely review! We’re glad you found the website easy to use, were kept updated throughout, and are happy with your new pole. Great to hear Arrow looked after the delivery too!
I ordered a 3.6 metre pole and expected…
I ordered a 3.6 metre pole and expected it to arrive as one length. It actually came as two halves and I felt that the join was weak and in need of extra strengthening. The Rail came with three support arms of which one came apart when I tried to screw it into the threaded bolt. The arm did not seem to tighten as I screwed it into its bolt, and a metal dowel inside the arm made its way out. I had to glue it back in with No Nails mastic. For the price tag, I did expect better quality.
October 24, 2025
Reply from Curtain Pole Store
Dear George,
Thank you for your review. We are sorry to hear that you are disappointed with your purchase.
We understand your surprise that the 3.6m wooden pole arrived in two pieces. We do state on our website, in the product description, that poles of this length are supplied in two halves. We apologise if this was not clear when you placed your order.
Regarding the join, the screw connection, combined with the essential middle bracket, ensures the pole's stability and strength once properly installed.
We also regret to hear that you experienced an issue with one of the support arms. This is certainly not the quality we aim to provide, and we would like to offer a replacement for the faulty arm.
Please contact us directly at sales@curtainpolestore.co.uk so we can arrange for a replacement part to be sent to you.
Sincerely,
Curtain Pole Store
Reply from Curtain Pole Store
Thanks so much - we’re pleased you were happy with your purchase!
Reply from Curtain Pole Store
Appreciate your review! Always lovely to hear everything was just right.
Everything was very good
October 22, 2025
Reply from Curtain Pole Store
Thank you! Great to hear you were happy with everything.
Reply from Curtain Pole Store
Thank you for your lovely review! We’re delighted you were happy with the service and prompt delivery - great to hear your delivery driver made a good impression too!
Quick delivery and good quality product.
October 24, 2025
Reply from Curtain Pole Store
Thank you for your kind review! We’re glad your order arrived quickly and that you’re happy with the quality.
It looks good but I could do with some…
It looks good but I could do with some more rings say eight to ten What should I do please
October 20, 2025
Reply from Curtain Pole Store
Hi Michael, thank you for your review. Additinal rings can be purchased here: https://www.curtainpolestore.co.uk/8845/jones-35mm-shore-wooden-rings-ghost/
Great choice of poles
Great selection of curtain poles ,knew exactly what we wanted and easy to find on site .Delivery was extremely quick even here on Skye .Poles of good quality, very pleased with product and service .
October 24, 2025
Reply from Curtain Pole Store
Thank you for your kind review! We’re so pleased you found what you wanted and that delivery to Skye was quick. It’s great to hear you’re happy with the quality and our service – thank you for shopping with us!
Reply from Curtain Pole Store
Thank you for your great review! We’re delighted you’re happy with your poles and how smoothly the curtains glide. Really pleased delivery was prompt too – thanks for choosing us!
Reply from Curtain Pole Store
Thank you for your feedback! We’re glad you’re pleased with your purchase and really appreciate you taking the time to leave a review.
Pole arrived in broken packaging with…
Pole arrived in broken packaging with one finial missing…No problem as all was promptly resolved by one phone call. Quality of pole is very good so very happy customer….. Thank you.
October 1, 2025
Reply from Curtain Pole Store
Thank you for your kind review! We’re sorry the packaging arrived damaged but glad our team was able to resolve it quickly. It’s great to hear you’re happy with the quality of your pole – we really appreciate your understanding and support.
Straight forward process
Straight forward process, easy purchase and speedy standard delivery...
Also looks great now it's up.
Would recommend and will use again.
October 20, 2025
Reply from Curtain Pole Store
hank you for your lovely review! We’re delighted to hear your order arrived quickly and that your pole looks great in place. We really appreciate your recommendation and look forward to helping you again soon!
Reply from Curtain Pole Store
Thank you for your great feedback! We’re really pleased you’re happy with the quality of your pole and the quick, well-packaged delivery. We appreciate your support!
Great service good quality poles.
September 29, 2025
Reply from Curtain Pole Store
Thank you for your kind review! We’re delighted you’re happy with the quality of our poles and the service you received.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.